Hanoi La Castela Hotel

Photo gallery for Hanoi La Castela Hotel

Primary image
Minibar, in-room safe, desk, blackout curtains
Premium Suite, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout curtains
Junior Suite, City View | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hanoi La Castela Hotel

Hanoi La Castela Hotel

3.5 star property
3.5-star hotel, convenient for Hoan Kiem Lake

9.4/10 Exceptional

101 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Laundry facilities
Map
29 Hang Manh, Hanoi, 100000
Main amenities
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Fridge
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Opera House - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 16 min walk
  • Hanoi Gia Lam Station - 21 min drive
  • Airport shuttle (surcharge)

About this property

Hanoi La Castela Hotel

3.5-star hotel in the heart of Old Quarter
Hanoi La Castela Hotel provides amenities, such as a round-trip airport shuttle and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Multilingual staff, concierge services and luggage storage
  • A lift, a porter/bellboy and free newspapers
  • A 24-hour front desk, a front desk safe and tour/ticket information
  • Guest reviews say good things about the overall value, helpful staff and location
Room features
All guest rooms at Hanoi La Castela Hotel feature thoughtful touches, such as fireplaces and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 32-inch LED TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, French, Vietnamese

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • Fireplace

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 448000 per vehicle (one-way)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi La Castela Hotel offer free cancellation for a full refund?
Yes, Hanoi La Castela Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi La Castela Hotel?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Hanoi La Castela Hotel on 6 October 2022 start from €28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi La Castela Hotel?
This property confirms that guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi La Castela Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi La Castela Hotel?
Sorry, there's no on-site parking at Hanoi La Castela Hotel.
Is an airport shuttle service offered by Hanoi La Castela Hotel?
Yes, an airport shuttle is available. The charge is VND 448000 per vehicle one-way.
What are the check-in and check-out times at Hanoi La Castela Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Hanoi La Castela Hotel?
Yes. Nearby restaurants include Bún Bò Nam Bộ (3-min walk), dac kim (3-min walk) and Tan My Design Cafe (3-min walk).
What's the area around Hanoi La Castela Hotel like?
Hanoi La Castela Hotel is a short 4-minute walk from St. Joseph's Cathedral and 6 minutes' walk from Hoan Kiem Lake. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.7/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Trang, 3-night trip
Verified Expedia guest review

8/10 Very good

A stay in Hanoi La Castela Hotel is like a home away from home. We loved how we were made to feel welcome by the manager Tommy and his whole team of service crew carries an excellent attitude and was well confident to attend to our needs and request. They were very warm hearted people and big on small details..we enjoyed our breakfast time as we received food cook to our requests...hot and tasty. They were also very helpful in giving us shopping tips and where to find good food. We are certainly glad to have pick this hotel for our 4 nights stay
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The receptionist was very friendly and helpful when we checked in the hotel. The room is big enough for 3 adults too. When we found the bathtub was broken, the receptionist came for us immediately and prepared another room. They don't have hair conditioner as an amenity but other things they have such as toothbrush, hairdryer, shampoo, body wash, bathrobe and minibar.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Clean, spacious room. Incredibly kind and solicitous staff who are always looking for ways to make your stay even better. Nice breakfasts. Convenient location in the Old Quarter. Basically, it’s everything you need for a comfortable stay in Hanoi.
Natalie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Good Hotel in the Old Quarter
This hotel has a great location. Right smack in the thick of the Old Quarter. We stayed twice, with an overnight tour to Ha Long bay in the middle. The rooms are a decent size, and the beds are comfortable. The breakfast is great. You can order as much as you would like, and eggs to your liking. There are also some Vietnamese options. In terms of dining options, there are several good restaurants within walking distance (10 to 15 minutes). As for the hotel staff, they are really attentive to your needs. They are friendly and helpful, and speak good English.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review