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W XIAN

Photo gallery for W XIAN

Exterior
Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, free cabanas
Balcony
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of W XIAN

W XIAN

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Qujiangchi site Park

8.6/10 Fabulous

26 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $157
Price available on 12/9/2022
Map
333 Qujiang Chi East Road, Qujiang New District, Xi'an, Shaanxi Province, 710061
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Swim-up bar
  • Room service
For families
  • Free cribs/infant beds
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Yanta Qu

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 51 min drive
  • Xi'an Station - 11 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an West Railway Station - 15 min drive

Restaurants

  • Moon Restaurant - 4 min drive
  • Starbucks - 6 min drive
  • CoCo Fresh Tea & Juice - 6 min drive
  • Nayuki - 6 min drive
  • Dairy Queen - 7 min drive

About this property

W XIAN

W XIAN is a great choice for a stay in Xi'an. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and WEI, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 372 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CNY 96 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seats
  • Raised toilet seat
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.

Dining

WEI - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
FU - This theme restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
YEN - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
WOOBAR - Onsite pub. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CNY 268 for adults and CNY 134 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per stay

Parking

  • Self parking costs CNY 96 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel W Xi'an
Hotel W XIAN
W Xi'an
W XIAN Hotel
W XIAN Xi'an
W XIAN Hotel Xi'an

Frequently asked questions

Does W XIAN offer free cancellation for a full refund?
Yes, W XIAN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at W XIAN?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at W XIAN on Dec 9, 2022 start from $157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at W XIAN?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at W XIAN?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at W XIAN?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at W XIAN?
Yes. Self parking costs CNY 96 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at W XIAN?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at W XIAN and nearby?
Onsite recreation at W XIAN includes aerobics, Pilates, and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. W XIAN also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near W XIAN?
Yes, there are 3 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Starbucks (3.4 mi), CoCo Fresh Tea & Juice (3.9 mi), and Nayuki (4 mi).
Does W XIAN have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around W XIAN like?
W XIAN is located on the waterfront in Yanta Qu, a short 12-minute walk from Qujiangchi site Park and 5 minutes' walk from Yaoma Cave.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

They had a new character bag in the room. I thought it is a gift or for sale but it was just for the display. It was a bit disappointing.
KYUNG MI, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

ZERO. Flights, Hotels, and access to China, all cancelled by government due to coronavirus - this is the only hotel to not cancel. To boot, the W Xian fraudulently “checked in” my reservation as if I’d stayed there. Phones are not answered, messages not returned, emails not replied to and even attempts at contact by Expedia unsuccessful. Even as a platinum elite - no replies at all from hotel. This is an unethical operation undeserving of the W name.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Good experience for the stay. Room was clean, food was good & the service was great. Good peaceful rest in the room with a nice night view over the lake.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

W Xian is outstanding!
The W Xian is one of the nicest and most modern W Hotels I've ever stayed in. Rooms are large, pool is wonderful. The staff is exceptional and goes out of their way to ensure your stay is outstanding.
Vanessa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Modern digital lifestyle concept design .
Modern digital lifestyle concept design . Worth your stay . Excellent scenery view from the balcony, In and out by car or cab, to nearby tour site in city centre by 20mins . 50 mins to fro the airport . Very well spread of breakfast provided. There is a lake beside the hotel , Just a few mins walk to the lake , you can rent a electric boat to tour both sides of the lake .
Koh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing brand new hotel, excellent amenities, fantastic staff! Will definitely return!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

swimming pool, room and toilet are excellent. The design of the hotels is great , Breakfast , buffet dinner are also very delicious.
2-night trip with friends
Verified Expedia guest review

8/10 Very Good

So surprised the fridge is not cold for a champagne or anything, first try to find help to seek for number to dial, no hints, then press normally zero no success and when you get angry that time then work on dial O, strange!! After then we have to ask for a ice bucket to cool down me myself and the wine! Beside this everything was super fine!
2-night family trip
Verified Expedia guest review

8/10 Very Good

W in Xian
The hotel is very nice. The room is very good and had a fantastic view. I liked the automation and the style of the room as well. It is in a very nice area.
Viktor, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review