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20 Hertford Street

Photo gallery for 20 Hertford Street

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Overview of 20 Hertford Street

Entire apartment

20 Hertford Street

4.0 star property
Upmarket apartment within easy reach of Hyde Park

7.8/10 Good

10 verified guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • Refrigerator
  • Bathtub
20 Hertford Street, London, England, W1J 7RX
Main amenities
  • 9 smoke-free apartments
  • Housekeeping on weekdays
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Television
  • Washer/dryer
  • DVD player
  • Lift

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About this area

What's nearby

  • In London City Centre
  • Hyde Park - 6 min walk
  • Buckingham Palace - 10 min walk
  • Oxford Street - 14 min walk
  • Piccadilly Circus - 15 min walk
  • Marble Arch - 15 min walk
  • Leicester Square - 19 min walk
  • Trafalgar Square - 22 min walk
  • Big Ben - 25 min walk
  • Royal Albert Hall - 27 min walk
  • Natural History Museum - 29 min walk

Getting around

  • London (LTN-Luton) - 41 min drive
  • Heathrow Airport (LHR) - 42 min drive
  • London (LCY-London City) - 43 min drive
  • Gatwick Airport (LGW) - 86 min drive
  • London Victoria Rail Station - 17 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London Charing Cross Station - 25 min walk
  • Hyde Park Corner Underground Station - 6 min walk
  • Green Park Underground Station - 7 min walk
  • Knightsbridge Underground Station - 13 min walk


  • Amaranto - 2 min walk
  • Le Boudin Blanc - 3 min walk
  • Iran Restaurant - 3 min walk
  • L'Autre - 3 min walk
  • Caffe In - 3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

20 Hertford Street

20 Hertford Street offers a great location, putting you within a 15-minute walk of Hyde Park and Buckingham Palace. Apartments feature bonuses such as washers/dryers, fridges and microwaves. The helpful staff and public transport get good marks from fellow travellers. The property is only a short walk to public transportation: Hyde Park Corner Underground Station is 6 minutes and Green Park Underground Station is 7 minutes.


Arabic, English, Japanese, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe, Clean and Legal (Quality in Tourism - UK), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance


  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed

Property amenities


  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Food and drink

  • Fridge (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils


  • Bed sheets provided
  • Egyptian cotton sheets
  • Rollaway/extra beds: GBP 65.0 per day


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided


  • LCD TV with satellite service
  • DVD player


  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating


  • No pets allowed


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the historical district
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Casino nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector


  • 9 rooms

Fees & policies

Refundable deposits

  • Breakage deposit: GBP 300 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 65.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe, Clean and Legal (Quality in Tourism - UK)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

20 Hertford Street London
20 Hertford Street Apartment
20 Hertford Street Apartment London

Frequently asked questions

Does 20 Hertford Street offer free cancellation for a full refund?
Yes, 20 Hertford Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 20 Hertford Street?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at 20 Hertford Street?
Sorry, pets aren't allowed.
Is parking offered on site at 20 Hertford Street?
Sorry, there's no on-site parking at 20 Hertford Street.
What are the check-in and check-out times at 20 Hertford Street?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Are there restaurants at or near 20 Hertford Street?
Yes. Nearby restaurants include Misto (3-min walk), The Little Square (3-min walk) and Kitty Fisher's (3-min walk).
What's the area around 20 Hertford Street like?
20 Hertford Street is a short 6-minute walk from Hyde Park Corner Underground Station and 6 minutes' walk from Hyde Park. Travellers recommend the apartment for its quiet location.

Overall score and ratings






Staff & service




Property conditions & facilities

6/10 Good

Pictures Are Deceiving
If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time. There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that. I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser. Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Rachel, 6-night business trip
Verified guest review

10/10 Exceptional

Esther, 3-night trip
Verified guest review

8/10 Very good

Nice spacious apartment
Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Carolyn, 8-night family trip
Verified guest review

10/10 Exceptional

Friendly proprietors. Clean and nice room. Nice Local area
June, 4-night romance trip
Verified guest review

8/10 Very good

Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs
5-night family trip
Verified guest review

8/10 Very good

Very nice place. Was surprised to find hairs on the bed.
Avgar, 1-night business trip
Verified guest review

8/10 Very good

Lee, 3-night business trip
Verified guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Centralt beliggende lejlighedshotel
Centralt beliggende. Venligt og imødekommende personale. Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård. Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på. Meget lille badeværelse med trapper op til bruser og håndvask. Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Merethe, 3-night romance trip
Verified guest review

4/10 Fair

3-night family trip
Verified guest review