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Palace Inn

City-center hotel in El Paso

  • Free continental breakfast, free WiFi, and free parking
From
$77

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1 / 40Hotel Front
9.2.Superb.
  • Exactly what was described. Cleanliness and everything else was spectacular.

    May 1, 2021

  • Tv remote never worker after 3 attempts on 3 different remotes we finally just went to…

    Apr 22, 2021

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Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
Convenient
Quiet
Dining options
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Free continental breakfast, free WiFi, and free parking

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Heart of El Paso
  • Cielo Vista Mall - 6.8 mi / 11 km
  • Thomason Hospital - 10.4 mi / 16.7 km
  • El Paso County Coliseum - 10.9 mi / 17.5 km
  • El Paso Zoo - 11 mi / 17.7 km
  • American Consulate - 11.1 mi / 17.8 km
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

Location

  • Heart of El Paso
  • Cielo Vista Mall - 6.8 mi / 11 km
  • Thomason Hospital - 10.4 mi / 16.7 km

What’s around

Landmarks

  • Heart of El Paso
  • Cielo Vista Mall - 6.8 mi / 11 km
  • Thomason Hospital - 10.4 mi / 16.7 km
  • El Paso County Coliseum - 10.9 mi / 17.5 km
  • El Paso Zoo - 11 mi / 17.7 km
  • American Consulate - 11.1 mi / 17.8 km
  • Plaza Las Misiones - 11.6 mi / 18.7 km
  • Chamizal National Memorial - 11.9 mi / 19.2 km
  • Fort Bliss - 14.2 mi / 22.9 km
  • Juarez Market - 14.4 mi / 23.2 km

Getting around

  • El Paso International Airport (ELP) - 12 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 38 min drive
  • El Paso Union Depot - 21 min drive

At a glance

Hotel size

  • This hotel has 42 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • Fitness facilities

Services

  • 24-hour front desk

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

More

  • Daily housekeeping

Small print

Also known as

  • Palace Inn El Paso
  • Palace El Paso
  • Palace Inn Hotel
  • Palace Inn El Paso
  • Palace Inn Hotel El Paso

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palace Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Whataburger (15-min walk), El Taco Tote (2 mi), and Carl's Jr. (2.1 mi).
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (5-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 10.0.Exceptional

    Excellent

    We only stayed one night but loved the room was extremely clean and comfortable.

    Ludivina, 1 night family trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hidden Gem!

    Recently remodeled. Clean as can be. So nice to stay there. The people who run it are very helpful and kind.

    Terry, 1 night family trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay

    Stopped here just to sleep while traveling. Beautiful room, everything is modern and clean. Felt safe, well lit area. No issues with parking or checking in. The only drawback is no elevator. Would definitely come back.

    Tonya, 1 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleased

    EUNICE, 3 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Comfortable & Safe Stay

    We booked two rooms at the Palace Inn for the long weekend. The location was very convenient and easy to find. Parking and location felt very safe and well lit. Check in was a breeze and so was checking out. We stayed in the 2nd floor (top floor) and used the stairs to get up to the room. All the trash cans were almost empty, clean exterior paint and easy to ready room numbers. Inside, the room was quite roomy, we had a king bed (which was very comfortable), a small table with two chairs (for eating), microwave, and mini fridge. Everything we could possibly need for our stay. Bathroom was very nice too; included a hair dryer, iron and ironing board, and standard toiletries. Overall we enjoyed our stay. Room was quite and the air conditioning was great....cooled the whole room within 2-3 minutes. Would stay here again in a heartbeat. Last but not least, the staff was very friendly and professional.

    Monique, 3 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice clean motel. Close to freeway.

    Christopher, 1 night trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Other travelers have said this hotel was superb. I'd agree. It is clean, comfortable, and well thought out. Eating in because of the pandemic? They provided a table and chairs. Need wifi? There are outlets and usb ports in convenient places. The bathroom is huge. Really, they thought if everything. This will be our go-to stop when we're in El Paso.

    Dianne, 1 night family trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved everything!

    Eloy, 1 night trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good value

    Very clean. Updated rooms. Great price.

    Patricia, 1 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    In the heart of the I-10 corridor the hotel sets back from the highway so that noise was not an issue. The three lane speedway that parallels the highway and fronts the hotel was disconcerting at night. The hotel room was fine.

    Patrick, 1 night trip, Mar 9, 2021

    Verified Hotels.com guest review

See all 570 reviews