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Hotel Star 4 a Hotel Star 5

Photo gallery for Hotel Star 4 a Hotel Star 5

Exterior
Indoor spa tub
Pool
Double Room | Desk, blackout curtains, cots/infant beds, free WiFi
Desk, blackout curtains, cots/infant beds, free WiFi

Overview of Hotel Star 4 a Hotel Star 5

Hotel Star 4 a Hotel Star 5

3-star property
Loucna Pod Klinovcem ski hotel with free ski shuttle and ski storage

6.6/10 Good

19 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Ski facilities
Map
Loucna pod Klinovcem 160, Loucna Pod Klinovcem, Usti nad Labem, 43191

Room options

About this area

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 36 min drive
  • Oberwiesenthal Station - 8 min drive
  • Bärenstein (Annaberg) Station - 14 min drive
  • Pernink Station - 16 min drive
  • Free ski shuttle

Restaurants

  • Na hranici - 4 min drive
  • Berggasthof Neues Haus - 4 min drive
  • Loipenklause - 5 min drive
  • U Sněhuláka - 7 min drive
  • Himmelsleiter - 7 min drive

About this property

Hotel Star 4 a Hotel Star 5

Hotel Star 4 a Hotel Star 5 features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests indulge in hot stone massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a hot tub and a sauna. Skiers will appreciate access to ski storage.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 8 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's breakfast is served at Hotel Star 4.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Karaoke
  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • Terrace
  • Television in common areas
  • Hot tub
  • Sauna

Languages

  • English
  • German

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for CZK 150 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Pets are allowed for an extra charge of CZK 80 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Star 4 A Star 5
Hotel Star 4 a Hotel Star 5 Hotel
Hotel Star 4 a Hotel Star 5 Loucna Pod Klinovcem
Hotel Star 4 a Hotel Star 5 Hotel Loucna Pod Klinovcem

Frequently asked questions

Does Hotel Star 4 a Hotel Star 5 offer free cancellation for a full refund?
Yes, Hotel Star 4 a Hotel Star 5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Star 4 a Hotel Star 5?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Star 4 a Hotel Star 5?
Yes, pets are welcome. There's a charge of CZK 80 per pet, per night.
Is parking offered on site at Hotel Star 4 a Hotel Star 5?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Star 4 a Hotel Star 5?
You can check in from 2 PM - 7 PM. Check-out time is 10 AM.
What is there to do at Hotel Star 4 a Hotel Star 5 and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Relax in the hot tub after a day on the slopes or enjoy the use of a sauna.
Are there restaurants at or near Hotel Star 4 a Hotel Star 5?
Yes, there's an on-site restaurant. Nearby restaurants include Na hranici (2.5 mi), Berggasthof Neues Haus (2.7 mi) and U Sněhuláka (2.8 mi).
What's the area around Hotel Star 4 a Hotel Star 5 like?
Hotel Star 4 a Hotel Star 5 is a short 1-minute walk from Klinovec Ski Center and 10 minutes' walk from Lanová dráha Dámská.

Reviews

6.6

Good

6.9/10

Cleanliness

7.0/10

Staff & service

5.5/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Fair

Katastrophe
Die Sauberkeit des Zimmers ließ schon zu wünschen übrig - das Frühstück war eine Katastrophe, Tische wurden abgeräumt aber nicht gesäubert - das Geschirr und Besteck war verschmutzt und das Buffet war unterirdisch.Alles in allem eine totale Enttäuschung
Richard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Zimmer unsauber.Einrichtunguralt DasBett unzumutbar. Nicht eineinziger Deutscher Fernsehsender.
4-night trip
Verified Expedia guest review

6/10 Good

Direkt an der Piste, dass ist der wahre Pluspunkt dieses Hotels. Alles andere lässt zu wünschen übrig!
6-night family trip
Verified Expedia guest review

8/10 Very good

Pawel, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Haus wirkt von außen nicht einladend. Haben aber ein sauberes, modernes Zimmer, das ich für tschechischen Standard sehr gut fand. Der Herr am der Rezeption war ausgesprochen freundlich, zuvorkommend und herzlich.
Sandra, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Man darf in Tschechien natürlich nicht zu viel erwarten, aber das war schon ziemlich hart. Optisch gleicht das Hotel einer DDR Jugendherberge, jedoch in einem unfassbar schlechten Zustand. Von schief hängend Bildern, über versiffte öffentliche Bäder, kaputtem Teppich, einem Billiardtisch nur zum verbrennen taugt oder kaputten Teppichleisten. Die Speisekarte ist klein und nicht wirklich tschechisch, das Fleisch miserabel, was andere Gäste auch ungeschönt als Feedback weitergeben #eklig. Das Frühstück ist unzumutbar, das Küchenpersonal fässt die Speisen mit den Händen an um diese zu ordnen. Platten mit Wurst und Käse werden nicht nachgefüllt, Tassen und Gläser werden nicht nachgefüllt, der Koch beantwortet die Frage nach frischen Tellern mit "ich habe keine Teller". Der O-Saft ist natürlich nur ein Sirupgemisch, jedoch so dünn, als hätte man Wasser mit Gelbstich im Glas. Rezeption war super. Zimmerausstattung wie eine Jugendherberge. Für eine Wochenende mal er tragbar, aber defintiv nicht für längere Aufenthalte. Meine Kinder würde ich dort nicht Essen lassen. #eklig
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sehr gut zum Skifahren
Wer hier 4 oder 5 Sterne Hotel erwartet, wird enttäuscht, ich komme um Ski zu fahren und bin zufrieden. Das Hotel befindet sich direkt an der Piste: über die Route 3 fährt man zum Hoteleingang, und am Morgen fährt mit Ski direkt vom Hotel zum Lift B (Kasse dabei). Das Hotel ist funktionell eingerichtet, obwohl die Einrichtung ist bereits in die Jahre gekommen, zur Übernachtung reicht es vollkommen. Es ist sauber. Unten gibt es einen Skischrank für das Zimmer. Das Frühstück hat sich über Jahre verbessert, die Portionen im Restaurant abends sind zwar kleiner geworden, lecker war und ist es immer. Der Parkplatz ist kostenlos und direkt vor dem Hotel. Vom Negativen vielleicht, dass Frühstück erst ab 8 Uhr beginnt, zumindest halbe Stunde früher wäre besser
Ilya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We were really happy with this accommodation for a one-night stay between two days of skiing. I had read mixed online reviews beforehand, some good and some very bad, so wasn't sure what to expect, but I found everything to be satisfactory and suited our needs, and the location is excellent! The hotel sits right at the top of ski slope 5 (Klinovec) and so you can just cross the road then ski down. The beds were very comfy, and the room very quiet and peaceful with a view down the ski slope and across the mountains. We didn't eat in the evening restaurant, but went a very short drive over to Boží Dar for dinner, which is a beautiful town with several restaurants. The hotel breakfast buffet was little disappointing in quality, but was included in the price. There is also parking and a very useful ski-storage/locker room. Overall I would stay again for the convenience, location and a great nights sleep before another day skiing. Suggestion to the hotel: Please add hot chocolate to your hot drinks menu, and more hot options (like scrambled eggs) in the breakfast buffet.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Steffen, 1-night trip
Verified Hotels.com guest review