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Palace Hotel

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Front of property
Standard Double Room | Free WiFi
Standard Twin Room | Free WiFi
Standard Triple Room | Free WiFi
Standard Twin Room | Free WiFi

Overview of Palace Hotel

Palace Hotel

3.0 star property
3-star guesthouse in Mbarara with restaurant and bar/lounge

10.0/10 Exceptional

1 verified Hotels.com guest review

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
boma grounds, Mbarara, Mbarara

Room options

About this area

Restaurants

  • Mbarara University Inn - 9 min walk
  • Aloha - 10 min walk
  • Golf Course Supermarket/Ark Cafe/Club Vegas - 11 min walk
  • Safari Bar and Restaurant - 12 min walk
  • Peers Restaurant - 13 min walk

About this property

Palace Hotel

Enjoy your visit to Mbarara with a stay at Palace Hotel. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli and a garden.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Shared fridge
  • Room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only

Stay connected

  • Free WiFi

More

  • Mobile key entry

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Palace Hotel Mbarara
Palace Hotel Guesthouse
Palace Hotel Guesthouse Mbarara

Frequently asked questions

Does Palace Hotel offer free cancellation for a full refund?
Yes, Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palace Hotel?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Palace Hotel on 20 February 2023 start from €21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palace Hotel?
You can check in from 11:00 AM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Palace Hotel and nearby?
Palace Hotel has a garden.
Are there restaurants at or near Palace Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Mbarara University Inn (9-min walk), Aloha (10-min walk) and Golf Course Supermarket/Ark Cafe/Club Vegas (11-min walk).
Does Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Palace Hotel like?
Palace Hotel is a short 7-minute walk from Mbarara Golf Course and 14 minutes' walk from Mbarara Regional Hospital.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

This propert was a perfect fit for me. The rooms were clean and spacious, the staff was courteous at all times, the food was good, and the outside area was pristine. And the price was very reasonable. I hope to stay here again.
2-night trip
Verified Expedia guest review