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Hotel Bestmark Platinum

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1 bedroom, premium bedding, minibar, desk
1 bedroom, premium bedding, minibar, desk
Standard Double Room | 1 bedroom, premium bedding, minibar, desk
1 bedroom, premium bedding, minibar, desk
1 bedroom, premium bedding, minibar, desk

Overview of Hotel Bestmark Platinum

Hotel Bestmark Platinum

3.5 star property
3.5-star hotel with restaurant, near Great Wall - Indoor Climbing Gym

7.6/10 Good

25 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Separate bedrooms
The price is $26
Price available on 7/2/2023
Carrera 14 No 51-39, Bogotá, 111311

Room options

About this area

What's nearby

  • In Chapinero
  • Corferias - 16 min drive
  • U.S. Embassy Bogotá - 24 min drive
  • Monserrate - 16 min drive
  • Park 93 - 24 min drive
  • Unicentro Bogotá - 29 min drive

Getting around

  • Bogotá (BOG-El Dorado Intl.) - 32 min drive
  • Airport shuttle (surcharge)


  • Ricuras de la 50 - 3 min walk
  • Picantería Ipiales - 3 min walk
  • Mana - 3 min walk
  • Chorizo Star - 4 min walk
  • Santa Bohemia - 4 min walk

About this property

Hotel Bestmark Platinum

Placing you 5.1 mi (8.2 km) from Park 93 and 6.1 mi (9.9 km) from Unicentro Bogotá, Hotel Bestmark Platinum offers an airport shuttle (available 24 hours) for COP 40000.00 per vehicle. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a snack bar/deli.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • Pets allowed (dogs and cats only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (COP 15000.00 per night)


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Art supplies

What to do

  • Rock climbing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire


  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas


  • Lift
  • Wheelchair-accessible path to lift


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 40000.00 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for COP 35000.0 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 40000 per pet, per night


  • Self-parking costs COP 15000.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property registration number 102128

Also known as

Hotel BestMark Platino Bogota
BestMark Platino Bogota
Hotel BestMark Platino Bogotá
BestMark Platino Bogotá
Hotel Hotel BestMark Platino Bogotá
Bogotá Hotel BestMark Platino Hotel
Hotel Hotel BestMark Platino
BestMark Platino
Hotel BestMark Platino
Hotel Bestmark Platinum Hotel
Hotel Bestmark Platinum Bogotá
Hotel Ayenda Bestmark Platino 1095
Hotel Bestmark Platinum Hotel Bogotá

Frequently asked questions

Does Hotel Bestmark Platinum offer free cancellation for a full refund?
Yes, Hotel Bestmark Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bestmark Platinum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bestmark Platinum?
Yes, cats and dogs are welcome. There's a charge of COP 40000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Bestmark Platinum?
Yes. Self-parking costs COP 15000.00 per night.
Is an airport shuttle service offered by Hotel Bestmark Platinum?
Yes, an airport shuttle is available. The charge is COP 40000.00 per vehicle one-way.
What are the check-in and check-out times at Hotel Bestmark Platinum?
You can check in from 2:00 PM - midnight. Check-out time is 1 PM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hotel Bestmark Platinum and nearby?
Have fun during the warmer months with activities nearby such as rock climbing.
Are there restaurants at or near Hotel Bestmark Platinum?
Yes, there's an on-site restaurant. Nearby restaurants include Picantería Ipiales (3-min walk), Mana (3-min walk) and Chorizo Star (4-min walk).
What's the area around Hotel Bestmark Platinum like?
Hotel Bestmark Platinum is located on the Strip in Chapinero, a short 15-minute walk from Central Military Hospital and 18 minutes' walk from Javeriana University.







Staff & service




Property conditions & facilities




6/10 Good

The hotel is really basic, friendly staff but beds are not very confortable. Location is ok.
Ivan A, 3-night trip
Verified guest review

2/10 Poor

Disturbing and Unprofessional
I paid in full for my stay and the desk lady told me I still have to pay like she doesn’t even check on system to see I paid already. When I was walking in the lobby, Another desk lady randomly asks me what my room number is in Spanish. I told her I don’t speak much Spanish. It was disturbing that some desk lady approaches me and ask for my room number as if I’m an intruder. Not to mention that I stayed at this hotel more than 10 times. The desk ladies don’t speak English. Please think before you assume your guest is an intruder.
1-night trip
Verified guest review

6/10 Good

No heat in the rooms
The rooms does not have any heat the room was cold. The bathroom had a bad smell from the drainage. I got woken up all hours of night from the noise in the lobby. I was very uncomfortable. I left after 1 night.
1-night trip
Verified guest review

10/10 Exceptional

My stay at Hotel Ayenda Bestmark Platino 1095 was an amazing stay. I had a great view of the main street from my room which I sat and looked out from time to time just to marvel at the strength of the people of Bogota. The only complaint I had is nothing to do with the hotel itself, but I heard the activities of my neighbors late at night on my final night. But I do not hold that against the hotel or anyone. But I would definitely book with them again and stay because there are many amazing restaurants and other food stalls. Many amazing bars and shops in close walking distance, or at least close for me. If you are planning a trip to Bogota, definitely check this out. The staff were amazing and went above and beyond for me. I have the upmost respect for them
3-night trip
Verified Expedia guest review

10/10 Exceptional

Irene, 2-night family trip
Verified guest review

10/10 Exceptional

This is an excellent choice for the price. I paid $18 night; it was an insider price of half off. It has hot water on the shower except on the lavatory sink. Bed is king size, and firm. It has a small fridge but no mini bar (no items inside), an LCD smart TV 43” (Netflix and Prime is included), breakfast is included although limited to eggs, bread, arepa, juice, coffee or hot chocolate, and only until 8:30am!!! Staff members are kind and nice. I requested laundry service and they made the arrangements with a third party company; it was picked up and delivered in excellent condition and smell; I paid about $6 for about 6 pounds of clothes. The area is not the prettiest but very busy with a Transmilenio station in front of it. Will definitely stay again.
2-night trip
Verified Orbitz guest review

8/10 Very good

It was a decent place to stay. It needs more cleaning, but It was ok. Very convenient if you are taking the OET in Multilingua Bogota.
Daniel, 4-night business trip
Verified Orbitz guest review

6/10 Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff all around. Location
Frederick, 7-night romance trip
Verified guest review

6/10 Good

Very noisy and cold. Sheets made my skin itchy. Staff was friendly but unable to provide new bedding. Do not recommend.
SaraSofia, 1-night family trip
Verified Expedia guest review