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Best Western Heritage

4.0 star property
Central hotel with outdoor pool, connected to the convention center, near Kolatoli Beach

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Escape to Best Western Heritage, an upscale hotel near Kolatoli Beach. Enjoy a relaxing stay with breakfast buffet, a rejuvenating spa session or unwind at the outdoor pool. Take advantage of free self parking and bike rentals for easy exploration.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Free bus station shuttle
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Garden
$30 nightly
The total price is $35
Jun 21 - Jun 22
Total with taxes and fees

Why we love this property

Work and play balance
Located in the city center with a business center and meeting rooms, this hotel offers both productivity spaces and relaxation at its full-service spa.
Dining options galore
A restaurant, a cafe, and free buffet breakfast create a world of tasty possibilities at this hotel. Culinary delights await at every turn.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | Living area | 32-inch LCD TV with digital channels, TV, table tennis

Superior Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Sea View

1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Double Room, Sea View

  • Sea view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 King Bed

  • Beach view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

7.4 out of 10
Good
(6 reviews)
  • Hill view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Sea View

A hotel room with a bed, desk, chair, TV, and a large window with curtains.

Premium Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, Hill View

A hotel room with a bed, desk, chair, and a colorful rug.

Premium Double Room, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Outdoor pool
Sayeman Beach Resort
Cox's Bazar
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.0 out of 10, Very Good, 51 reviews
$83 nightly
The price is $96
Jul 10 - Jul 11
Total with taxes and fees
Sayeman Beach Resort
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About the neighborhood

Map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700

What's nearby

  • Cox's Bazar Cultural Center - 2 min drive - 2.6 km
  • Burmese Market - 2 min drive - 1.9 km
  • Laboni Beach - 3 min drive - 3.0 km
  • Sugandha Beach - 3 min drive - 2.3 km
  • Cox's Bazar Beach - 3 min drive - 3.4 km

Getting around

  • Cox's Bazar (CXB) - 19 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Sugar Cafe and Bakery - ‬2 min drive
  • ‪Palongki Restaurant - ‬3 min walk
  • ‪Mezbaan Restaurant - ‬8 min walk
  • ‪Sky Bar, Ocean Paradise Hotel - ‬6 min walk
  • ‪Prasaad Paradise - ‬18 min walk

About this property

Best Western Heritage

  • Located just 2.7 mi (4.3 km) from the airport, Best Western Heritage offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A fitness center and a garden are other highlights.

At a glance

DONE

Hotel size

    • 236 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle available at scheduled times
    • Free bus station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Concerts/live shows
  • Shopping
  • Table tennis
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (roundtrip)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Frequently asked questions

Is there a pool at Best Western Heritage?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Heritage?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Heritage?

Yes, there's free self parking.

Is airport shuttle service offered by Best Western Heritage?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle roundtrip.

What are the check-in and check-out times at Best Western Heritage?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in are available.

What is there to do at Best Western Heritage and nearby?

Best Western Heritage has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Best Western Heritage?

Yes, there's an onsite restaurant.

Does Best Western Heritage have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Best Western Heritage have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Best Western Heritage like?

Best Western Heritage is in the heart of Cox's Bazar, a short 10-minute walk from Kolatoli Beach.

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Reviews

Best Western Heritage Reviews

8.0

Very Good

8.2

Cleanliness

6.0

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel offers a great beach view and is close to the beach, making it a suitable choice for beach-goers. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Excellent service, breakfast and room size, comfortable beds, and well trained staff
2-night trip
Verified

8/10 Very good

Overall service and facilities are excellent, but restroom is quite old .
Mohammad Arif, 3-night trip
Verified

8/10 Very good

Good environment & good service
suvro, 2-night trip
Verified

10/10 Exceptional

Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Motaher, 1-night trip
Verified

10/10 Exceptional

Everything is excellent. But spa is not available there.Thank you.
sumon, 3-night trip
Verified

10/10 Exceptional

Property was reasonably priced, clean and staff were courteous and professional
SYED, 1-night trip
Verified

10/10 Exceptional

Well-maintained place to stay, everyone was friendly and helpful.
Ankan Ghosh, 1-night trip
Verified

10/10 Exceptional

Great staff and good customer service
Oliur, 2-night trip
Verified

10/10 Exceptional

Clean, comfortable, quiet, cool.
Heather, 2-night trip
Verified

4/10 Fair

Staff is excellent, the property needs renovating

The room I was booked in had an ant problem, I can see a trail going to a hole in the wall. The glass for the bathroom seemed kind of dirty. Only had 1 small towel provided when I entered. It was pretty spacious th- oh my goodness. Is that a blood stain on the wall? And on the pillow? The staff is really helpful and friendly though. They let me switch rooms and the second room was a bit better.
2-night trip
Verified

4/10 Fair

The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Mamunur, 3-night trip
Verified

10/10 Exceptional

nice hotel that's a bit away from the beach

I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Jonathan D, 4-night trip
Verified

6/10 Good

The staff was great and the location isn’t bad, if you’re looking for something budget friendly and close to the beach, this is one of the options for you. The hotel itself is pretty old so room cleanliness was lacking, we had bugs all over our room, stains in the bathtub and the floors. The hotel food is pretty bad, I’d recommend eating out as it’s much cheaper and the food is better quality. Overall this place is a 2.5/5 in my opinion.
Ashfaqul, 3-night trip
Verified

10/10 Exceptional

It was nice Good location Breakfast very very busy Crowed with local tourists
Nice reception
sheikh, 1-night trip
Verified

8/10 Very good

Amenities
abdul, 4-night trip
Verified

10/10 Exceptional

Great hotel to stay in coxbazar
Md Kawser, 2-night trip
Verified

6/10 Good

Toilet was dirty, no hand wash given until asking, fridge was closed, ants in the balcony, bed had stains. Food was good Staffs were helpful
Rayat, 3-night trip
Verified

8/10 Very good

Overall not bad
Symon, 4-night trip
Verified

6/10 Good

Should work on the lobby ambience and guestroom washrooms
Eftekharul Alam, 1-night trip
Verified

4/10 Fair

Bfast could be better. Checkout is slow.
Andrew, 1-night trip
Verified

4/10 Fair

The room was dirty. The flash in the washroom didn’t work. The bathtub was stained. The lighting was so poor that it looked like a scene from horror movie.
Dipto, 1-night trip
Verified

2/10 Poor

The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Shawan, 4-night trip
Verified

6/10 Good

I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Onike, 3-night trip
Verified

6/10 Good

Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Ramiz, 1-night trip
Verified

8/10 Very good

Great Hotel

This facility was very nice compared to other options I saw in the area. The Hotel staff was very helpful and accommodating. They let me check in even though they had not yet received the notification from Hotels.com. Breakfasts offered a good variety of options and the staff were very helpful. My only complaint would be the mold that had built up on the ceiling and had just been painted over. I am quite sensitive to mold and after a couple of nights in the room my lungs were feeling the effects. If I were to stay here again I would definitely want to closely inspect the ceiling in the assigned before unpacking. Being in such a humid place, so close to the ocean, this may be unpreventable, but I would certainly try and find a room were the problem was not so pronounced!
Frank, 6-night trip