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Family Penthouse with Rooftop, Hot Tub, & Pool

Photo gallery for Family Penthouse with Rooftop, Hot Tub, & Pool

Private beach nearby, white sand, free beach shuttle, sun-loungers
2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, pool loungers
Comfort Penthouse, 2 Bedrooms, Hot Tub, Courtyard View | Balcony
Comfort Penthouse, 2 Bedrooms, Hot Tub, Courtyard View | Balcony

Overview of Family Penthouse with Rooftop, Hot Tub, & Pool

Family Penthouse with Rooftop, Hot Tub, & Pool

3.0 star property
3-star beach hotel with golf course, near Akumal Beach

0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Carretera Chetumal Benito Juarez km 250, Bahia Principe, Tao Zen PH5, Akumal, QROO, 77776
Main amenities
  • Daily housekeeping
  • Golf course
  • Private beach
  • Casino
  • Restaurants and 4 beach bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free beach shuttle
  • 4 outdoor tennis courts
  • Fitness centre
  • Beach umbrellas
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • 2 bedrooms
  • Kitchen

Room options

About this area

What's nearby

  • Akumal Beach - 25 min walk
  • Tulum National Park - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.8 miles/44.7 km
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Portofino - 6 min drive
  • Beached Bikini Bar and Grill - 6 min drive
  • La Palapa - 6 min drive
  • Tequilaville - 7 min drive
  • El Ultimo Maya - 7 min drive

About this property

Family Penthouse with Rooftop, Hot Tub, & Pool

Putting you within a 10-minute drive of Akumal Beach, Family Penthouse with Rooftop, Hot Tub, & Pool features a golf course, and offers an airport shuttle (available 24 hours) for USD 80 per vehicle. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. There are 2 outdoor pools, 4 beach bars and in-room conveniences such as kitchens and washers/dryers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM until 2:00 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • 4 beach bars
  • Restaurant
  • BBQs

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Private beach nearby
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Free beach shuttle
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Terrace
  • Fitness centre
  • 27 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • Nightclub
  • 4 outdoor tennis courts

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • 2 bedrooms
  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub
  • In-room massage
  • Furnished balcony
  • Garden
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Chef
  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bahia spa. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 500.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for USD 25.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property accepts credit cards.

Also known as

Wellness Center Penthouse by Olahola
Family Penthouse with Rooftop, Hot Tub, & Pool Hotel
Family Penthouse with Rooftop, Hot Tub, & Pool Akumal
Family Penthouse with Rooftop Jacuzzi Pool facilities
Family Penthouse with Rooftop, Hot Tub, & Pool Hotel Akumal

Frequently asked questions

Does Family Penthouse with Rooftop, Hot Tub, & Pool offer free cancellation for a full refund?
Yes, Family Penthouse with Rooftop, Hot Tub, & Pool does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Family Penthouse with Rooftop, Hot Tub, & Pool?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Family Penthouse with Rooftop, Hot Tub, & Pool?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Family Penthouse with Rooftop, Hot Tub, & Pool?
Sorry, pets aren't allowed.
Is parking offered on site at Family Penthouse with Rooftop, Hot Tub, & Pool?
Yes, there's free self parking.
Is an airport shuttle service offered by Family Penthouse with Rooftop, Hot Tub, & Pool?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.
What are the check-in and check-out times at Family Penthouse with Rooftop, Hot Tub, & Pool?
You can check in from 4 PM - 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Family Penthouse with Rooftop, Hot Tub, & Pool?
Yes, there's a casino.
What is there to do at Family Penthouse with Rooftop, Hot Tub, & Pool and nearby?
Have fun with on-site activities such as volleyball, and practise your swing at the golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Family Penthouse with Rooftop, Hot Tub, & Pool also has 4 beach bars, a casino and a nightclub, as well as a fitness centre, spa services and access to a nearby outdoor pool.
Are there restaurants at or near Family Penthouse with Rooftop, Hot Tub, & Pool?
Yes, there's an on-site restaurant. Nearby restaurants include Mikado (3 mi), Beached Bikini Bar and Grill (3 mi) and La Palapa (3.9 mi).
Does Family Penthouse with Rooftop, Hot Tub, & Pool have rooms with private hot tubs?
Yes, each room has a private hot tub.
Does Family Penthouse with Rooftop, Hot Tub, & Pool have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster oven, a blender and a coffee maker.
Does Family Penthouse with Rooftop, Hot Tub, & Pool have any outdoor private spaces?
Yes, every room features a furnished balcony and a garden.

Overall score and ratings

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