Skip to main content.
All properties in Albany, New York, United States of America
All properties in Albany, New York, United States of America

Tru By Hilton Albany Crossgates Mall, Albany

3-star3 stars
Great for familiesThis property has good facilities for families.
1651 Western Avenue, Albany, NY, 12203, United States of America

Hotel with indoor pool, connected to a shopping center, near Crossgates Mall
  • Free continental breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 103 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • A new hotel with a very modern vibe. Everything about it was great, including the staff.…Aug 9, 2019
  • Clean, comfy, nice facility. Love that rooms r carpet free. However, I feel $174 is a…Jul 26, 2019

Tru By Hilton Albany Crossgates Mall, Albany

from $105
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub (Hearing)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around Tru By Hilton Albany Crossgates Mall, Albany

Landmarks

  • University at Albany SUNY - 43 min walk
  • Crossgates Mall - 16 min walk
  • Albany NanoTech Complex - 34 min walk
  • Albany Pine Bush Preserve - 3 mi / 4.9 km
  • Washington Park - 4.9 mi / 7.9 km
  • Governor Nelson A. Rockefeller Empire State Plaza - 5.3 mi / 8.5 km
  • New York State Museum - 5.6 mi / 9 km
  • New York State Capitol Building - 5.6 mi / 9.1 km

Getting around

  • Albany, NY (ALB-Albany Intl.) - 10 min drive
  • Schenectady, NY (SCH-Schenectady County) - 22 min drive
  • Hudson, NY (HCC-Columbia County) - 41 min drive
  • Albany-Rensselaer Station - 14 min drive
  • Schenectady Station - 17 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 7:00 AM to 11:00 PM *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • 55-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Tru By Hilton Albany Crossgates Mall, Albany’s small print

Also known as

  • Tru Hilton Albany Crossgates Mall Hotel
  • Tru Hilton Crossgates Mall Hotel
  • Tru Hilton Albany Crossgates Mall
  • Tru Hilton Crossgates Mall

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Albany, New York, United States of America

Recent reviews

Fabulous 8.6 From 181 reviews

Good 6.0
Paper thin walls,cheap constuction
robert, us3 night family trip
Exceptional 10.0
Great hotel ⭐️⭐️⭐️⭐️⭐️
Absolutely a great stay. Great great hotel !!!!!!!
Elizabeth, us2 night family trip
Fair 4.0
Cute hotel but nothing worked
The tv and phone did not work in the room . We had unpacked everything and then they wanted did to move. We had a dinner to go to to so could not
Richard, us2 night family trip
Very Good 8.0
Service was okay, however sheets and blankets were clearly dirty. They need to work on making sure the rooms are ready before they’re signing people into them.
usRomance trip
Poor 2.0
Room was dirty, found ants by the bed. Did not get the room I booked. Room was t ready when we arrived, waited 45 minutes before asking again if it was ready, thought someone would tell us as we were sitting in the lobby
Kelly, usFamily trip

Tru By Hilton Albany Crossgates Mall, Albany

Is the description of this hotel not correct? Tell us