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Holiday Inn Hamburg - Hafencity, an IHG Hotel

4.5 star property
Luxury hotel with restaurant, connected to the convention center, near Miniatur Wunderland

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Holiday Inn Hamburg - Hafencity, an IHG Hotel

Photo gallery for Holiday Inn Hamburg - Hafencity, an IHG Hotel

Exterior
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Breakfast, lunch and dinner served
Serves breakfast, lunch, and dinner
Standard Room, 2 Twin Beds | Bathroom | Hair dryer, towels

Overview of Holiday Inn Hamburg - Hafencity, an IHG Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Ueberseeallee 15, Hamburg, Hamburg, 20457
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Standard Room, 1 Queen Bed, Accessible, Courtyard View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Courtyard View

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed

  • 441 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Courtyard View

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 16 min walk
  • Elbe Philharmonic Hall - 21 min walk
  • Reeperbahn - 40 min walk
  • Hamburg City Hall - 3 min drive
  • St. Michaelis Church - 4 min drive
  • St. Pauli Piers - 4 min drive
  • Fish Market - 6 min drive
  • Hagenbeck Zoo - 12 min drive
  • Volksparkstadion - 14 min drive
  • Barclays Arena - 16 min drive

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • HafenCity Universität Hamburg Station - 5 min walk
  • HafenCity Universität Hamburg Station - 5 min walk
  • Elbbrücken Station - 20 min walk
  • HafenCity Universität Station - 3 min walk
  • Überseequartier Station - 7 min walk
  • Meßberg Station - 13 min walk

Restaurants

  • Restaurant Hobenköök - 10 min walk
  • Fleetschlösschen - 9 min walk
  • Wildes Fräulein - 7 min walk
  • Andronaco HafenContor - 9 min walk
  • Schanzenbäckerei GmbH - Hamburg - 8 min walk
Map

About this property

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Holiday Inn Hamburg - Hafencity, an IHG Hotel puts you 0.8 mi (1.3 km) from Miniatur Wunderland and 1 mi (1.6 km) from Elbe Philharmonic Hall. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This luxurious hotel is also 2 mi (3.3 km) from Reeperbahn and 5.6 mi (9 km) from Hagenbeck Zoo. Public transportation is just a short walk: HafenCity Universität Station is 3 minutes and Überseequartier Station is 7 minutes.

Languages

English, German, Italian, Spanish, Turkish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 268 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Does Holiday Inn Hamburg - Hafencity, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hamburg - Hafencity, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
As of Sep 25, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity, an IHG Hotel on Oct 8, 2023 start from $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (5-min drive) are both nearby.
What is there to do at Holiday Inn Hamburg - Hafencity, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Hamburg - Hafencity, an IHG Hotel?
Yes, there's an onsite restaurant, Open Lobby.
What's the area around Holiday Inn Hamburg - Hafencity, an IHG Hotel like?
Holiday Inn Hamburg - Hafencity, an IHG Hotel is in Hamburg City Center, a short 3-minute walk from HafenCity Universität Station and 16 minutes' walk from Miniatur Wunderland.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Helga, 3-night trip
Verified Expedia guest review

8/10 Very Good

Wayne, 2-night trip
Verified Wotif guest review

10/10 Exceptional

A quality hotel at a reasonable price. I bit of a hike to the Rathaus and a distance from restaurants, but comfortable, clean and accommodating staff.
Linda, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

This is a very nice property. Our room was comfortable, clean and beds perfect. All the staff is friendly and helpful. The hotel is directly on the metro and bus lines.
Patricia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Holiday Inn hafencity was an okay experience. The facility was very nice and beautiful but when we checked out the front desk clerk was not very good, Milan. Not sure if it’s because we’re visiting from out of the country but didn’t feel welcomed by him.
Verified Expedia guest review

6/10 Good

Great Staff Hotel in middle of offices No where near to eat out
Verified Expedia guest review

10/10 Exceptional

Marc, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great clean place, good service.
Uwe, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a nice place, there justarent alot of eaing places in close proximity.
Patricia, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Neil, 3-night trip
Verified Hotels.com guest review