Choose dates to view prices

SureStay Plus Hotel by Best Western Auburn

Photo gallery for SureStay Plus Hotel by Best Western Auburn

Exterior
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Standard Room, 1 King Bed, Accessible, Non Smoking | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Overview of SureStay Plus Hotel by Best Western Auburn

SureStay Plus Hotel by Best Western Auburn

2.5 star property
Auburn hotel with 24-hour fitness, connected to a shopping centre

8.8/10 Fabulous

555 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
225 Touring Drive, Auburn, IN, 46706

Room options

About this area

What's nearby

  • Allen County War Memorial Coliseum - 25 min drive

Getting around

  • Fort Wayne, IN (FWA-Fort Wayne Intl.) - 36 min drive
  • Waterloo Station - 9 min drive

Restaurants

  • Wendy's - 5 min walk
  • Arby's - 5 min walk
  • Ponderosa Steakhouse - 6 min walk
  • Pizza Hut - 7 min walk
  • Starbucks - 10 min walk

About this property

SureStay Plus Hotel by Best Western Auburn

Located near a train station, SureStay Plus Hotel by Best Western Auburn is a great choice for a stay in Auburn. You can get a workout in at the 24-hour fitness centre, or take a dip in the seasonal outdoor pool. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Close-captioned TV
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: USD 5.0

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Surestay Plus By Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel
SureStay Plus Hotel by Best Western Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel Auburn

Frequently asked questions

Does SureStay Plus Hotel by Best Western Auburn offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Auburn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus Hotel by Best Western Auburn?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Auburn on 19 December 2022 start from €74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Auburn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Auburn?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Auburn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Auburn?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Auburn?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Auburn and nearby?
SureStay Plus Hotel by Best Western Auburn has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near SureStay Plus Hotel by Best Western Auburn?
Yes. Nearby restaurants include Wendy's (5-min walk), Arby's (5-min walk) and Ponderosa Steakhouse (6-min walk).

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Sylvia, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay. Clean and friendly.
Joyce, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Consistent, clean, comfortable
Consistent, clean, comfortable
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

This is indeed a unique hotel: very retro. The lobby is nice and the hallways look ok and well kept. It is off the highway and near many convenient places (there's a Walmart, an Aldi and a few restaurants). The room has a fridge and a microwave, which is VERY important for us, since we travel with a little kid. The breakfast is included and has a lot of options. The rooms need more TLC. Inside our room: the towel handle in the bathroom was torn off the wall, and lying under the sink. Even though the rooms are non-smoking, our room reeked! The beds were neatly made and all, but there were visible worn out spots on the sheets. Our window didn't have a screen, so we decided not to open it (to avoid bugs), but it meant being stuck with the smoke smell. Outside, the parking lot (toward the back of the hotel), has some gnarly potholes... it had rained, they were full of water and it was a bit scary to have to drive over them. In conlcusion: 1. we had a quiet night. 2. we were safe. 3. we were fed a good breakfast. 4. the hotel is an interesting place. 5. the hotel needs A LOT of maintenance.
JESSICA, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Smelled like smoke, breakfast fair, no elevator
Angi, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely Charmer with Character
We loved the atmosphere of this classic looking hotel! Large rooms, great breakfast, nice tub and amenities like a refrigerator, desk and chair. Also, great location! We'd definitely stay again in this charmer.
Mark, 1-night family trip
Verified Hotels.com guest review