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Hotel Andiroba Palace

Photo gallery for Hotel Andiroba Palace

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk

Overview of Hotel Andiroba Palace

Hotel Andiroba Palace

3.5 star property
3.5-star Tuxtla Gutierrez hotel with outdoor pool

8.0/10 Very good

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
Map
Boulevard Angel Albino Corzo, Col. Las Palmas 1239, Tuxtla Gutierrez, CHIS, 29040
Main amenities
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Computer station
  • Daily housekeeping
  • Front desk safe
  • Garden
  • Outdoor pool
  • Snack bar/deli
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Garden
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • Tuxtla Guitierrez Central Square - 4 min drive
  • Marimba Park - 5 min drive
  • Canon del Sumidero National Park - 24 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 31 min drive

Restaurants

  • Los Bisquets Bisquets Obregón - 2 min walk
  • Maria Botana de Barrio - 5 min walk
  • Oa'xaka - 5 min walk
  • Frontera Sur - 2 min walk
  • Taco Ciro’s - 2 min walk
Map

About this property

Hotel Andiroba Palace

When visiting Tuxtla Gutierrez, Hotel Andiroba Palace is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other features include a snack bar/deli, a terrace and a garden. The helpful staff and WiFi get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Tour/ticket assistance

Facilities

  • An outdoor pool
  • Garden
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Andiroba Palace offer free cancellation for a full refund?
Yes, Hotel Andiroba Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Andiroba Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Andiroba Palace?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Andiroba Palace?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Andiroba Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Andiroba Palace?
You can check in from 1:00 PM - 9:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Andiroba Palace and nearby?
Hotel Andiroba Palace has an outdoor pool and a garden.
What's the area around Hotel Andiroba Palace like?
Hotel Andiroba Palace is a short 18-minute walk from Chiapas Polyforum and Convention Center and 16 minutes' walk from Plaza Poliforum Shopping Mall. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Poor

Muy mal hotel.
La persona en el counter para hacer el check in ni buenas noches dice, igual con la persona al hacer check out. El guardia de seguridad te quita las maletas de las manos aún diciéndole que no, toda para que le des propina. Las luces de los pasillos apagadas plástica mente caminas a oscuras. El cuarto está muy bien pero la cama muy pequeña y solo te ponen dos almohadas que son muy incómodas. Tienen un restaurante en la parte abajo pero solo venden bebidas alcoholicas nada de comida, al menos cuando yo llegue a las 8pm. No se si durante el día venden comidas. Jamás vuelvo a este lugar.
Maricela, 1-night business trip
Verified Hotels.com guest review

6/10 Good

There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
Francisco, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Simplemente es un buen lugar para quedarse
Gilberto, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay. Very comfortable Pool it’s beautiful Service excellent I strongly recommend you stay here Also many restaurants, banks, and store services super close to the hotel.
Alberto, 1-night romance trip
Verified Expedia guest review

8/10 Very good

wook, 2-night trip
Verified Expedia guest review

4/10 Fair

Very noisy and didn’t like the fact that a lot of rooms were blocked for precautionary reasons. I don’t know if that hotel is being used for Covid patients but it was kind of fishy.
Annel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Pobre servicio, el hotel necesita mantenimiento aparente, el servicio de restaurante es nulo, ni la televisión sirvió. Hay mucho que mejorar.
5-night family trip
Verified Expedia guest review

4/10 Fair

You'll wake up with water all around
Air conditioner in Room 115 was terrible, leaking the whole time, creating a pool on the floor. Water pressure and temperature regulation was bad. Poor lighting, turning on and off by itself even with the key on place.
SALOMON, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

margarita, 1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review