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Hotel Prom

Photo gallery for Hotel Prom

Desk, laptop workspace, soundproofing, cribs/infant beds
Indoor pool
Terrace/patio
Sauna
Restaurant

Overview of Hotel Prom

Hotel Prom

3.0 star property
Mountain hotel in Svoboda nad Upou with indoor pool and restaurant

3 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Restaurant
  • Gym
  • Bar
The price is $116
Price available on 5/31/2023
Map
Pietteho námestí 27, Svoboda nad Upou, 54224
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Coffee shop/cafe
  • Business center
  • Terrace
  • Garden
  • Front-desk safe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Trutnov Kalna Voda Station - 7 min drive
  • Trutnov Central Station - 12 min drive
  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • Hostinec Na Kopečku - 3 min drive
  • Ford Bar Černá Hora - 13 min drive
  • Hospůdka na Formánkách - 3 min drive
  • R Burger & Adventure Minigolf - 4 min walk
  • Restaurace U Jakuba - 15 min walk
Map

About this property

Hotel Prom

When visiting Svoboda nad Upou, Hotel Prom is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Languages

Czech, English, German, Polish, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Skiing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: EUR 40.0 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 16.00 per person, per night for adults; EUR 16.00 per night for guests up to 16 years old.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (24 December) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 4.0
  • Christmas Day (25 December) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

Children & extra beds

  • Cribs/infant beds are available for EUR 100.0 per day
  • Rollaway beds are available for EUR 400.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property does not have elevators.
This property accepts credit cards.

Also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

Does Hotel Prom offer free cancellation for a full refund?
Yes, Hotel Prom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Prom?
As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Prom on May 31, 2023 start from $116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Prom?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Prom?
Yes, there's an indoor pool.
Are pets allowed at Hotel Prom?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Prom?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Prom?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM.
What is there to do at Hotel Prom and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Hotel Prom also has a picnic area and a garden.
Are there restaurants at or near Hotel Prom?
Yes, there's an onsite restaurant.
Does Hotel Prom have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Prom like?
Hotel Prom is located a short 1-minute walk from Krkonoše National Park.

Reviews

5.4

7.3/10

Cleanliness

4.7/10

Staff & service

4.0/10

Amenities

7.3/10

Property conditions & facilities

Reviews

2/10 Poor

Personnelle désagréable malhonnêtes et peu arrangeant
6-night family trip
Verified Ebookers guest review

8/10 Very Good

Wszystko OK.
Artur, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Рядом с Черной горой
Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Ekaterina, 4-night trip with friends
Verified Hotels.com guest review