10/10 Exceptional
30 Sep 2019
I arrived on Sunday, September 29. Neither my reservation with Expedia nor the hotel's site mentioned that the hotel front desk as well as the hotel is closed on Sunday. Luckily I received an email from the hotel a few days before my arrival that advised me of this and the fact that I had to access the key for my room at a lock box at the front door of the hotel using a code sent in the email and thus I was able to let myself into the hotel and my room. Both Expedia and the hotel's site need to make this information available. Everything worked out well and I had a nice breakfast the next morning.
Bill
Bill, 1-night trip
Verified Expedia guest review