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Casa Del Reloj

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Overview of Casa Del Reloj

Casa Del Reloj

2.5 star property
El Poblado hotel in entertainment district

10.0/10 Exceptional

9 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking
  • Air conditioning
Carrera 35 # 7-2, El Poblado, Medellín, Antioquia, 050021

Room options

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 7 min drive
  • Santafé Mall - 12 min drive
  • Botero Plaza - 22 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 38 min drive
  • Poblado Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • El Social - 3 min walk
  • Como pezen el agua - 3 min walk
  • Bogotá Beer Company - 3 min walk
  • Toscano - 3 min walk
  • Verdeo - 3 min walk

About this property

Casa Del Reloj

Located near a train station, Casa Del Reloj is a great choice for a stay in Medellín.


English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms


  • Check-in time from 4 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an access code
  • For more details, please contact the property using the information on the booking confirmation
  • This property charges general deposits per stay that vary by accommodation type, collected at the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • On-site self-parking (USD 12 per night)
  • On-site parking is limited


  • Airport shuttle on request (available 24 hours a day)*


  • Area shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Baby monitor
  • Baby bath
  • Changing table

Working away

  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk


  • Roll-in shower (selected rooms)
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance


  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Blender
  • High chair
  • Paper towels


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Cleaning fee: USD 50 per accommodation, per stay (varies based on unit and length of stay)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Self-parking costs USD 12 per night
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Casa Del Reloj Hotel
Casa Del Reloj Medellín
Casa Del Reloj Hotel Medellín

Frequently asked questions

Does Casa Del Reloj offer free cancellation for a full refund?
Yes, Casa Del Reloj does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Del Reloj?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casa Del Reloj?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Del Reloj?
Yes. Self-parking costs USD 12 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Casa Del Reloj?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Casa Del Reloj?
You can check in from 4 PM - anytime. Check-out time is noon.
Are there restaurants at or near Casa Del Reloj?
Yes. Nearby restaurants include Burdo (3-min walk), Melate chocolate (3-min walk) and Parque La 37 (3-min walk).
Does Casa Del Reloj have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker and a toaster.
What's the area around Casa Del Reloj like?
Casa Del Reloj is a short 5-minute walk from Lleras Park and 10 minutes' walk from Poblado Park.







Staff & service




Property conditions & facilities




10/10 Exceptional

Oren, 4-night family trip
Verified guest review

10/10 Exceptional

Glenn, 1-night trip
Verified guest review

10/10 Exceptional

Great location and great apartment. We will definitely be back!!
HEATHER, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

Michael, 9-night business trip
Verified guest review

10/10 Exceptional

One of the best stays I have had in Medellin. Ivan and stuff were super accommodating, very friendly, and always available to address all requests. Location is great -- very close to everything, but off to the side from noise and activities. Restaurants/shops are less than a block away. The space was great and very unique.
Stanislav, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This property was unique in every way from the castle look on the outside of the building to the indoor jacuzzi. Will never stay anywhere else as long as I visit Medellin. Staff was very friendly accommodated all of our needs & they spoke English witch was a plus . Thanks for having us & we’ll definitely be back soon
5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Just want to say thank you to the staff at Casa del Reloj. Great location in Medellien. Close to night life, shops, restaurants. Apartment was very spacious and it felt like a home away from home. Dates of travel May 1st-May 9th 2021. Anyone traveling here definitely look this place up. I will definitely be staying here again. Thanks again for a wonderful stay.
8-night trip
Verified Expedia guest review

10/10 Exceptional

This place is amazing. I dont think there is another property in the area like this. Doesnt feel like a hotel or condo. More like your own little castle. Location is great, close to the night life, but not too close. It is in the perfect location for anything you need. The rooftop jacuzzi was amazing. Eleana and Ivan were great at helping out with any minor issues we had. I would recommend this place for everyone and I will be coming back.
4-night trip with friends
Verified Travelocity guest review