6/10 Good
8 January 2023
First room was nice. Great amenities room looked nice. Honestly could use a new paint job but I’m not here judging that. Unfortunately we had a jungle gym and wildebeests above us. We did just walk to see what the issue was. We did not knock but a very large pile of wet towels in the hallway along with candy wrappers and a loud tv. We came to the hotel after a long morning of volleyball tournament to nap… that didn’t happen.. we left because it was so annoying we went and bought a noise machine to see if that would help. NOPE, I understand quiet time is 11 but not everyone using a hotel parties it up. We went and talked to the hotel. The staff on were great! But it wasn’t a shock and they knew exactly who we were talking about. come to find out it’s 5 children, at least explains to the constant pounding. She did say because I booked through a third party nothing could be done. She did look and see if we could move rooms which we needed up doing as well. Nothing like switching rooms at 9 o’clock at night. We’re you have to pack all your stuff and move, but we needed sleep. More volleyball early today.
Emily
Emily, 1-night family trip
Verified Hotels.com guest review