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Hotel Balmoral

Photo gallery for Hotel Balmoral

Front of property
Coffee shop
Coffee shop
Lobby sitting area

Overview of Hotel Balmoral

Hotel Balmoral

2.5-star property
No-frills Bucaramanga hotel with bar/lounge

6.6/10 Good

8 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Laundry facilities
Carrera 21 # 34- 75, Bucaramanga, 680011

Room options

About this area

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 67 min drive


  • Toro Mc Coy - 6 min walk
  • Venetto - 11 min walk
  • La Carreta - 12 min walk
  • Habemus - 12 min walk
  • Pizzeria Caracol - 13 min walk

About this property

Hotel Balmoral

When visiting Bucaramanga, Hotel Balmoral is a great choice to consider. You'll have free perks such as WiFi and self-parking. A bar/lounge and a terrace are other highlights.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • Pets stay for free


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Built in 2000
  • Terrace


  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Balmoral Hotel
Ayenda 1505 Balmoral
Hotel Balmoral Bucaramanga
Hotel Balmoral Hotel Bucaramanga

Frequently asked questions

Does Hotel Balmoral offer free cancellation for a full refund?
Yes, Hotel Balmoral does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Balmoral?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Balmoral?
Yes, pets stay free.
Is parking offered on site at Hotel Balmoral?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Balmoral?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Are there restaurants at or near Hotel Balmoral?
Yes. Nearby restaurants include Toro Mc Coy (6-min walk), Venetto (11-min walk) and La Carreta (12-min walk).
What's the area around Hotel Balmoral like?
Hotel Balmoral is a short 11-minute walk from Canaveral Mall and 13 minutes' walk from Bucaramanga City Hall.







Staff & service




Property conditions & facilities




2/10 Poor

Do not stay here. The front desk kept asking me about how much paid for my room, probably to decide where to place me irrespective what it said on my booking. I was put in a room in ground floor with no shower heads. The whole night there was noise next my room coming from within the hotel. Ans then 5 AM someone at the reception started playing loud music on their phone. I barely got any sleep the whole night.
Kunal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

16-night trip
Verified Expedia guest review

8/10 Very good

Un hotel económico, aseado, sencillo y cerca al centro.
Guillermo, 1-night trip
Verified guest review

2/10 Poor

No respetaron la reserva,querian entregarnos una habitacion inferior a la reservada, por lo tanto no pudimos hospedarnos en este hotel y hasta el momento no nos han reintegrado el dinero de la reservacion.
Edwin, 2-night trip
Verified guest review

8/10 Very good

Omar, 1-night trip
Verified guest review

6/10 Good

Hotel bastante básico, requiere muchas mejoras
Esneda, 1-night business trip
Verified guest review

8/10 Very good

Muy bueno
Muy buen servicio.
Edgar, 2-night romance trip
Verified guest review

8/10 Very good

Marcelino, 1-night business trip
Verified guest review