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All properties in Guanajuato, Guanajuato, Guanajuato, Mexico
1 room, 2 adults

Balcón del Cielo, Guanajuato

3-star3 stars
CARRETERA PANORAMICA PIPILA S/N, Colonia Centro, Guanajuato, GTO, 36000, Mexico

3-star hotel within walking distance of Juarez Theater
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
  • We LOVED Balcon del Cielo. There were many things that made our stay unique and the…Mar 10, 2019
  • First off I want to say I will definitely stay here again. The staff was super friendly…Feb 18, 2019
10See all 10 Hotels.com reviews
From 161 reviews

TripAdvisor Traveller Rating

Balcón del Cielo, Guanajuato

from $65
  • Room, 2 Double Beds, Terrace
  • Room, Balcony
  • Room, 2 Double Beds, City View
  • Basic Room, 1 Double Bed, Non Smoking

What’s around Balcón del Cielo, Guanajuato

Landmarks

  • In Zona Centro
  • Juarez Theater - 8 min walk
  • Union Garden - 8 min walk
  • Alley of the Kiss - 5 min walk
  • University of Guanajuato - 11 min walk
  • Mummies Museum - 29 min walk
  • Pipila Monument - 1 min walk
  • Don Quijote Iconographic Museum - 6 min walk

Getting around

  • Leon, Guanajuato (BJX-Del Bajio) - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair accessible

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Balcón del Cielo, Guanajuato’s small print

Policies

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Balcón Cielo Hotel GUANAJUATO
  • Balcón Cielo Hotel
  • Balcón Cielo GUANAJUATO

Optional extras

Self parking costs MXN 90 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 10 reviews

Fair 4.0
Amazing view. You can see the whole Guanajuato city and thanks to the funicular, easy access from the centro. However, we were very upset with the poor service. First, we wanted to ask the easiest way to the hotel from the autobus terminal but they didn’t answer the phone. And when we arrived, there was no elevator so if you’re traveling with heavy luggage, I strongly discourage you staying here. Also, we reserved a double room with balcony view (the main reason for staying at this hotel) but they gave us a double room with no terrace. When we said there must’ve been a mistake, they said only single rooms have balconies. So we showed our reservation, then they suddenly said it’s possible from our second night without any apologies. We were very frustrated and after few minutes they eventually showed us a double room with balcony. Apparently they lied to us several times which is unacceptable. Also, we told the front desk ‘do not disturb’ but they kept coming into our room to clean the bathroom. Lastly, room number 1 is right next to the funicular, so it’s very noisy. 호텔이라기보단 모텔 수준입니다. 호텔에 있을 거라고 기대하시는 거 거의 없다고 보시면 돼요. 뷰가 좋다고 그래서 일부러 조금 더 비싼 발코니 방으로 예약했는데 체크인시 직원이 발코니 있는 방은 싱글룸밖에 없다고 거짓말을 하더라구요. 호텔스닷컴 예약 찾아서 보여주니까 마지못해 발코니 있는 더블룸으로 바꿔주면서 아무런 해명도 사과도 없어 직원들의 태도가 너무 불쾌했습니다. 특히 남자 직원이 인상은 좋으나 눈치도 없고 엄청 비매너였습니다. 뭐라고 하면 못 알아듣는 척하고 서비스가 굉장히 별로였습니다. 그리고 저희가 제공받은 더블룸은 로비와 푸니쿨라 바로 옆방인데 방음이 안 돼서 너무 시끄웠고 샤워기 물도 너무 퍼져서 사용하기 불편했습니다. 경치는 삐삘라 언덕에서 보는 거랑 비슷하니 센트로에 숙소 잡으시는 걸 추천합니다.
EUNSOOK, mxFamily trip

Balcón del Cielo, Guanajuato

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