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1 room, 2 adults

HOTEL AROK, Strasbourg

3-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000, France

3-star hotel with bar/lounge, near Covered Bridge
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 162 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Arok is across a plaza from the train station. It was easy to walk there. The room had a…Sep 14, 2019
  • Had my doubts on arrival because the reception decor is very “different”. But after…Sep 13, 2019

HOTEL AROK, Strasbourg

from $87
  • Standard Double Room
  • Superior Twin Room
  • Luxury Double Room
  • Luxury Twin Room
  • Superior Double Room

What’s around HOTEL AROK, Strasbourg

Landmarks

  • Heart of Strasbourg
  • Covered Bridge - 8 min walk
  • Strasbourg Cathedral - 15 min walk
  • Rohan Palace - 17 min walk
  • L'Oeuvre Notre Dame Museum - 17 min walk
  • Alsatian Museum - 17 min walk
  • Tomi Ungerer Museum - 19 min walk
  • European Parliament - 41 min walk

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 13 min drive
  • Strasbourg (XER-Boulevard de Metz Bus Stop) - 2 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 41 min drive
  • Strasbourg Station - 2 min walk
  • Schiltigheim Bischheim Station - 6 min drive
  • Strasbourg Roethig Station - 6 min drive
  • Gare Centrale Tram Station - 2 min walk
  • Faubourg National Tram Station - 3 min walk
  • Alt Winmarik Tram Station - 4 min walk

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

HOTEL AROK, Strasbourg’s small print

Also known as

  • HOTEL AROK Strasbourg
  • HOTEL AROK Strasbourg
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  • HOTEL AROK Strasbourg
  • AROK Strasbourg
  • AROK
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  • Strasbourg HOTEL AROK Hotel
  • HOTEL AROK Strasbourg
  • AROK Strasbourg
  • Hotel HOTEL AROK Strasbourg
  • Strasbourg HOTEL AROK Hotel
  • Hotel HOTEL AROK
  • AROK
  • HOTEL AROK Hotel
  • HOTEL AROK Strasbourg
  • HOTEL AROK Hotel Strasbourg

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs EUR 20 per day

Pets are allowed for an extra charge of EUR 18 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 349 reviews

Exceptional 10.0
Highly recommended
Hotel location is good, just across from the train station. Breakfast is good, hotel is quiet, service and friendliness of staff excellent.
Dula, us2 night trip
Very Good 8.0
Very good location. Nice room. Perfect for a weekend trip.
us1 night trip
Exceptional 10.0
Fantastic decore! Excellent value & service.
Great hotel!! I love the decore, very chic. The staff was amazing. Chloe gave us great dining suggestions and even did some research for places to go during the Festival des Arts de la Rue and provided a packet of information with a lovely personal note. Breakfast was excellent. I loved that they had rillettes, such a delicacy. This hotel just made our stay in Strasbourg even more fantastic. Two thumbs up!
David, us2 night trip with friends
Exceptional 10.0
Very good!
We had a very good 4-night stay in at the Arok Hotel. Extremely conveniently located near the train station, the hotel feels very modern and the room was very clean and very comfortable. The staff was friendly, I had emailed before my stay and the emails were responded to very quickly and very kindly. My friend asked to leave her suitcase for a few days before our check in (she was passing through Strasbourg on the way to a meeting) and the hotel was VERY accommodating. The breakfast was ok, it was quite basic (yogurt, usually fruit, eggs, bacon, usually crepes, baguettes, jam, butter, honey, and some meh pastries, coffee, tea, juice, meats and cheeses). Mostly the breakfast tended to be very crowded, it seemed difficult to keep everything stocked and fresh. Otherwise, we had a very nice stay and would stay again!
us4 night trip with friends
Fair 4.0
BEWARE! Looks good in photos, bad experience!
Hotel Arok was very disappointing. It’s clear that they care more about how it looks in photos than the actual functionality or customer experience. Room: AC didn’t work. Felt like we were sleeping in a sauna and had to change rooms the next night. Brutal. Bathroom: THERE ARENT ANY BATHROOM FANS!! And to make matters worse, no doors either! So the entire bathroom was soaked- I’m talking walls, countertops, everywhere. And because of the lack of AC, the condensation remained for hours. Woof. This happened in both rooms. Service: I asked the hotel manager to contact me so i could provide this feedback directly instead of posting here. He pretended to be busy (I heard him speaking to the staff on the phone) and never contacted me. Marcel, I am still waiting. Housekeeping: I was angry that they entered my room after I had put the DO NOT DISTURB sign on the room. And then they took the key that had been inserted to keep AC running in hopes it would cool the room. When I asked the front desk, they denied it and said there was no sign. I know for a fact there was because they put it back on the TV, where I would never hang it. Do yourself a favor and book the Ibis or another hotel nearby. This place should be taken over by new management who know how to run a hotel and provide hospitality.
usFamily trip

HOTEL AROK, Strasbourg

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