Homewood Suites by Hilton Albany Crossgates Mall, NY

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

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Indoor pool
Suite, 1 Bedroom, Non Smoking | Living area | 49-inch flat-screen TV with digital channels, TV
Premium bedding, in-room safe, desk, blackout curtains
Studio, 1 King Bed, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout curtains

Overview of Homewood Suites by Hilton Albany Crossgates Mall, NY

Homewood Suites by Hilton Albany Crossgates Mall, NY

3-star property
Adventure hotel with 1 indoor pools, connected to a shopping centre, near University at Albany

8.6/10 Fabulous

284 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
1651 Western Avenue, Albany, NY, 12203
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • University at Albany - 35 min walk
  • Colonie Center Mall - 5 min drive
  • Times Union Center - 12 min drive
  • Albany Medical Center - 17 min drive

Getting around

  • Albany, NY (ALB-Albany Intl.) - 9 min drive
  • Schenectady, NY (SCH-Schenectady County) - 22 min drive
  • Hudson, NY (HCC-Columbia County) - 41 min drive
  • Albany International Airport Station - 9 min drive
  • Albany-Rensselaer Station - 14 min drive
  • Schenectady Station - 17 min drive

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

3-star hotel connected to a shopping centre
Consider a stay at Homewood Suites by Hilton Albany Crossgates Mall, NY and take advantage of free breakfast, a shopping centre on site and dry cleaning/laundry services. Adventurous travellers may like the basketball at this hotel. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a fitness centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Meeting rooms, express check-out and a lift
  • Barbecues, a billiards/pool table and a gift shop
  • Guest reviews say great things about the proximity to shopping
Room features
All 96 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as climate-controlled air conditioning and separate sitting areas. Guest reviews speak well of the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 49-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and kitchens

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Hosted evening meals each Monday, Tuesday and Wednesday for a surcharge
  • Coffee/tea in a common area
  • BBQs
  • Free reception (selected days)
  • Water dispenser

What to do

  • Basketball
  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Shopping centre on site

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Cleaning supplies

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Albany Crossgates Mall, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on 9 October 2022 start from €184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Homewood Suites by Hilton Albany Crossgates Mall, NY?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes, there's free self parking.
What are the check-in and check-out times at Homewood Suites by Hilton Albany Crossgates Mall, NY?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Homewood Suites by Hilton Albany Crossgates Mall, NY?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (18-min drive) is nearby.
What is there to do at Homewood Suites by Hilton Albany Crossgates Mall, NY and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation on-site includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes. Nearby restaurants include Hana Japanese Steak House (5-min walk), Capital City Diner (7-min walk) and Café Calabria (9-min walk).
Does Homewood Suites by Hilton Albany Crossgates Mall, NY have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around Homewood Suites by Hilton Albany Crossgates Mall, NY like?
Homewood Suites by Hilton Albany Crossgates Mall, NY is located a short 5-minute walk from Crossgates Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

2/10 Poor

Disappointing
Waited 45 minutes to check in. The desk is right inside the doors so it’s chaos. When we got the room, one of the maids came and said she may have left an earring in the room and then entered without my permission. I told her to leave 3 times before she finally did. The counters were dirty, the dishwasher was going when we got there. Felt like a super 8 motel.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stacy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was great! Staff were friendly and service was efficient. Rooms were clean and spacious.
Taryn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
April, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable stay
Sharon, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, clean environment, free parking and affordable.
Sherian, 2-night family trip
Verified Expedia guest review

8/10 Very good

Had many amenities and was clean.
Mary, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Newer property with spacious rooms, easy parking, friendly staff.
Sarah, 2-night family trip
Verified Expedia guest review