Mia Bacalar Luxury Resort & Spa

Photo gallery for Mia Bacalar Luxury Resort & Spa

Primary image
Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers
Luxe Saasil Room | Terrace/patio
Luxe Saasil Room | Terrace/patio
55-inch flat-screen TV with cable channels, TV, streaming services

Overview of Mia Bacalar Luxury Resort & Spa

VIP Access

Mia Bacalar Luxury Resort & Spa

4.5-star property
Luxury resort with outdoor pool, near Lake Bacalar

8.4/10 Very good

175 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Room service
  • Spa services
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker

Choose dates to view prices

About this area

What's nearby

  • On the waterfront

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 58 min drive
  • Airport shuttle (surcharge)

About this property

Mia Bacalar Luxury Resort & Spa

4.5-star luxury resort by the lake
A marina, a round-trip airport shuttle and a poolside bar are just a few of the amenities provided at Mia Bacalar Luxury Resort & Spa. Active travellers can enjoy motor boating at this resort. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a body wrap or a facial. Be sure to enjoy a meal at HUNAB KU, the on-site restaurant. Enjoy the gym, as well as activities, such as boat tours and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), concierge services and luggage storage
  • Bike parking, a 24-hour front desk and motorised watercraft on site
  • Guest reviews say good things about the dining options, breakfast and helpful staff
Room features
All 23 rooms boast comforts, such as premium bedding and Laptop workspace, as well as perks, such as air conditioning and dressing gowns. Guests reviews say good things about the size rooms at the property.
Other amenities include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 55-inch flat-screen TVs with streaming services and cable channels
  • Private gardens, wardrobes/cupboards and a personal chef

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 23 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Kayaking
  • Boat tours
  • Ecotours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 2018
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Spa services
  • Marina
  • Sauna

Accessibility

  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Deck or patio
  • Garden

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Chef
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

HUNAB KU – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 400 and MXN 600 for adults, and MXN 200 and MXN 600 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1100 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Airport shuttle service for children costs MXN 1100

Pets

  • Pets are allowed for an extra charge of MXN 1900 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa offer free cancellation for a full refund?
Yes, Mia Bacalar Luxury Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mia Bacalar Luxury Resort & Spa?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Mia Bacalar Luxury Resort & Spa on 6 October 2022 start from €421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mia Bacalar Luxury Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mia Bacalar Luxury Resort & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Mia Bacalar Luxury Resort & Spa?
Yes, pets are welcome. There's a charge of MXN 1900 per pet, per stay.
Is parking offered on site at Mia Bacalar Luxury Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Mia Bacalar Luxury Resort & Spa?
Yes, an airport shuttle is available. The charge is MXN 1100 per vehicle one-way.
What are the check-in and check-out times at Mia Bacalar Luxury Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mia Bacalar Luxury Resort & Spa and nearby?
Have fun with on-site activities such as kayaking and motor-boating. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a sauna and a fitness centre. Mia Bacalar Luxury Resort & Spa also has a garden.
Are there restaurants at or near Mia Bacalar Luxury Resort & Spa?
Yes, there's an on-site restaurant, HUNAB KU. Nearby restaurants include El Pejelagarto (2.3 mi), Cocina Orizaba (2.9 mi) and la pina (2.9 mi).
Does Mia Bacalar Luxury Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Mia Bacalar Luxury Resort & Spa have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Mia Bacalar Luxury Resort & Spa like?
Mia Bacalar Luxury Resort & Spa is located on the waterfront, a short 1-minute walk from Lake Bacalar.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.3/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Viaje a Bacalar con Familia
The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Mauricio, 3-night family trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing service & great food!
Brenda Nataly, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room that we stayed in was stunning. Loved the decor and the simplicity of it. Even though the restaurant was a bit pricey the food was quite delicious. Attention to detail was amazing and the staff were very attentive. The grounds were fine but a bit more native plants would have made it more attractive.
linda, 2-night romance trip
Verified Expedia guest review

8/10 Very good

This was such a beautiful place to stay at and I wish I could have stayed a little longer, but I was just passing through. My only hang up was that I arrived around 8pm and the gates were closed with no one at the security post. It was pretty dark and their number wasn’t working for me because there was no signal. I was panicking but thankfully someone finally came to open the gate after I started honking.
Michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eder, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional Stay!!
This was the most beautiful hotel I have stayed at. Everything was exceptional! A must see!
Dandre, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views, great service, and clean. The food at the restaurant is varied and excellent.
Francisco, 3-night family trip
Verified Expedia guest review