Tru By Hilton San Antonio Downtown Riverwalk

Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Tru By Hilton San Antonio Downtown Riverwalk

Tru By Hilton San Antonio Downtown Riverwalk

2.5 star property
Hotel with outdoor pool, near Alamo

8.2/10 Very Good

846 verified Hotels.com guest reviews

Guests rated location

  • Walkable204 positive mentions
  • Convenient147 positive mentions
  • Shopping106 positive mentions
  • Safe85 positive mentions
  • Dining options76 positive mentions

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $98
Price available on 8/23/2022
Map
901 E Houston St, San Antonio, TX, 78205
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown San Antonio
  • Alamo - 5 min walk
  • Henry B. Gonzalez Convention Center - 9 min walk
  • River Walk - 9 min walk
  • Alamodome - 22 min walk
  • San Antonio Majestic Theater - 4 min drive
  • Market Square - 6 min drive
  • Pearl District - 5 min drive
  • AT&T Center - 8 min drive
  • San Antonio Zoo and Aquarium - 8 min drive
  • North Star Mall - 11 min drive

Getting around

  • San Antonio International Airport (SAT) - 10 min drive
  • San Antonio Station - 13 min walk

About this property

Tru By Hilton San Antonio Downtown Riverwalk

Tru By Hilton San Antonio Downtown Riverwalk offers a great location, putting you within just a 10-minute walk of Alamo and River Walk. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Also, Henry B. Gonzalez Convention Center and San Antonio Zoo and Aquarium are within a short drive. Fellow travelers say good things about the breakfast and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Pool gate

What to do

  • Foosball

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per day

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 30.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very Good

Average
It was okay. It was not what expected as far as the room. It smelled and was a bit downgraded. Definitely different from other Tru by Hiltons I have stayed at. The parking was free on the left side and valet looked very sketchy and unreliable. There is no parking lot at the hotel. I was glad to only have stayed one night.
Porsche, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Giselle, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Roof, sheets and shower had old stains.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Isrrael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joscelyn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My car was wrecked and I’m still fighting to fix the problem. The hotel will not help me and it was their valet services.
Rebecca, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The pictures are deceiving. no parking. neighborhood is a bit sketchy. long walk to riverwalk. clean hotel. nice. good service. good breakfast. only reason I wouldn't stay again is due to location.
Travis, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Family Fun Weekend
We couldn't check in before 3pm without getting charged 50.00 more so we decided to site see and came back to check in . Every one's room were cleaned and ready. My room was not cleaned walked in to a room that was not ready so I was moved to another room lucky next door over on the same floor with the rest of family. Nice room n location. Loved the lobby and pool area . Has a nice fitness room and evey close to everything
Mary O, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Not recommended
Need to upgrade in cleanliness there was dirt ,hair, grass in the bathroom. Our room was never made up. Called for towels it took almost 30 mnts. Front desk lady was rude when we asked about getting our vehicle from the valet parking. Pretty sure we wont stay there again.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not so great
It was somewhat disappointing with the additional charges amd the rooms had an order as well as the hallways. I had been wanting to try a Tru location but jusy was not impressed woth this one
Windy, 2-night family trip
Verified Hotels.com guest review