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Paradisus Grand Cana - All Inclusive

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2 outdoor pools, pool umbrellas, sun loungers
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Indoor spa tub

Overview of Paradisus Grand Cana - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Grand Cana - All Inclusive

5.0 star property
Upscale beachfront property with free water park, near Cocotal Golf and Country Club

8.2/10 Very Good

557 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Playa de Bavaro, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

  • On a private beach
  • Bavaro Beach - 31 min walk
  • Cocotal Golf and Country Club - 6 min drive
  • Downtown Punta Cana - 13 min drive
  • Arena Gorda Beach - 26 min drive
  • Cana Bay Golf Club - 25 min drive
  • Cabeza de Toro Beach - 27 min drive
  • Macao Beach - 37 min drive
  • Punta Cana Beach - 33 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive
  • Free beach shuttle

Restaurants

  • La Cofradia De Los Hermanos De La Costa - 9 min walk
  • Pranama - 17 min walk
  • AmaLuna vegan restaurant - 17 min walk
  • Don Pio - 18 min walk
  • Kat’s Corner - 19 min walk

About this property

Paradisus Grand Cana - All Inclusive

Putting you within a 10-minute drive of Bavaro Beach, Paradisus Grand Cana - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 9 restaurants and the 6 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a nightclub, a free kid's club, and a beach bar. Fellow travelers say good things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 432 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10 AM
  • 9 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Horse riding/rentals
  • Karaoke
  • Shopping
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 27 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Free water park
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Nightclub
  • 4 outdoor tennis courts
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Double sofa bed
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Public bath/onsen services include an outdoor public bath (no minerals).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system and eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

NEW Grand Reserve Paradisus Palma Real All Inclusive Hotel
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
Paradisus Grand Cana
Paradisus Grand Cana All Inclusive
Paradisus Grand Cana - All Inclusive Punta Cana
The Grand Reserve at Paradisus Palma Real – All Inclusive
Paradisus Grand Cana - All Inclusive All-inclusive property

Frequently asked questions

Does Paradisus Grand Cana - All Inclusive offer free cancellation for a full refund?
Yes, Paradisus Grand Cana - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Paradisus Grand Cana - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Paradisus Grand Cana - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Paradisus Grand Cana - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus Grand Cana - All Inclusive?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Paradisus Grand Cana - All Inclusive?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Paradisus Grand Cana - All Inclusive?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (15-min drive) and Casino Diamante Punta Cana Grand (22-min drive) are both nearby.
What is there to do at Paradisus Grand Cana - All Inclusive and nearby?
Have fun with onsite activities like horseback riding, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Paradisus Grand Cana - All Inclusive also has 6 bars, a nightclub, and a private beach, as well as a waterslide, a health club, and an arcade.
Are there restaurants at or near Paradisus Grand Cana - All Inclusive?
Yes, there are 9 onsite restaurants. Nearby restaurants include La Cofradia De Los Hermanos De La Costa (9-min walk), Kyoto (2.6 mi), and Santa Fe Steak House (2.6 mi).
Does Paradisus Grand Cana - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Paradisus Grand Cana - All Inclusive like?
Paradisus Grand Cana - All Inclusive is a short 9-minute walk from Cocotal Golf and Country Club and 19 minutes' walk from Los Corales Beach.

Reviews

8.2

Very Good

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

MIGUEL GUSTAVO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastisk hotel
Et fuldstændigt fantastisk ophold. Hotellet er fantastisk med dets mange pools og store og lyse værelser. Uanset hvor på hotellet, vi kom blev vi mødt af et yderst smilende og hjælpsomt personale. De er meget opmærksomme og yder en formidabel service. Vi elskede hvert sekund, vi var på dette skønne sted. Tak til alle medarbejdere for at gøre vores ophold til noget ganske særligt.
Astrid, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dimitar, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The entertainment wasn't very good, evenings were boring
Liana, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Very family friendly all inclusive with tons of activities for kids and daily evening entertainment. Food is rated average to good for all of the restaurants. Customer service was excellent. They are very responsive to your needs. They try to assign you a concierge to help make your experience more customized at the beginning of the trip. Our concierge Reyna was amazing. Having her really did enhance the trip, i.e organizing reservations, attending to any needs we had, surprising my daughter to with small gifts. I can’t comment on the beach as we didn’t make it there but the waterpark and the options for kids activities at their “kidsdom” site was amazing. Kathy and Emmanuel were awesome with the children.
Shinelle Caldwell, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

desde que nos recibieron recibimos un servicio 5 estrella. Estuve leyendo muchos review y no les niego q hasta pensé cancelar pero decidimos venir y ahora puedo decir q tomamos una excelente decisión. Desde q reservamos el Hotel , Aidee y Laura nos ayudaron con las reservaciones; excelente y rápido servicio. Al check in time también nos recibieron con tragos de bienvenida y todos sonrientes , servicio al cliente los ayudo con el internet, Reynoso siempre al pendiente de nosotros nos enseño las habitaciones y fue muy explicito con todos los beneficios q íbamos a recibir por haber elegido Paradisus Punta Cana. En la noche el restaurante Manager súper gentil y los del servicio nos brindaron sus atenciones a son de bachata , un carisma sin igual. Luego visitamos el bar y tenían una orquesta de rock súper buena y disfrutamos del bar mamá Juana. Hoy día 2 desayunamos y el servicio fue excelente. Estamos en la playa y si hay vendedores pero no son agresivos como dicen en los reviews , usted le dicen q no y siguen su camino. En la playa nos atendió Felix wow el servicio de el ha sido a otro nivel, siempre atento , que si tenemos bebidas, que si queremos comer y el mismo nos ha traído las bebidas y comida he incluso un Servicio de frutas de sorpresa. Las reservaciones q hicimos todas excelentes, el servicio de limpieza y el servicio a la habitación también excelente. Todos fueron muy amables y siempre ofrecieron su mejor servicio y sonrisa.
Angie, 4-night family trip
Verified Orbitz guest review

8/10 Very Good

Highly recommended
The staff is so nice, many choices of good food, my family had a wonderful time. Just one thing ; do not waste your vacation time (two to three hours) with the sales team, they will offer you a thousand dollars program I bet you will not need. You would better stay at the pool or the beach drinking a beer.
Mario, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service.
Gabriel, 2-night family trip
Verified Expedia guest review

2/10 Poor

This hotel ruined my boyfriends birthday celebration. They decided to close everything in the hotel before we even left but did not bother to notify us of anything. The only communication we received was that we could check in early. As soon as we got to the hotel they gave us a letter dated the day before stating everything was closed due to Fiona. They risked our safety by not notifying us of the severity of the storm and then they pretended to be on board with a partial refund since we paid for all inclusive and everything was closed but have ignored me since. If they had notified us of the situation we could have cancelled and changed our plans, salvaging the celebration but they did not give us that courtesy. Instead they let us fly into a disaster zone, confined us to our room and gave us bags of food for survival. Now they want us to pay full all inclusive price to sit in a room. The power went out, water went out, A/C was out for 2 days and everything was closed not just at the hotel but on the island. The only amenity that reopened were some restaurants and we got to go in the pool for an hour before they closed it again. I have been trying to reach them for over a month about this. I have spent more money onternational calls. They keep you on hold and then disconnect. Expedia has tried to reach out to them multiple times to approve a partial refund but they are not responding. They took my money and ran and I shouldn't have to pay for services I did not receive.
Leah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The swim up suit was so nice and cool! The steakhouse was a disappointment.
Marion, 7-night family trip
Verified Expedia guest review