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Thanh Mai

Photo gallery for Thanh Mai

Reception
Outdoor pool
Exterior
Panoramic Double or Twin Room | View from room
Free daily buffet breakfast

Overview of Thanh Mai

Thanh Mai

3.5 star property
Family-friendly hotel with outdoor pool, connected to the convention centre, near Buon Ma Thuot City Park
9.0 out of 10 Superb
9.0/10 Superb

22 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
170 Ngo Quyen, Buon Ma Thuot, 630000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • 2 meeting rooms
For families
  • Babysitting services
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • Heart of Ban Me Thuot

Getting around

  • Buon Ma Thuot (BMV) - 19 min drive

Restaurants

  • Phở Cỏ Cúc - 4 min walk
  • Bún Giò Chìa Cô Chua - 5 min walk
  • KFC - 5 min walk
  • Sao Biển - 5 min walk
  • Bánh Xèo - Bánh Khoọc BMT - 9 min walk
Map

About this property

Thanh Mai

When visiting Ban Me Thuot, Thanh Mai is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Wood Lounge & Restaurant, which is one of 2 restaurants and serves breakfast and lunch. Other highlights include a poolside bar, a sauna and a steam room.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free secured, covered on-site self-parking
  • Secured covered on-site extended parking (VND 50000 per night)
  • On-site carport and garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting services

What to do

  • Concerts/live shows
  • Pool table

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Co-working spaces
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Restaurant dining guide
  • Cleaning supplies

Special features

Dining

Wood Lounge & Restaurant – This bistro serves breakfast and lunch. Reservations are required.
Moon Bar & Grill – Overlooking the pool, this rooftop bar only serves dinner. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per night

Parking

  • Covered extended parking costs VND 50000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Thanh Mai Hotel
Thanh Mai Buon Ma Thuot
Thanh Mai Hotel Buon Ma Thuot

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Thanh Mai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Thanh Mai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Thanh Mai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Thanh Mai?
Yes, there's free self parking.
What are the check-in and check-out times at Thanh Mai?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Thanh Mai and nearby?
Thanh Mai has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Thanh Mai?
Yes, there are 2 on-site restaurants, featuring pool views.
What's the area around Thanh Mai like?
Thanh Mai puts you in the heart of Ban Me Thuot. Popular attractions include Buon Ma Thuot City Park, which is 2 minutes away by car.

Reviews

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Lynn, 3-night trip
Verified Expedia guest review

8/10 Very good

Tommy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Bente, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pros: First of all, kudos to receptionist Nga for her great recommendations of places to eat and go in town. She was very welcoming and enthusiastic. Room with city view was modern and clean with all necessary amenities. Gym equipment are new and clean. Swimming pool was amazing. Cons: Please take care of peeled paints around the room wall. Safety box should have at least an instruction. Overall highly recommend!
Verified Expedia guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing would definitely stay here again.
An absolute gem of a hotel, lovely rooms and very very attentive staff made the stay a lovely experience.
James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bat, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and nice hotel. Staffs are very helpful. Good location and a reasonable price.
Duc, 1-night family trip
Verified Expedia guest review

8/10 Very good

Woukd use hotel again.
Little bit of confusion when checjing in as they didnt expect a child even though we had booked. After that though we coukdnt complain. Room was nice and comfortable. New facilities for pool and sauna were good. Breakfast was simple but quite good and overall for what we paid we were very happy. Staff were very helpful and friendly throughout.
stephen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff were very helpful. Breakfast was of a good standard Vietnamese style. Laundry bill of 400,000 dong $30 for approx. 1 load of washing was very expensive.
3-night family trip
Verified Wotif guest review