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CIQ HOTEL at Jalan Trus

Photo gallery for CIQ HOTEL at Jalan Trus

Front of property – evening/night
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of CIQ HOTEL at Jalan Trus

CIQ HOTEL at Jalan Trus

3.0 star property
City centre hotel, steps from Johor Bahru City Square

7.4/10 Good

67 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Map
86 jalan trus, Johor Bahru, johor, 80000

Room options

About this area

What's nearby

  • In Central District
  • Johor Bahru City Square - 2 min walk
  • Komtar JBCC - 3 min drive
  • KSL City Mall - 10 min drive
  • Singapore Zoo - 31 min drive
  • Paradigm Mall Johor Bahru - 17 min drive
  • AEON Tebrau City - 20 min drive
  • Sutera Mall - 19 min drive
  • Austin Heights Water & Adventure Park - 25 min drive
  • Clementi Mall - 37 min drive
  • LEGOLAND® Malaysia - 24 min drive

Getting around

  • Senai International Airport (JHB) - 35 min drive
  • Singapore (XSP-Seletar) - 38 min drive
  • Changi Airport (SIN) - 51 min drive
  • JB Sentral - 4 min walk

Restaurants

  • F.o.C. Faculty of Caffeine - 2 min walk
  • Ho Seng Kee - 4 min walk
  • Pizza Hut - 4 min walk
  • Dragon-i - 5 min walk
  • OldTown White Coffee - 5 min walk

About this property

CIQ HOTEL at Jalan Trus

CIQ HOTEL at Jalan Trus puts you within a 10-minute drive of Johor Bahru City Square and KSL City Mall. Fellow travellers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • No lift (single-level property)
  • Upper floors accessible by stairs only

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Late checkout can be arranged for an extra charge of MYR 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

CIQ HOTEL at Jalan Trus Hotel
CIQ HOTEL at Jalan Trus Johor Bahru
CIQ HOTEL at Jalan Trus Hotel Johor Bahru

Frequently asked questions

Does CIQ HOTEL at Jalan Trus offer free cancellation for a full refund?
Yes, CIQ HOTEL at Jalan Trus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CIQ HOTEL at Jalan Trus?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at CIQ HOTEL at Jalan Trus?
Sorry, pets aren't allowed.
Is parking offered on site at CIQ HOTEL at Jalan Trus?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at CIQ HOTEL at Jalan Trus?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MYR 50 (subject to availability).
What is there to do at CIQ HOTEL at Jalan Trus and nearby?
Recommended spots to visit include Singapore Turf Club (6.5 mi) and Night Safari (6.9 mi), along with Singapore Zoo (7.3 mi) and River Safari (7.3 mi).
Are there restaurants at or near CIQ HOTEL at Jalan Trus?
Yes. Nearby restaurants include Ho Seng Kee (4-min walk), Pizza Hut (4-min walk) and Dragon-i (5-min walk).
What's the area around CIQ HOTEL at Jalan Trus like?
CIQ HOTEL at Jalan Trus is in Central District, a short 4-minute walk from JB Sentral and 2 minutes' walk from Komtar JBCC. Travellers recommend the hotel for its quiet location.

Overall score and ratings

7.4

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

CHENG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Robin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shu Ling, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Went thru a smooth checkin process assist by Mr Muhammad. The cleanliness is super nice. Recommended hotel
Yew, 1-night business trip
Verified Expedia guest review

6/10 Good

Vivien, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Very noisy - all rooms open to atrium which is like a concrete well from lobby to top floor. All noises from any level of the hotel carry to every floor. Noisy both morning and night. There also seems to be a disco next door. Booming bass rhythm continues to 3 am on both Friday and Saturday nights. Windowless room was very small, very basic, somewhat damp and musty. They tried to put me in a windowless room in the basement of the hotel, but quickly agreed to move me to the 2nd floor when I protested
james casey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very near to JB Sentral. Properly maintained.
Kin Seng, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Easy check in and allows late check out. Near City Square mall, very accessible!
Wenyi, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Wifi gets disconnected too frequently room a bit small though
2-night trip
Verified Expedia guest review

6/10 Good

Passing through Johor
The hotel is ok for a short stay. We had a windowless basement room that I found claustrophobic. Few hotel services, no breakfast on premises but the nearby shopping mall has several restaurants and a food court.
Gary, 2-night trip with friends
Verified Hotels.com guest review