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Kokuya

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Exterior
1 bedroom, in-room safe
1 bedroom, in-room safe
1 bedroom, in-room safe
Standard Room | 1 bedroom, in-room safe

Overview of Kokuya

Kokuya

3.5 star property
3.5-star Shibukawa ryokan with 2 restaurants

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Separate bedrooms
Map
52 Ikahomachi Ikaho, Shibukawa, Gumma, 377-0102

Room options

About this area

Getting around

  • Takasaki Station - 27 min drive
  • Jomokogen Station - 41 min drive
  • Maebashi (QEB) - 41 min drive

Restaurants

  • Kurofune Ya - 3 min walk
  • Sara's terrace - 3 min walk
  • Saro Sen - 3 min walk
  • Kokoya - 3 min walk
  • Shogetsudo - 4 min walk

About this property

Kokuya

Kokuya is a great choice for a stay in Shibukawa. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 8:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3 PM - 9 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 5 PM to receive dinner.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) are not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop
  • Water dispenser

What to do

  • Karaoke

Services

  • Front desk (limited hours)

Facilities

  • Spa services

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Phone

Food and drink

  • Fridge

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 1:00 AM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards.</p>

Also known as

KOKUYA Ryokan
KOKUYA Shibukawa
KOKUYA Ryokan Shibukawa

Frequently asked questions

Does Kokuya offer free cancellation for a full refund?
Yes, Kokuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kokuya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kokuya?
Sorry, pets aren't allowed.
Is parking offered on site at Kokuya?
Yes, there's free self parking.
What are the check-in and check-out times at Kokuya?
You can check in from 3 PM - 8:30 PM. Check-out time is 10 AM.
What is there to do at Kokuya and nearby?
Kokuya has spa services.
Are there restaurants at or near Kokuya?
Yes, there are 2 on-site restaurants. Nearby restaurants include Kokoya (3-min walk), Shogetsudo (4-min walk) and Gomen (5-min walk).
What's the area around Kokuya like?
Kokuya is a short 15-minute walk from Ikaho Onsen and 7 minutes' walk from TokuTomi Roka Memorial Museum of Literature.

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