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1 room, 2 adults

Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Seoul

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
238 Euljiro, Jung Gu, Seoul, KR, 04561, South Korea

Luxury hotel with 2 restaurants, near Dongdaemun Design Plaza
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 322 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Hotel is old. There are no connected rooms. We toke the largest Suit in the hotel, it was…Aug 18, 2019
  • Wooden flooring had noticeable damaged part.Aug 8, 2019

Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Seoul

from $129
  • Executive Room
  • Executive Room
  • Premier Suite
  • Deluxe Room, 1 Bedroom (Residence)
  • Deluxe Room, 1 Bedroom
  • Premier Room, 1 Bedroom (Residence)
  • Studio (Residence)
  • Standard Room
  • Superior Room
  • Superior Room
  • Superior Room
  • Family Room

What’s around Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Seoul

Top spots nearby

Recommended by this property

  • Dongdaemun Design Plaza (3-minute walk)
  • Goodmorning City (3-minute walk)
  • Pyounghwa Market (3-minute walk)
  • Doota Mall (5-minute walk)
  • Dongdaemun History and Culture Park (5-minute walk)
  • Gwangjang Traditional Market (6-minute walk)
  • Heunginjimun (6-minute walk)
  • N Seoul Tower (21-minute walk)
  • Deoksugung Palace (24-minute walk)
  • Gyeongbok Palace (26-minute walk)

Getting around

  • Seoul (ICN-Incheon Intl.) - 57 min drive
  • Seoul (GMP-Gimpo Intl.) - 21 min drive
  • Haengsin Station - 18 min drive
  • Anyang Station - 24 min drive
  • Dongdaemun History and Culture Park Station - 5 min walk
  • Euljiro 4-ga Station - 7 min walk
  • Jongno 5-ga Station - 9 min walk
  • Free area shuttle
  • Free shopping center shuttle

About Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Seoul

Placing you within a 5-minute walk of Dongdaemun Design Plaza, Novotel Ambassador Seoul Dongdaemun Hotels & Residences features a rooftop terrace and a free kids' club. Guests can visit the fitness center for a workout or enjoy international cuisine at Food Exchange , one of 2 restaurants. There are 2 bars/lounges and an indoor pool, and rooms at this luxurious hotel get the details right with premium bedding and pillow menus. Fellow travelers like that it's just a short walk to public transportation: Dongdaemun History and Culture Park Station is 5 minutes away and Euljiro 4-ga Station is 7 minutes.

At a glance

Key facts

Hotel size

  • This hotel has 523 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
The fitness center, sauna, and pools are closed on the first Monday of each month. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

  • Car charging point

Offsite

  • Free area shuttle within 3 kilometers

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Pool cabanas (surcharge)
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 330
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no mineral springs).

Dining

Food Exchange - This buffet restaurant specializes in international cuisine.

The Deli - This delicatessen serves brunch and light fare. Open daily.

Gourmet Bar - This lobby lounge serves light fare only. Open daily.

Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Seoul’s small print

Also known as

  • Novotel Ambassador Seoul Dongdaemun Hotels Hotel
  • Novotel Ambassador Dongdaemun Hotels
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
  • Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences
  • Novotel Ambassador Dongdaemun Hotels Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
  • Novotel Ambassador Seoul Dongdaemun Hotels Residences
  • Novotel Ambassador Seoul Dongdaemun Hotels Hotel
  • Novotel Ambassador Dongdaemun Hotels Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels

Policies

The outdoor swimming pool is available only to guests age 19 and older.
The outdoor swimming pool is closed for maintenance from 5:30 PM to 6 PM every Saturday.

  • The seasonal pool is open from May to September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Guests under 16 years old are not allowed in the health club or fitness facility.

    Parking height restrictions apply.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for KRW 55000 per night

    Buffet breakfast is offered for an extra charge of KRW 38500 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very Good 8.4 From 312 reviews

    Fair 4.0
    Not a 5* hotel if you ask me
    Tiny rooms that are quite non-functional. Hotel looks good in the pictures but I would not consider it a 5 star establishment. Restaurant food was very bad. The location is good.
    usBusiness trip
    Very Good 8.0
    Excellent Novotel in Dongtaemun
    The overall experience was excellent. We especially enjoyed the bathing facilities and the gym/sauna. My only minor complaints was the relative lack of closet space for a “king suite” (the two of us were there for 6 nights and there was not enough space to put away our clothes) and that the gym was too hot for working out. Otherwise, this was an top notch hotel and we hope to be coming back in the future.
    Albert, us6 night business trip
    Exceptional 10.0
    Fantastic
    It was an amazing experience. Very clean and excellent service.
    Jun, us3 night family trip
    Good 6.0
    New hotel with teething problems.
    We arrived 3 hours before checkin opened. No attempt was made to check if our room was ready. The checkin lobby is located on the top level but you can't get there until checkin opens. We left our bags downstairs and returned 15 minutes after checkin opened and joined a long queue on the top level of the building. The checkin process took far too long. In the room, we received calls for the next door room because the phone lines were wired incorrectly. The water was not connected to the washing machine. We had to ask for towels each day because not enough towels were provided for each person to have one towel. The phone was not fixed during our stay but the washing machine was attended to promptly. Instructions to flush the toilet in English would be useful - there is a remote control for the toilet. The elevator system needs work. We found it easier to walk one flight of stairs to get to the breakfast room or swimming pool. Outdoor rooftop swimming pool is only for adults because of it's proximity to the bar. You have to wear a swimming cap in both pools. In room information says they are free, but reality is you can purchase them from the store. Breakfast was plentiful but there were no posted opening/closing times. We headed to breakfast 5 minutes before opening and the dining room was at least half full. This hotel has only just opened and appears to have teething problems on organisation. Hopefully they will listen to comments and make changes to improve.
    usFamily trip
    Exceptional 10.0
    Great experience
    Very new hotel and very comfortable stay. The service is great and the transport is super convenient as well. Although it is located at Dongaemun area, the hotel is very quiet.
    hk3 night family trip

    Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Seoul

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