Residencial & Hotel Palazzo

Property class: 3
City-center hotel within easy reach of Paseo de Las Bovedas

Choose dates to view prices

When you stay at Residencial & Hotel Palazzo, you'll be in a great location, within just a 10-minute walk of Avenida Balboa and Cinta Costera. Guests will have free perks like WiFi, self parking, and wired internet. Also, Albrook Shopping Mall and Paseo de Las Bovedas are just a 5-minute drive away. Public transportation is just a short walk: Lotería Station is 4 minutes and 5 de Mayo Station is 10 minutes.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Free toiletries
$32 nightly
The total price is $35
Nov 1 - Nov 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, each with a headboard and white bedding.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Suite

Room

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, each with a headboard and white bedding.

Basic Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Double Room

A modern bedroom with a large bed, a desk, and a window.

Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

DOUBLE STANDARD

  • Sleeps 4
  • Free wired internet

DOUBLE BASIC

  • Sleeps 4
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Map
Av Perú, Panama City, Panamá

What's nearby

  • Avenida Central - 1 min walk - 0.1 km
  • Avenida Balboa - 6 min walk - 0.6 km
  • National Bank House Museum - 7 min walk - 0.6 km
  • Cinta Costera - 8 min walk - 0.7 km
  • Via Espana - 16 min walk - 1.4 km

Getting around

  • Panama City (PAC-Marcos A. Gelabert Intl.) - 8 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 22 min drive
  • Tocumen Intl. Airport (PTY) - 25 min drive
  • Panama City Passenger Station - 12 min drive
  • Lotería Station - 4 min walk
  • 5 de Mayo Station - 10 min walk
  • Santo Tomás Station - 11 min walk

Restaurants

  • ‪Café Boulevard Balboa - ‬8 min walk
  • ‪Saoco - ‬8 min walk
  • ‪KFC - ‬6 min walk
  • ‪Cafe Paris Restaurant - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Residencial & Hotel Palazzo

  • When you stay at Residencial & Hotel Palazzo, you'll be in a great location, within just a 10-minute walk of Avenida Balboa and Cinta Costera. Guests will have free perks like WiFi, self parking, and wired internet. Also, Albrook Shopping Mall and Paseo de Las Bovedas are just a 5-minute drive away. Public transportation is just a short walk: Lotería Station is 4 minutes and 5 de Mayo Station is 10 minutes.

At a glance

Hotel size

    • 71 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Onsite garage

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Veracruz Panama City
Residencial Hotel Palazzo Panama City
Residencial Hotel Palazzo
Residencial Palazzo Panama City
Residencial Palazzo
Hotel Residencial & Hotel Palazzo Panama City
Panama City Residencial & Hotel Palazzo Hotel
Hotel Residencial & Hotel Palazzo
Residencial & Hotel Palazzo Panama City
Hotel Veracruz
Residencial & Palazzo
Residencial & Hotel Palazzo Hotel
Residencial & Hotel Palazzo Panama City
Residencial & Hotel Palazzo Hotel Panama City

Frequently asked questions

Does Residencial & Hotel Palazzo offer free cancellation for a full refund?

Yes, Residencial & Hotel Palazzo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Residencial & Hotel Palazzo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Residencial & Hotel Palazzo?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Residencial & Hotel Palazzo?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Residencial & Hotel Palazzo?

No, this hotel doesn't have a casino, but Fiesta Casino (3-min drive) and Crown Casino (3-min drive) are both nearby.

What is there to do at Residencial & Hotel Palazzo and nearby?

Recommended spots to visit include Paseo de Las Bovedas (1.8 mi) and Albrook Shopping Mall (2.3 mi), along with Multiplaza Pacific Mall (2.9 mi) and Amador Causeway (4.1 mi).

What's the area around Residencial & Hotel Palazzo like?

Residencial & Hotel Palazzo is in Calidonia, a short 4-minute walk from Lotería Station and 6 minutes' walk from Avenida Balboa.

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Reviews

Residencial & Hotel Palazzo Reviews

7.6

Good

7.4

Cleanliness

7.4

Location

7.8

Staff & service

7.2

Property conditions & facilities

Popular mentions

Bed
Room
Location
Service staff

Reviews

Verified review

10/10 Exceptional

Great location and staff was helpful
Verified review

10/10 Exceptional

The room were clean the staff was helpful over all nice
Verified review

6/10 Good

The accommodations were adequate. It was clean and the staff was courteous. The biggest issue was location wasn’t comfortable for me as a single woman traveling alone.
Verified review

6/10 Good

The hotel was very clean they clean my room everyday.
Verified review

8/10 Very good

Super good for the price
Verified review

4/10 Fair

Cheap option to stay in the city. Basic amenities. Don’t expect much.
Verified review

6/10 Good

The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.
Verified review

10/10 Exceptional

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.
Verified review

6/10 Good

I was in a corner room and the property decided to do construction on the rooms directly next to me and directly across from me the entire week of my stay. There is a window off track in the back right corner of the stay and despite me putting the do not disturb sign on the door the housekeeper insisted on knocking on the door and one day when I was out still came and serviced the room. I’m OCD and there’s a reason I didn’t want my room disturbed. There were no washcloths. As far as amenities they give two bars of soaps and the tv was a whole different story, it started out on 3 adult channels and I turned it off. Stephanie at the front desk and the maintenance man were very helpful as it was my first time in Panama. I always felt safe and the AC definitely worked. The rooms under construction were left open so I could see the major overhauls as well as hearing them when I was leaving. I used WhatsApp to reach the property for WiFi because the room phone had no instructions and no real way to reach to front desk. I don’t suggest it if you want to work from your room during the day. The decor and mirrors throughout looked great for content. As a solo traveler, it has its ups and downs at this property so I would give it a 3/5.
Verified review

10/10 Exceptional

Friendliest guard and night shift workers ive ever met anyplace I’ve traveled
Verified review

10/10 Exceptional

I recommend this place
Verified review

10/10 Exceptional

Recomendable ❤️
Verified review

8/10 Very good

Clean
Verified review

10/10 Exceptional

I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞
Verified review

6/10 Good

Price was great, hotel had a garage but this hotel has a different life at night. You could tell this is more an hourly hotel (if you understand what I mean). Area does not look safe. I took an uber to Casco Viejo about 10min. I would not recommended for family, this is more for a solo travelers, if you are just passing by this is a good price.
Verified review

2/10 Poor

This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel
Verified review

2/10 Poor

It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.
Verified review

4/10 Fair

Much too noise, wall are so thin, you can hear everything on the entire floor. Mastress is a disaster, not even flat, so hard... Anyway terrible night.
Verified review

2/10 Poor

Roach infested don’t book!

Cheap or not I almost ran out that place! If I hadn’t been alone I would have left. It’s infested with roaches. The bed is like a prison bed and they don’t give blankets just a thin white sheet. I slept with the lights on praying that it scares the roaches from coming around me! I did not sleep well as soon as there was sun I was gone!
Verified review

8/10 Very good

Good place to sleep for the price

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.
Verified review

4/10 Fair

The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..
Verified review

4/10 Fair

UNDER CONSTRUCTION!!

To start, the hotel is undergoing a remodel so there is construction INSIDE of the hotel... First upsetting surprise for me because no where online do they mention this and it was not on Hotels.com either. The second immediately upset ting surprise, their jacuzzi is not functional... This was the reason why I chose this hotel over another similarly priced hotel. The receptionist was nice and understood why I was upset and explained I could cancel my 4 nights and pay nightly, without a cancelation fee. I decided to go with the flow and stay the first night, and figure out where I would stay after I get food and relax a bit. The room was not clean. The construction dust from the hallway made its way into our room so much we could see our footprints as we walked around. There were long black hairs in my sheets and in the shower, and th bathroom floor may have been swept, but definitely had not been mopped in a long time. Cleaning issues aside, the room was not even closed to what was advertised. The two full sized beds almost took up the entire room. There was only one other piece of furniture and it was a tiny nightstand between the beds. There was no balcony available and the window faced the inside of the parking garage, it would be better to just not have a window. The window in the bathroom was broken also and had a slot missing, but the outside to the garage had a thick. The beds were also very hard and we did not have toilet paper.
Verified review

10/10 Exceptional

Quarto e banheiros limpos organizado serviço de quarto diariamente
Verified review

6/10 Good

O hotel é bem localizado fica a menos de 5 minutos (caminhada) da Estacion Loteria. Também existe no hotel uma máquina de gelo que funciona permanentemente. A climatização dos quartos é muito boa, a limpeza é feita diariamente. O wi-fi é bom. Os quartos são simples: tem 1 frigobar mas não tem fogão ou microondas. Para quem tem como objetivo fazer passeios durante o dia é aceitável. Já a noite (após 20h) existe um fluxo de pessoas "desafiadoras". Recomendo usar Uber, os táxis podem ser outro desafio em relação aos valores cobrados. O sistema de transporte público funciona muito bem. A duas esquinas do hotel tem um supermercado grande (Machetazo - busque o site) que funciona 24 horas. O Machetazo tem 4 andares e tem de tudo, vale uma hora para fazer uma visita. Para fazer compras é preciso levar o passaporte. Bem próximo ao hotel existe um calçadão que pode servir para quem gosta de corrida ou de caminhada pela manhã. E tem nessa orla o letreiro "Panamá". Para quem chega do Aeroporto Tocumen e não quiser gastar com Uber uma dica: compre o cartão de transporte, faça uma recarga e venha de metrô. Cartão METROBUS. O melhor itinerário é: Aeroporto - Coredor Sur - Estacion San Miguelito (verde) - Estacion San Miguelito (vermelho) - Estacion Loteria (você deve descer aqui). Você fazendo esse roteiro só fica dentro do metrô. É menos difícil, mais seguro e os metrôs são climatizados. Para ir para o aeroporto basta fazer a rota inversa.
Verified review

10/10 Exceptional

Muy amable el personal y la ubicacion excelente. Hay una estacion de metro muy cercana.