Del Castillo Plaza Hotel Pucallpa

3.5 star property
Art Deco Callería hotel with restaurant, connected to a shopping center

Choose dates to view prices

Del Castillo Plaza Hotel Pucallpa

Photo gallery for Del Castillo Plaza Hotel Pucallpa

Front of property - evening/night
Exterior
Comfort Triple Room, Mixed Dorm, Concierge Service | Premium bedding, pillowtop beds, minibar, in-room safe
Free daily continental breakfast
Lobby lounge

Overview of Del Castillo Plaza Hotel Pucallpa

8.4 out of 10 Very Good
8.4/10 Very Good

Property highlights

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is $56
Price available on 10/24/2023
Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Junior Suite, 1 Queen Bed, Concierge Service, Park View

  • 431 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Comfort Triple Room, Mixed Dorm, Concierge Service

  • 700 sq ft
  • Sleeps 3
  • 3 Double Beds

Panoramic Room, 1 Queen Bed, Balcony, Park View

  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Executive Single Room, 1 Double Bed, Concierge Service, City View

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Business Double Room, 2 Double Beds, Concierge Service, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

About this area

What's nearby

  • On the boardwalk

Getting around

  • Pucallpa (PCL-Capitan Rolden) - 28 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • El Portal Chiken - 1 min walk
  • El fogoncito - 1 min walk
  • El Braserito - 3 min walk
  • Chifa Tokio - 6 min walk
  • Parrilladas David - 4 min walk

About this property

Del Castillo Plaza Hotel Pucallpa

Located just 3.5 mi (5.6 km) from the airport, Del Castillo Plaza Hotel Pucallpa offers a free shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Spa services

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Accessible bathtub
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • First-run movies
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Service fee: 10 percent

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Castillo Plaza Hotel Pucallpa
Castillo Plaza Hotel
Castillo Plaza Pucallpa
Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería

Frequently asked questions

Does Del Castillo Plaza Hotel Pucallpa offer free cancellation for a full refund?
Yes, Del Castillo Plaza Hotel Pucallpa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Del Castillo Plaza Hotel Pucallpa?
As of Sep 25, 2023, prices found for a 1-night stay for 2 adults at Del Castillo Plaza Hotel Pucallpa on Oct 24, 2023 start from $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Del Castillo Plaza Hotel Pucallpa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Del Castillo Plaza Hotel Pucallpa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Del Castillo Plaza Hotel Pucallpa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Del Castillo Plaza Hotel Pucallpa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Del Castillo Plaza Hotel Pucallpa?
You can check in starting at 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Del Castillo Plaza Hotel Pucallpa and nearby?
Del Castillo Plaza Hotel Pucallpa has spa services and a garden.
Are there restaurants at or near Del Castillo Plaza Hotel Pucallpa?
Yes, there's an onsite restaurant.
What's the area around Del Castillo Plaza Hotel Pucallpa like?
Del Castillo Plaza Hotel Pucallpa is located on the boardwalk, a short 5-minute walk from Museo Agustin Rivas and 8 minutes' walk from Plaza del Reloj.

Reviews

8.4

Very Good

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kathleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay
Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Gregg, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Andreu Renato, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fhady, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel recomendado
Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Marita, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Falta de ascensor, me perjudicó.
Rodrigo, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

La limpieza
1-night trip
Verified Expedia guest review

8/10 Very Good

Se ajusta al precio la calidad del servicio
Bien
KATHERINE, 5-night romance trip
Verified Hotels.com guest review