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Hotel Secreto

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Outdoor pool
Standard room (No Ocean View/Balcony) | Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area
Standard room (No Ocean View/Balcony) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Spa

Overview of Hotel Secreto

Hotel Secreto

4.0 star property
Upscale beachfront hotel with outdoor pool, near Norte Beach
9.6 out of 10 Exceptional
9.6/10 Exceptional

231 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
The price is $208
Price available on 6/4/2023
Map
Sección Lote 11, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Fitness center
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Premium bedding
  • Bathrobes

Room options

About this area

What's nearby

  • On the beach
  • Norte Beach - 4 min walk
  • Isla Mujeres Ferry Terminal - 1 min drive
  • Garrafon Natural Reef Park - 7 min drive
  • Punta Sur - 11 min drive
  • Playa Mujeres Golf Club - 86 min drive
  • Ultramar Ferry Puerto Juárez - 86 min drive
  • Cancun Mall - 88 min drive
  • Plaza Las Americas - 89 min drive
  • Puerto Cancun Marina Town Center - 90 min drive
  • Dubai Palace Casino - 90 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 125 min drive

Restaurants

  • Stingray - 4 min walk
  • North Garden - 3 min walk
  • Guru Beach Club & Restaurant - 6 min walk
  • Lola Valentina - 4 min walk
  • Buho's - 4 min walk
Map

About this property

Hotel Secreto

Hotel Secreto offers a fantastic location, putting you just a 5-minute walk from Norte Beach. Guests can take a dip in the outdoor pool and indulge in massages. The helpful staff and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Secreto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Hotel Secreto?
As of May 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Secreto on Jun 4, 2023 start from $208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Hotel Secreto?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Secreto?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Secreto?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Secreto?
You can check in from 3 PM - 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Secreto?
No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
What is there to do at Hotel Secreto and nearby?
Hotel Secreto has an outdoor pool and a fitness center, as well as spa services.
What's the area around Hotel Secreto like?
Hotel Secreto is a short 4-minute walk from Norte Beach and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers love the hotel's prime location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.8/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect Hotel
Amazing spot. The most relaxing vacation I have ever had. Beautiful hotel close to everything and the staff, particularly Angel and Stephanie went above and beyond to make our stay phenomenal. The rooftop bar alone is reason to go, not to mention the spa.
William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacy, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway.
Loved this hotel. Cute comfortable and close to everything. We would definitely recommend this hotel.
Erika, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Secret Secret...I've got a secret
A wonderful experience! This hotel caters to its guests. Rooms are clean, the lobby and spa were equally clean and inviting. Amazing atmosphere and best boutique hotel on the island!
Kendolynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ezequias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, relaxing. Close enough to the fine beaches and exciting vibe of downtown.
Rex, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Property was good in general. Quiet and walkable distance to everything. However, Wi-Fi was not good anywhere except for the lobby. We wanted to work from our room and around the pool and it was not possible. Hopefully, they will fix this issue.
Verified Expedia guest review

10/10 Exceptional

Hotel Secreto was absolutely breathtaking! From the service, to the property & the cleanliness of the hotel, I rate it 11/10! Will definitely come back to this hotel in the future. Thank you so much for making our stay so comfortable!
Verified Expedia guest review

10/10 Exceptional

Just relaxing
The staff was very friendly and helpful.
Ronald, 2-night trip
Verified Hotels.com guest review