Novotel Medellín El Tesoro

Photo gallery for Novotel Medellín El Tesoro

Primary image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Medellín El Tesoro

UNESCO Sustainable Travel Pledge

Novotel Medellín El Tesoro

4.0 star property
4-star hotel with 1 outdoor pools, connected to a shopping center, near El Tesoro Shopping Park

8.8/10 Fabulous

768 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $103
Price available on 7/10/2022
Map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • 6 meeting rooms
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • El Tesoro Shopping Park - 3 min walk
  • Lleras Park - 28 min walk
  • Santafé Mall - 30 min walk
  • La Strada Mall - 10 min drive
  • Oviedo Shopping Center - 11 min drive
  • Poblado Park - 13 min drive
  • Golden Mile - 13 min drive
  • Chimeneas Park - 19 min drive
  • Plaza Mayor Convention Center - 19 min drive
  • Berrio Park - 26 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 42 min drive
  • Airport shuttle (surcharge)

About this property

Novotel Medellín El Tesoro

Placing you within a 15-minute drive of Lleras Park and Santafé Mall, Novotel Medellín El Tesoro offers an airport shuttle (available on request) for COP 90000.00 per vehicle. Guests can take a dip in the outdoor pool or grab a bite to eat at El Almacen, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a rooftop terrace, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and overall value.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 238 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 1 per room, up to 22 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6:00 AM to 9:00 PM*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • 6 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 39000 for adults and COP 20000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 90000.00 per vehicle (one-way, Maximum occupancy 3)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Pablo, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Uri, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and amazing people
We were a group of 4 couples and we had an amazing stay. The hotel is so beautiful and clean. The staff so nice and welcoming always friendly and professional. We’ll definitely go back to Novotel
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente ubicación prácticamente dentro del CC El Tesoro.
Sandra, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was outstanding stay. Literally on the mall which was a big plus. I highly recommend and will definitely stay there again when I return to Medellin
Rafael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel in Poblado!!
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in great location next to a mall. The view from the rooftop pool and bar/ restaurant is a plus.
Jose de jesus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Laurence, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 2-night trip
Verified Expedia guest review