SILVERSANDS Hotel Boutique - 5Th Ave

Photo gallery for SILVERSANDS Hotel Boutique - 5Th Ave

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Laptop workspace, free WiFi, bed sheets

Overview of SILVERSANDS Hotel Boutique - 5Th Ave

SILVERSANDS Hotel Boutique - 5Th Ave

3.0 star property
3-star aparthotel with outdoor pool, near Quinta Avenida

7.8/10 Good

63 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Air conditioning
  • Refrigerator
Map
5 Avenida Entre Calle 38 y Calle 40, Playa del Carmen, QROO, 77710
Main amenities
  • 7 apartments
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Concierge services
  • Picnic area
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 25 min walk
  • Playacar Golf Club - 14 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Tres Rios Ecopark - 20 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

About this property

SILVERSANDS Hotel Boutique - 5Th Ave

SILVERSANDS Hotel Boutique - 5Th Ave features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach. An outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the beach location and nearby shopping.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV with cable service
  • Pay movies

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Front desk (limited hours)

General

  • 7 rooms

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Mar Hotel Boutique 5th Av Playa del Carmen
Mar Hotel Boutique 5th Av
Mar Boutique 5th Av Playa del Carmen
Mar Boutique 5th Av
La Mar Hotel Boutique 5th Av
Silversands Hotel Boutique
La Mar Hotel Boutique 5th Av
Silversands 5th Ave Del Carmen
SILVERSANDS Hotel Boutique 5Th Ave
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel
SILVERSANDS Hotel Boutique - 5Th Ave Playa del Carmen
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel Playa del Carmen

Frequently asked questions

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

4/10 Fair

The property is not in the best condition. There is a problem with plumbing. The toilet is very noisy and does not flush properly each time or sometimes not at all. When I woke up at 7am there was no running water (not a drop). It was turned back on at 11am. So be prepared not to be able to shower in the morning. The bed sheets and blankets are worn out. The administration does not speak any English. Luckily I reserved the hotel only for 1 night. The location is very good. The hotel might be fine for young people on tight budget who party at night and wake up late, so they would not be affected by lack of running water in the morning.
Elzbieta, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

It was worth the price
Humidity on the wall, not very clean, nice and big and great location
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 2-night trip
Verified Expedia guest review

4/10 Fair

Great location but condition very disappointing
Positive points: good location, affordable, nice man at the front desk, good fridge Now for the negatives (please take it as constructive criticism and an opportunity to improve for the future): 3 out of 4 cups were cracked, frying pan was black and had Teflon coming off. Neither could be exchanged. No cooking space in the kitchen. We had to put the toaster on the floor. Dust collected on the walls and ceiling. Bathroom has mould. Towels need changing (they are no longer white). Shower door is broken. No toiletries provided accept for hand soap. Our room had NO WINDOWS but I know other rooms did.
Violetta, 4-night family trip
Verified Hotels.com guest review

6/10 Good

As of 2/26/2020 there’s construction right next door that starts at 8am till about 6pm everyday. I don’t think it will be finished anytime soon. It’s loud and it’s impossible to rest or stay in the room once construction starts. This hotel is located at the end of all the shops and street stalls on 5th ave. Ive only been PDC once before and spend about 1hr in the beginning part of 5th ave. For some reason I thought these shops and stalls would extend the entire 5th ave but that’s not the case. There’s only houses and few restaurants after that. My other complaints about the property is the same as some previous reviews. Rooms is located in the 2nd and 3rd floor with no elevator. It was ok for me to bring my 40+ lb luggages to the 3rd floor but I can see that being an issue for some people. Water/plumbing is a major issue here. You have very little hot water and low water pressure, it also only last for maybe about 5 minutes. The toilets takes about 5min to fill the tank. You must also plug the shower once you finished if not the entire bathroom/room will smell like crap and it’s bad for your health as well. Whoever did the plumbing didn’t know what they were doing. You must use keys to leave and get back in the property and room. It was ok for a day or two but gets super annoying after. The pool? Is a 6 person tub. The only thing I liked about the property is the rooftop that’s lit till 11pm and the friendly hotel staff. Everything else is ok. I did switches to another hotel
10-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Location was most convenient. I was about 300 feet from the dental office I was visiting.
Jim, 9-night trip
Verified Expedia guest review

6/10 Good

Room was clean, cute folded towels daily, coffee pot and coffee in the room, cute roon Cons: 3 story walk up, staff turned off ac twice so we came back to a stuffy room, pan provided smoked the room before cood was even half cooked, low water pressure in the shower
Kin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great value for the price. Clean, comfortable rooms in a great location.
1-night trip
Verified Orbitz guest review