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WE Hotel Toya

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Property entrance
Double Room, 1 King Bed, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe
Twin Room, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe
Double Room, 1 King Bed, Lake View | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of WE Hotel Toya

WE Hotel Toya

3.0 star property
Lakefront hotel with 2 bars/lounges, near Lake Toya

8.6/10 Fabulous

91 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802

Room options

About this area

Getting around

  • Toya Station - 23 min drive
  • Niseko Station - 35 min drive
  • Kutchan Station - 46 min drive

Restaurants

  • Café cohum - 4 min walk
  • Yucana - 10 min walk
  • Ramuyato - 14 min walk
  • Rose - 7 min drive
  • Lake Hill Farm - 9 min drive

About this property

WE Hotel Toya

WE Hotel Toya offers a fantastic location, putting you a short five-minute walk from Lake Toya. Guests indulge in massages, then grab a bite to eat at the restaurant. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning
  • 2 bars/lounges
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Lift
  • Wheelchair-accessible

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 29-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private hot tub

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Renovations and closures

The property is closed in February.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
Guests traveling with a service animal must contact the property prior to arrival.
Property registration number 北海道胆保生第438号指令

Also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is WE Hotel Toya currently open?
The property is closed in February.
How much does it cost to stay at WE Hotel Toya?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at WE Hotel Toya on 10 Feb 2023 start from $321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does WE Hotel Toya offer free cancellation for a full refund?
Yes, WE Hotel Toya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WE Hotel Toya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at WE Hotel Toya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at WE Hotel Toya?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at WE Hotel Toya?
You can check in from 3 PM - midnight. Check-out time is 10:00 AM.
What is there to do at WE Hotel Toya and nearby?
Have fun with nearby winter activities such as skiing. WE Hotel Toya also has 2 bars.
Are there restaurants at or near WE Hotel Toya?
Yes, there's an on-site restaurant. Nearby restaurants include Café cohum (4-min walk), Yucana (10-min walk) and Ramuyato (14-min walk).
Does WE Hotel Toya have rooms with private hot tubs?
Yes, each room has a private hot tub and a deep soaking bath.
What's the area around WE Hotel Toya like?
WE Hotel Toya is a short 4-minute walk from Lake Toya and 16 minutes' walk from Shikotsu-Toya National Park. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

WAN ZHEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Super nice hotel. With a good view
1-night family trip
Verified Hotels.com guest review

4/10 Fair

The deco is great, given it was designed by a famous architect. Other than the deco, there is nothing. Location is terrible as you need the shuttle bus for going to the Toya Onsen Street and Toya Station. You also often have to wait for others who are always late. Food is a disaster. Breakfast is served with cold meat, old bread, overcooked rice and lack of variety. The exact same food repeats every morning. Dinner is so awful that it receives huge complaints on Google Maps reviews. Staff mostly are Chinese and fail to upkeep the services that the deco deserves. What a shame.
N, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Amazing hotel. Nice view . Great service and food
terrence, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Can't wait for the next time
The views were phenomenal and absolutely worth the price. Their staff were so considerate, helpful and went out of their way to make our stay comfortable. A+. We couldn't find the hotel in our rental car's GPS so we just keyed in the telephone number of the convenience store close by.
1-night trip
Verified Hotels.com guest review

8/10 Very good

pleasant stay & relaxing
The hotel only opened for 1 yr, condition very new! We booked a double room with lake view and outdoor bathtub (tht was amazing overlooking the Toya Lake!!! even tho its just hot water not actual spring water, but downstairs provide public bath tht is proper onsen) Not a crowded hotel at all since its not so near to town, which was what made it so relaxing~ but one thing was the shuttle bus is not so frequent.. so when we had nothing to do on the onsen street in town, we had to take taxi which costs us ard 3500 yen to get to the hotel... otherwise we had to wait another 1.5 hr with nothing to do since all shops are closed...tht was very expensive! more shuttle bus or allow pick up service would make the trip so much better n convenient!
breakfast area
view from balcony (view of outdoor bathtub!!)
view from bed just amazing
breakfast with enough choices i think~
Chung Yan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

really nice hotel
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great employees, but only one complaint
The employees were very kind and respectful. The only complain I had was that the employees needs a little more training when providing customer services.
YI-TING, 2-night family trip
Verified Hotels.com guest review