In the heart of Kuala Lumpur, Cititel Mid Valley offers a vibrant retreat with dry cleaning/laundry services and a business center. Enjoy in-room WiFi, unwind at the bar, or savor breakfast at the restaurant; guests have praised its helpful staff and prime location.
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
What's nearby
Mid Valley Megamall - 1 min walk - 0.0 km
The Gardens Mall - 5 min walk - 0.5 km
NU Sentral - 2 min drive - 1.9 km
University of Malaya - 3 min drive - 2.3 km
Kuala Lumpur Sentral - 3 min drive - 2.7 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
Kuala Lumpur International Airport (KUL) - 55 min drive
Mid Valley - 1 min walk
Kuala Lumpur Seputeh KTM Komuter Station - 10 min walk
Kuala Lumpur Angkasapuri KTM Komuter Station - 19 min walk
Bangsar Station - 15 min walk
Kerinchi Station - 17 min walk
Abdullah Hukum Station - 18 min walk
Restaurants
Ah Cheng Laksa - 2 min walk
Hotpot Kitchen 麻辣香鍋 - 2 min walk
Pho Vietz - 5 min walk
Madam Kwan's - 2 min walk
Lim Fried Chicken - 2 min walk
About this property
Cititel Mid Valley
At Cititel Mid Valley, you'll be within a 10-minute drive of Berjaya Times Square and Pavilion Kuala Lumpur. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Petronas Twin Towers and Mid Valley Megamall are within a short drive. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Bangsar Station is 15 minutes away.
At a glance
DONE
Hotel size
646 rooms
Arranged over 28 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (MYR 5 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
Deposit: MYR 100 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 25 per person
Children & extra beds
Rollaway beds are available for MYR 85.0 per night
Parking
Self parking costs MYR 5 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur
Frequently asked questions
Does Cititel Mid Valley offer free cancellation for a full refund?
Yes, Cititel Mid Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cititel Mid Valley?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cititel Mid Valley?
Yes. Self parking costs MYR 5 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Cititel Mid Valley?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Cititel Mid Valley?
Yes, there's an onsite restaurant.
What's the area around Cititel Mid Valley like?
Cititel Mid Valley is a short 1-minute walk from Mid Valley and 4 minutes' walk from Mid Valley Megamall. Travelers say that the hotel is in a great location.
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Reviews
Cititel Mid Valley Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good value with a variety of options and reasonable pricing. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Shopping malls
Service staff
Shopping
Food
Lobby
Bed
Bathroom
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Excellent experience with a very courteous staff and hotel condition
Ashish
Ashish, 2-night trip
Verified
8/10 Very good
Apr 3, 2026
Close to Mid Valley Megamall. It is convenient for shopping or eating. Nice location
Dan-Min
Dan-Min, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Friendly staff and a very helpful concierge service. Great stay!
Hui Sin
Hui Sin, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Excellent location and value breakfast
FRANCIS
FRANCIS, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Easy access and good location
Loh
Loh, 2-night trip
Verified
8/10 Very good
Nov 19, 2025
Room was neat and staff were polite
Kutna Ageta
Kutna Ageta, 3-night trip
Verified
8/10 Very good
Oct 1, 2025
Buffet breakfast was good and pricing reasonable
John
John, 3-night trip
Verified
8/10 Very good
Jan 27, 2026
The room is on the small side but clean. Water pressure is good. Bath towels are given but no hand or face towels are provided. Greatest assets is the location is connected to Mid Valley mall
overall staffs are friendly and room is clean and, big but it rather old although it is well maintained.
Joo How
Joo How, 1-night trip
Verified
8/10 Very good
Oct 19, 2025
Convenient location and ease of walking less than five minutes to famous Kheng Pin coffee shop for tasty chicken rice , prawns soup noodle, cha koay teow , wan tan meen and local coffee and Kaya toast & half boiled toast
Boon Seng
Boon Seng, 4-night trip
Verified
8/10 Very good
Sep 23, 2025
The location is excellent as part of the Mid-Valley Megamall complex and close to the rail links. Breakfast was good value with their current promotion.
Paul
Paul, 11-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Great service. Friendly staff. Ciaran room.
Babor
Babor, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Good location and cosy room. Check in / out was fuss free and the staff were friendly and helpful.
Wee Sing Jeffrey
Wee Sing Jeffrey, 2-night trip
Verified
8/10 Very good
Jan 5, 2026
Mixed Experience
We booked three rooms, but unfortunately, two of the bedsheets were dirty. It was so uncomfortable that we couldn’t sleep well on the first night. Housekeeping came to change the sheets and spray for dust mites, which helped. On the positive side, the location is excellent—directly connected to the shopping mall—and the room décor is modern and fresh.
Wei meng
Wei meng, 1-night trip
Verified
8/10 Very good
Aug 31, 2025
Nothing negative about my stay. Convenient location excellent shopping at the mall. Staff friendly, polite and helpful.
Susan
Susan, 2-night trip
Verified
8/10 Very good
Oct 27, 2025
This a hotel meant for shoppers. Location is very central to almost everywhere and the service is tops.
Well done Cititel!
Although the breakfast can be better in terms of quality and the WiFi was terrible in my room on the 7th floor during my stay in Oct 2025.
Terence
Terence, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2025
The breakfast was wonderful so many choices.Can improve more
Mariani
Mariani, 2-night trip
Verified
8/10 Very good
Mar 6, 2025
Room - bright, clean and simple
Location - good...short walk to mall and eateries
Josephine
Josephine, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2024
Great location and great service!
John
John, 9-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Quality service, able to have great varieties of experiences in the mega shopping mall.