Guests
All properties in St Austell, England, United Kingdom

Porth Avallen Hotel

3.5-star hotel with restaurant, near Eden Project

  • Free WiFi in lobby and free parking

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  • Suite - Guest Room
  • Suite - Guest Room
  • In-Room Dining
  • Beach/Ocean View
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1 / 42Suite - Guest Room
Sea Road, St Austell, PL25 3SG, England, United Kingdom
7.8.Good.
  • The view from the dining room alone was worth most of the price of the room. The staff…

    Aug 29, 2019

  • So disappointed with our stay! The hotel is old and sad. We stayed in a ‘deluxe’ room for…

    Oct 22, 2021

See all 32 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Walkable
Safe
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Business center
  • Airport shuttle

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Charlestown Beach - 5 min walk
  • Charlestown Shipwreck and Heritage Centre - 9 min walk
  • Charlestown Harbour - 10 min walk
  • Crinnis Beach - 12 min walk
  • Duporth Beach - 13 min walk
  • Shorthorn Beach - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Deluxe Double Room
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Deluxe Twin Room
  • Suite
  • Superior Twin Room, Sea View
  • Standard Quadruple Room
  • Family Room

What’s around

Landmarks

  • Charlestown Beach - 5 min walk
  • Charlestown Shipwreck and Heritage Centre - 9 min walk
  • Charlestown Harbour - 10 min walk
  • Crinnis Beach - 12 min walk
  • Duporth Beach - 13 min walk
  • Shorthorn Beach - 21 min walk
  • Pinetum Park and Pine Lodge Gardens - 23 min walk
  • Porthpean Beach - 26 min walk
  • Cornwall Football Golf - 33 min walk
  • Cornwall Area of Outstanding Natural Beauty - 36 min walk
  • Eden Project - 3.1 mi / 5 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 29 min drive
  • St Austell (USX-St Austell Train Station) - 5 min drive
  • St Austell Station - 5 min drive
  • Par Station - 7 min drive
  • Airport shuttle (surcharge)
map
See on map
Sea Road, St Austell, PL25 3SG, England, United Kingdom

At a glance

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English

In the room

Freshen up

  • Private bathroom
  • Shower/tub combination

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Porth Avallen Hotel St Austell
  • Porth Avallen St Austell
  • Porth Avallen
  • Porth Avallen Hotel Hotel
  • Porth Avallen Hotel St Austell
  • Porth Avallen Hotel Hotel St Austell

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Harbourside (9-min walk), Edies Kitchen (10-min walk), and Eastern Paradise (10-min walk).
  • Yes, an airport shuttle is available.
  • Porth Avallen Hotel has a garden.
7.8.Good.
  • 8.0.Very Good

    A stay of two parts.

    This hotel has a fabulous location and is run by friendly and helpful staff. The quality of their evening menu was very good, as too was the choice of wine. Located at the rear of the building, on the ground floor, our standard room was a little tired and could definitely do with a bit of TLC. This would make up for the view of the car park. Whilst the en-suite was a reasonable size the window frame had mould, as too did some of the grouting and there was also some dirt round the door frame. Where previous fixings had been removed, raw plugs were left exposed. The shower whilst lovely and hot was weak. We enjoyed our stay and hope that these comments are taken as constructive.

    Emily, 4 night trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our room was at the front of the building & gave us wonderful views of the bay

    Stephen, 4 night romance trip, Sep 6, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Do not stay at this hotel

    The Hotel is old and tired. Lovely view from the main communal areas. Our room was extremely basic with worn furniture stuffed and old. The bedside light was plastic. The bathroom was filthy (see pictures attached) on arrival we asked to change rooms as we’re staying two nights this could not be accommodated. We asked for the room to be cleaned whilst we were out which did not take placebo either night stay. The young breakfast serving staff were polite and friendly.

    Diane, 2 night trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous location with great seafront views and easy walking access to Carlyon Bay beach and Charlestown. Very good food.

    William, 2 night trip with friends, Aug 26, 2021

    Verified Expedia guest review

  • 6.0.Good

    Facilities Need Updating

    The hotel has a modern, cosy bar area and a dated restaurant on the ground floor. Breakfast is great, the food is well cooked and the service excellent. We only ate in the restaurant once and our meal was delicious, but the atmosphere was flat, with mainly older diners. The hotel's in a good location with fabulous views and Charlestown and Carlyon Bay within a 10-minute walk via the coastal paths. Sadly, the hotel was let down by the facilities. The cleanliness throughout wasn't great and our room had stains on the carpet. The biggest issue was our en-suite. The lack of hot water was resolved, but the issue we had with the toilet which we reported the morning after our arrival was not fixed. When it finally gave up completely, we had no option but to cut our stay short. Had the management acted to fix the toilet immediately then our rating for the hotel may have been higher.

    Gayle, 7 night trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic place to stay

    Fantastic place to stay the fsmily room wqs perfect for us the location was great we stayed for 2 nights en toute to south Cornwall and we definitely look to stay again the stsff were really friendly and helpful even when we didnt check in ubtil very late the first night notging was any trouble!

    John, 2 night family trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    There was no air-conditioning or fan in the room. Too much noise from the generator after switching the bathroom lights off. The bathroom towels stunk, not sure if they were even washed. The service received on the first day for breakfast was poor, waited endlessly to be served. Coffee mugs extremely dirty. It's fair to say I won't be visiting this hotel again, not worth the price I paid.

    2 night romance trip, Jul 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing views from, the front of the property, as well as from the bar and the dining room. Great footpath nearby and lots of things of interest. The food is superb.

    2 night trip, Jul 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very enjoyable few days. Nice food and friendly staff

    Robert, 3 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    A traditional up market seaside hotel

    A traditional old up-market seaside hotel with pleasant public rooms, very limited wifi (reception or, if you are lucky, the dining room) and a GOOD restaurant. Rooms were well fitted out albeit with antiquated plumbing behind the refurbished bathrooms. Our bed was harder or firmer than we are used to and lacked a headboard, but the room had good views out over the sea. Our room was not as advertised on 2 hotel booking websites, but the receptionist (owner?) assured me, quite firmly, that "they" (the hotel) had never ever had the 32" TV or satellite service, and they had never advertised the rooms as having baths (there was a mixer shower with pretty poor pressure). So, the websites must have got the descriptions wrong. The car park is large but mainly sloping, uneven gravel. The views from the terrace and bar, and some bedrooms, are glorious. A new dining platform has been built to the front looking out over the sea (across the access road) but was not in use. Overall we felt this hotel was priced for the online adverts, and the lack of wi-fi, basic TV channels and low water pressure suggested that there was a surface gloss on an old property that will not stand the test of time. Staff were generally young, enthusiastic & courteous. Bar service (by the owner?) was hectic & slow and delivered in T shirt and shorts well into the evening; the guests made an effort to dress up, but the owner(s) didn't; they seemed to be working hard but tired. As was the hotel itself.

    PETER, 2 night trip, Jun 26, 2021

    Verified Hotels.com guest review

See all 32 reviews