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All properties in Punta Cana, Dominican Republic
All properties in Punta Cana, Dominican Republic

Ocean El Faro Resort - All Inclusive, Punta Cana

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000, Dominican Republic

Punta Cana beachfront property with free water park, spa
  • Free full breakfast, free WiFi in lobby, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,369 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • AC wasn't all that great.. We were in privilege with a butler but never saw him. (Rafael)…Aug 18, 2019
  • Hola el dia 22 de junio 2019 hasta el 26 de junio 2019 me hospede con mi esposa en el…Jun 28, 2019

Ocean El Faro Resort - All Inclusive, Punta Cana

from $262
  • Junior Suite Garden View
  • Junior Suite Vista Piscina
  • Junior Suite Ocean View
  • Junior Suite Swim Up
  • Junior Suite Roof Top
  • Privilege Junior Suite vista Jardín
  • Privilege Junior Suite Pool View
  • Privilege Junior Suite Vista Piscina Roof Top
  • Privilege Master Suite Swim Up
  • Privilege Royal Master Suite

What’s around Ocean El Faro Resort - All Inclusive, Punta Cana

Landmarks

  • On the waterfront
  • Macao Beach - 4.8 mi / 7.7 km
  • Hard Rock Golf Club at Cana Bay - 10.2 mi / 16.4 km
  • Arena Gorda Beach - 10.4 mi / 16.7 km
  • Iberostar Golf Course - 11.7 mi / 18.8 km
  • Cortecito Beach - 13.6 mi / 21.8 km
  • Los Corales Beach - 14.5 mi / 23.4 km
  • Manati Park Bavaro - 14.7 mi / 23.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 32 min drive

At a glance

Key facts

Size

  • 911 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • All-inclusive
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free full breakfast daily
  • 10 restaurants
  • 13 bars/lounges
  • 5 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Bicycle rentals on site
  • Bowling alley on site
  • Playground on site
  • Free water park access
  • Beach umbrellas
  • Lazy river
  • Beach towels
  • Pool umbrellas
  • Arcade/game room
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 6028
  • Conference space size (meters) - 560
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 18
  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Blue Moon - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Sakura - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.

La Locanda - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Ocean El Faro Resort - All Inclusive, Punta Cana’s small print

Also known as

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Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 128 reviews

Exceptional 10.0
Hotel is brand new and need to visit, can wait until the adult area is opened.
Juan, usBusiness trip
Exceptional 10.0
Amazing
Betty, usRomance trip
Fair 4.0
Not great.
This was our first trip to Punta Cana and it was just “ok.” The hotel is brand new and has a lot of things to work out. Food was very much mediocre. They closed certainly restaurants everyday due to the hotel capacity not being near full. The room was clean and everyone was very friendly. Downside is that the staff is constantly trying to sell you extras, to include the constant push to join their Privilege club. It was very aggravating. The pools are nice, but the beach was horrible. Full of seaweed and very dirty. Sandy and Carlos at the pool bar were wonderful and entertaining. I would not stay at this hotel again.
Lindsay, usRomance trip
Very Good 8.0
Hotel property was excellent. Service was not to good. This hotel is brand new and still needs to train their staff to be more attentive. The best service I have to say was in Mike's Coffee Shop. The rest of the restaurants had a 1:30 to 2 hour wait for the food after ordering.
usFamily trip
Exceptional 10.0
It was a very good experience overall. The only thing is that the resort is far from the actual city and airport. There is nothing around so you have to stay in the hotel 24/7 Is a new resort and it would probably be better a year from now. We had to wait in the Italian restaurant two hours after we order for the food to arrive. The toilet seat was broken, I called guest services twice on the same day and no one came to fix it. Also it seems like there is a problem with the transfers to the airport when you don't book through their website and the amount of charge for them.. Apparently is all in the hands of the porters as I was told by one of the guest services representatives. And they charge whatever they want, I was told one price by the front desk and the porter was charging double of the amount, when I asked the front desk again and told her what they have said, she told me to go to guest services, and when I approached one of the guest services reps, she said that she had nothing to do with that, that it was up to the porters, that they were in charge of that. Over all it was a nice stayed, hopefully with time and good management they will get better.
Jose, us4 night family trip

Ocean El Faro Resort - All Inclusive, Punta Cana

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