Guests
All properties in Lourdes, Hautes-Pyrenees, France

Hôtel Sainte Marie

Riverfront hotel with bar/lounge, near Chateau Fort Pyreneen Museum

  • Free WiFi

Property renovations and closures

  • The property is closed between October 15 and March 31.

Image gallery

  • View from Hotel
  • View from Hotel
  • Triple Room - Water view
  • Triple Room - Bathroom
  • View from Hotel
View from Hotel. Image 1 of 39
1 / 39View from Hotel
15 Quai Saint-Jean, Lourdes, 65100, France
9.8.Exceptional.
  • The hotel is very clean, Cristina Very kind she took care of us and gave us all the…

    Jul 6, 2021

  • WE HAD A VERY NICE STAY. THE MANAGER OR THE OWNER WAS VERY HOSPITABLE AND KIND. THE HOTEL…

    Aug 26, 2020

See all 15 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 44 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • Terrace

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Basilica of St. Pius X - 8 min walk
  • Basilica of Our Lady of the Rosary - 9 min walk
  • Basilica of the Immaculate Conception - 10 min walk
  • Lac de Lourdes - 36 min walk
  • Chateau Fort Pyreneen Museum - 7 min walk
  • Le Petit Lourdes - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Double Room
  • Triple Room
  • Quadruple Room

What’s around

Landmarks

  • Basilica of St. Pius X - 8 min walk
  • Basilica of Our Lady of the Rosary - 9 min walk
  • Basilica of the Immaculate Conception - 10 min walk
  • Lac de Lourdes - 36 min walk
  • Chateau Fort Pyreneen Museum - 7 min walk
  • Le Petit Lourdes - 13 min walk
  • Pic du Jer - 3 mi / 4.9 km
  • Pyrénées National Park - 21.8 mi / 35.2 km

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 15 min drive
  • Pau (PUF-Pau - Pyrenees) - 45 min drive
  • Lourdes Station - 11 min walk
  • St-Pe De Bigorre Station - 13 min drive
  • Ossun Station - 15 min drive
map
See on map
15 Quai Saint-Jean, Lourdes, 65100, France

At a glance

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Restrictions apply*
  • 1 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 8.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-cm flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

Children and extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs EUR 8.00 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hôtel Sainte Marie Lourdes
  • Sainte Marie Lourdes
  • Hôtel Sainte Marie Hotel
  • Hôtel Sainte Marie Lourdes
  • Hôtel Sainte Marie Hotel Lourdes

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hôtel Sainte Marie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between October 15 and March 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 8.00 per day.
  • Yes, pets stay free, with a limit of 1 per room. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Eleanor Salon de thé (4-min walk), Angelo Gelateria Artigianale (4-min walk), and Au Roi Albert (4-min walk).
  • No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (26-min drive) is nearby.
  • Recommended spots to visit include Chateau Fort Pyreneen Museum (7-min walk) and Basilica of St. Pius X (8-min walk), along with Basilica of Our Lady of the Rosary (9-min walk) and Basilica of the Immaculate Conception (10-min walk).
9.8.Exceptional.
  • 10.0.Exceptional

    Perfect in every way. Hope to return someday soon!

    PatrickA., 3 night trip, Sep 22, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Very good location near the Grotto etc. Christine the duty manager offers superb service. Room was clean and functional. Very few amenities and surprise charge for parking.

    2 night romance trip, Jul 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. The service was excellent. We had trouble finding the hotel due to a road closure and the owners son drove to meet us and escorted us to the hotel. No complaints.

    2 night family trip, Jul 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel with an incredible location! We were right outside the entrance to the sanctuary and fell asleep to the sound of the rushing river. The receptionist was also so kind! Highly recommended!

    Leslie, 1 night romance trip, Jul 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Christine and staff were the perfect hosts. they were very accommodating.

    1 night family trip, Jul 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Home style french cuisine. Felt valued as a customer

    2 night family trip, May 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Très bien

    Fabienne, 2 night family trip, Jul 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Parfait

    Pour quelqu’un qui désire loger dans un très bon hôtel, près des sanctuaires et du centre ville, près du Gave, au calme et avec un accueil exceptionnel, c’ Ici qu’il faut venir

    Roland, 1 night romance trip, Jun 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful hotel with great location

    It was a great experience of staying at the hotel. The hotel manager and staffs welcomed me and cared me with all the best. The room was very clean and cozy, and the view of my room was fantastic! The bedding was very comfortable. The restaurant was wonderful and offered a good service. I was sad when I left the lovely hotel. Highly recommend to all pilgrims. Thank you Christine, you were the best hostess!

    Sue, 1 night trip, May 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Better then 5 stars hotel

    I would like to give 5 Stars for the manager and all the staffs of the hotel Sainte Marie. The location is great, just a few steps from the Sanctuary and the view of my room was fantastic. The room was very clean, and very warm and so beautiful. Everything was well organized for the pilgrims. Thank you very much Christine for caring me and all the guests as like your family. Thank you, Thank you, Thank You! : )

    Sue, 2 night trip, May 5, 2019

    Verified Hotels.com guest review

See all 15 reviews