W Kuala Lumpur

Photo gallery for W Kuala Lumpur

Primary image
Outdoor pool, open 6:30 AM to 8 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:30 AM to 8 PM, free cabanas, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of W Kuala Lumpur

W Kuala Lumpur

5.0 star property
Luxury hotel with 2 restaurants, near Petronas Twin Towers

9.0/10 Superb

191 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is $204
Price available on 8/27/2022
Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 4 min walk
  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 7 min walk
  • Pavilion Kuala Lumpur - 20 min walk
  • Berjaya Times Square - 30 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 18 min drive
  • University of Malaya - 20 min drive
  • Cheras Leisure Mall - 24 min drive
  • Batu Caves - 25 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 57 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 26 min walk
  • Kuala Lumpur Masjid Jamek Station - 28 min walk
  • KLCC Station - 7 min walk
  • Kampang Baru Station - 9 min walk
  • Bukit Nanas Station - 11 min walk

About this property

W Kuala Lumpur

W Kuala Lumpur puts you within a 10-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Flock, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: KLCC Station is 7 minutes and Kampang Baru Station is 9 minutes.

Languages

Chinese (Mandarin), English, German, Hindi, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Fitness classes

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10979 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Hindi
  • Malay
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 43-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

AWAY Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Flock - This restaurant serves breakfast, lunch, and dinner.
Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
WET Deck - This bar is located by the pool. Open daily.
WOOBAR - Onsite cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of MYR 100 for adults and MYR 50 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 200.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

2/10 Poor

Aravind, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chia Chia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eugene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed for two weeks on a business trip. Staff were very helpful and quickly resolved any problems I had.
Parthena, 13-night business trip
Verified Expedia guest review

10/10 Exceptional

My second time in W and always a blast . Staff were friendly & food was delicious Pool was great with the tower view
Amilia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raina Azene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
It was worthwhile I enjoyed my stay
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Amazing pool with Twin Tower view
It was amazing stay with aliitle bit of hicupps with the air conditioning. Nevertheless, noticed that the corridor air conditioning has been switched off during our stay. Not too sure if this is the default due to the low occupancy rate during pandemic time.
1-night trip with friends
Verified Hotels.com guest review