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Hotel Arok

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Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing
View from room
Front of property
Standard Double Room | Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 14 per person)

Overview of Hotel Arok

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Hotel Arok

3.0 star property
3-star hotel with bar/lounge, near Train Station Square
9.2 out of 10 Superb
9.2/10 Superb

806 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Sauna
  • Bar/lounge
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
For families
  • Terrace
  • Daily housekeeping
  • Lift
  • Premium bedding
  • Dry cleaning/laundry service
  • Off-site parking available

Room options

About this area

What's nearby

  • Heart of Strasbourg
  • Train Station Square - 1 min walk
  • Strasbourg Cathedral - 15 min walk
  • Place Kléber - 3 min drive
  • Strasbourg Christmas Market - 4 min drive
  • European Parliament - 5 min drive
  • Zenith Strasbourg - 7 min drive

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 21 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 47 min drive
  • Strasbourg Station - 2 min walk
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 2 min walk
  • Krimmeri-Meinau Station - 5 min drive
  • Gare de Centrale Tram Station - 2 min walk
  • Faubourg National Tram Station - 3 min walk
  • Alt Winmarik Tram Station - 4 min walk

Restaurants

  • McDonald's - 1 min walk
  • Le Garde Fou - 4 min walk
  • Au Coin des Kneckes - 2 min walk
  • Nemrut Restaurant - 1 min walk
  • Brasserie K - 1 min walk
Map

About this property

Hotel Arok

Hotel Arok puts you 0.1 mi (0.1 km) from Train Station Square and 0.8 mi (1.3 km) from Strasbourg Cathedral. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna and a terrace. The comfortable beds and helpful staff get great marks from fellow travellers. The property is only a short walk to public transportation: Gare de Centrale Tram Station is steps away and Faubourg National Tram Station is 3 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 20 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Parking is available nearby and costs EUR 20 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg

Frequently asked questions

Does Hotel Arok offer free cancellation for a full refund?
Yes, Hotel Arok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Arok?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Arok?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Arok?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Arok?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Arok and nearby?
Hotel Arok has a sauna and a fitness centre.
What's the area around Hotel Arok like?
Hotel Arok is in the heart of Strasbourg, a short 2-minute walk from Gare de Centrale Tram Station and 7 minutes' walk from Vauban Dam.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Masami, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

NAKAJIMA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We only stayed one night, but we were able to maximize our stay thanks to its location! We were able to easily walk to all the attractions like Notre Dame and Petite France while also being right across the street from the train station. Beds were comfortable, rooms were smartly updated and staff was super helpful. Not to mention, my husband LOVED their coffee machine. Great stay!
Verified Orbitz guest review

10/10 Exceptional

Highly recommend
Verified Expedia guest review

10/10 Exceptional

Will definitely stay here again
We really enjoyed our room. There was plenty of space to move around and store our luggage. The beds and pillows are very comfortable. The staff were friendly and helpful, they made a recommendation and a reservation for us at a nearby restaurant that was reasonably priced with great food. They are across the street from the train station, and a relatively short walk to old town.
Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Esra, 3-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

C'était juste excellent. Excellent emplacement. Propre, bien rangé. Service excellent
raheli, 4-night trip
Verified Hotels.com guest review