Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Canela, South Region, Brazil
1 room, 2 adults

Hotel Alto da Serra

3-star3 stars
Rua Borges de Medeiros, 999, Canela, RS, 95670-000, Brazil

City-center hotel in Canela
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Brazil may have travel restrictions in place due to COVID-19. Find out more

Hotel Alto da Serra

from $30
  • Chalet
  • Standard Apartment
  • Luxury Apartment
  • Standard Apartment

What’s around Hotel Alto da Serra

Landmarks

  • Heart of Canela
  • Cathedral of Our Lady of Lourdes - 5 min walk
  • Joao Correa Square - 8 min walk
  • Teatro Municipal de Canela - 9 min walk
  • Stone House Theater - 10 min walk
  • Canela Automobile Museum - 20 min walk
  • Steam World - 36 min walk
  • Canela Fashion Museum - 38 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 104 min drive

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Brazil may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Room service
  • Microwave in a common area
  • Refrigerator in a common area
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1995
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
Languages Spoken
  • Portuguese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 26-inch LCD TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Alto da Serra’s small print

Also known as

  • Hotel Alto da Serra Canela
  • Alto da Serra Canela
  • Hotel Alto da Serra Hotel
  • Hotel Alto da Serra Canela
  • Hotel Alto da Serra Hotel Canela

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Alto da Serra

  • What are the cleanliness and hygiene measures currently in place at Hotel Alto da Serra?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Alto da Serra?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Alto da Serra?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Alto da Serra?
    You can check in from 2 PM to 2 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Alto da Serra?
    Yes. Nearby restaurants include Empório Canela (5-min walk), Ristorante Dile Valduga (5-min walk), and Toca da Bruxa (6-min walk).

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Recent reviews

Very Good 8.2 From 34 reviews

Very Good 8.0
BOA
INSTALAÇÕES RAZOÁVELMENTE BOAS MAS COM POUCAS ÁREAS DE CONVIVÊNCIA
br3 night trip
Very Good 8.0
Indico
Hotel em ótima localização, limpeza excelente, colaboradores muito educados!! Com certeza recomendaria!!
Rafael, br3 night family trip
Good 6.0
Razoável
Luciano, br2 night family trip
Very Good 8.0
Adoramos o atendimento e a localização. Fica apenas duas quadras das atrações principais. As cabanas são muito boas e tem onde estacionar o carro. Recomendamos.
br2 night romance trip
Exceptional 10.0
VIAGEM MARAVILHOSA
MARCIA APARECIDA, br5 night family trip
Exceptional 10.0
Ótimo custo benefício. Localização ótima e igual ao site. Nada diferente muito bom!
br5 night family trip
Very Good 8.0
Gostei muito da localização, do conforto, do chuveiro quente, da água quente na pia. O funcionário da tarde é muito atencioso e gentil. Só achei que poderiam melhorar mais o café da manhã.
Giane, br3 night family trip
Exceptional 10.0
Muito bom
Ótimo
UBIRATAN, br2 night family trip
Exceptional 10.0
Excelente atendimento
Hotel super limpo, chale confortavel eo atendimento extremamente cordial. Ótima localização. Recomendo!
Juliana, br4 night family trip
Very Good 8.0
Gostei muito de Canela e quanto a hospedagem tem alguns pontos a serem melhorados, como um mal cheiro vindo de banheiro e café da manhã que precisa melhorar a variedade. Quanto ao atendimento dos funcionários foi excelente, principalmente a simpatia do recepcionista Jonas muito boa gente.
Luciano, br6 night romance trip

Hotel Alto da Serra

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