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Lotte The Residence

Photo gallery for Lotte The Residence

Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
1 Bedroom Apartment | View from room

Overview of Lotte The Residence

Lotte The Residence

4.0 star property
4-star aparthotel in Ba Dinh with spa and outdoor pool
9.6 out of 10 Exceptional
9.6/10 Exceptional

71 verified guest reviews

Property highlights

  • Pool
  • Kitchenette
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
The price is $115
Price available on 5/29/2023
54 Lieu Giai, Ba Dinh, Hanoi
Main amenities
  • 258 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Kitchenette
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Ba Dinh
  • Lotte Center Hanoi - 1 min drive
  • West Lake - 2 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • St. Joseph's Cathedral of Hanoi - 5 min drive
  • Hanoi Old Town Night Market - 6 min drive
  • Hoan Kiem Lake - 6 min drive
  • O Quan Chuong Gate - 6 min drive
  • Dong Xuan Market - 6 min drive
  • Hanoi Opera House - 6 min drive
  • Thang Long Water Puppet Theatre - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Hanoi Giap Bat Station - 21 min drive


  • Top of Hanoi - 1 min walk
  • Angel In Us Coffee - 1 min walk
  • Cafe Promenade - 3 min walk
  • Pizza 4Ps Lotte Hanoi - 1 min walk
  • Daewoo club lounge - 3 min walk

About this property

Lotte The Residence

At Lotte The Residence, you'll be 2.9 mi (4.7 km) from Hoan Kiem Lake and 3.2 mi (5.1 km) from O Quan Chuong Gate. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are offered, and apartments have conveniences like kitchenettes and washers/dryers. Fellow travelers love the helpful staff and overall value.


English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed

Property amenities


  • Outdoor pool
  • Spa tub
  • Sauna
  • Steam room
  • Massages


  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground


  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Rice cooker


  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 759000 for adults and VND 379500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service


  • Rollaway/extra beds: VND 1167500.0 per day


  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Bathrobes
  • Towels provided
  • Slippers
  • Hair dryer

Living spaces

  • Library


  • LCD TV with cable service

Outdoor areas

  • Garden


  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk


  • Air conditioning


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers
  • ATM/banking services

Location highlights

  • In the business district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards


  • 258 rooms
  • 65 floors
  • 1 building

Special features


Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 759000 for adults and VND 379500 for children

Children & extra beds

  • Rollaway beds are available for VND 1167500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Frequently asked questions

Does Lotte The Residence offer free cancellation for a full refund?
Yes, Lotte The Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lotte The Residence?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Lotte The Residence on May 29, 2023 start from $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lotte The Residence?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Lotte The Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Lotte The Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Lotte The Residence?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Lotte The Residence?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Lotte The Residence and nearby?
Lotte The Residence has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Lotte The Residence?
Yes, there's an onsite restaurant.
Does Lotte The Residence have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, an oven, and a refrigerator.
What's the area around Lotte The Residence like?
Lotte The Residence is a short 1-minute walk from Lotte Center Hanoi and 20 minutes' walk from West Lake.







Staff & service




Property conditions & facilities


10/10 Exceptional

Will choose again if prices does not increase.
Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Peng Guan, 4-night business trip
Verified guest review

10/10 Exceptional

Great Urban View
Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.
Ranson, 5-night business trip
Verified guest review

10/10 Exceptional

Danny, 3-night trip
Verified guest review

10/10 Exceptional

Soomvi, 12-night trip
Verified guest review

10/10 Exceptional

So happy we picked this place…
Was an incredibly find. The property sits atop of a mall and market. The staff was amazing - Ding at first floor lobby was super nice and helpful. Having a washer and dryer for our 11 nights stay was a plus.
wacharee, 10-night trip
Verified guest review

10/10 Exceptional

Minh Du, 2-night trip
Verified guest review

10/10 Exceptional

amazing trip
Great trip and travel.
jackie, 1-night family trip
Verified guest review

10/10 Exceptional

Great hotel
great location, great service
jackie, 1-night family trip
Verified guest review

10/10 Exceptional

amazing time
Lotte is a great place to stay. Large room with great services.
jackie, 1-night family trip
Verified guest review

10/10 Exceptional

Hyukman(Eric), 4-night trip
Verified guest review