Fairmont Austin Gold Experience, Austin
Luxury hotel with 5 restaurants, near Governor's Mansion
- Free buffet breakfast and free WiFi
- [1/31]
- Rooftop Pool [2/31]
- Fairmont Gold, Club Level Room, Non Smoking, Lake View - Guest Room [3/31]
- Fairmont Gold, Club Level Room, Non Smoking, Lake View - Guest Room [4/31]
- Fairmont Gold, Club Level Studio Suite, Non Smoking - Guest Room [5/31]
- Fairmont Gold, Club Level Room, Non Smoking, Lake View - Guest Room [6/31]
- Fairmont Gold, Club Level Studio Suite, Non Smoking - Living Area [7/31]
- Fairmont Gold, Club Level Studio Suite, Non Smoking - Bathroom [8/31]
- Fairmont Gold, Club Level Room, Non Smoking, Lake View - Bathroom [9/31]
- Exterior [10/31]
- Exterior [11/31]
- Exterior [12/31]
- Hotel Bar [13/31]
- Hotel Bar [14/31]
- Restaurant [15/31]
- Restaurant [16/31]
- Dining [17/31]
- Spa [18/31]
- Spa [19/31]
- Spa Reception [20/31]
- Check-in/Check-out Kiosk [21/31]
- Lobby [22/31]
- Fitness Facility [23/31]
- Fitness Facility [24/31]
- Hotel Interior [25/31]
- Executive Lounge [26/31]
- Fairmont Gold, Club Level Room, Non Smoking, Lake View - Guest Room [27/31]
- Fairmont Gold, Club Level Studio Suite, Non Smoking - Guest Room [28/31]
- Exterior [29/31]
- Exterior [30/31]
- Spa Reception [31/31]
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[1/31]
Exceptional
We stayed on the concierge floor and the service and morning food was excellent.…
Beautiful hotel, great location, great price, very clean, good food and good bar
TripAdvisor Traveller Rating: 4
From 493 reviews
Hotels.com® Rewards
Fairmont Austin Gold Experience, Austin
from $263- Fairmont Gold, Club Level Room, Non Smoking, Lake View
- Fairmont Gold, Club Level Room, Non Smoking, Lake View
- Fairmont Gold, Club Level Studio Suite, Non Smoking
- Fairmont Gold, Club Level Room, Non Smoking
- Fairmont Gold, Club Level Room, Non Smoking
- Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service
- Fairmont Gold, Grand Suite, 1 King Bed with Sofa bed, Concierge Service, Multiple View
At a glance
Key facts
Arriving/leaving
- 24-hour check-in
- Check-out time is 11 AM
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
- Pets allowed *
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Recent reviews
Exceptional 9.6 From 50 reviews
Fairmont Austin Gold Experience, Austin
Exceptional
Great view, servicd
Fairmont Austin Gold Experience, Austin
Very Good
The hotel was great. Staff was friendly and helpful. We visited over the Thanksgiving holiday, and pool was nicely heated and staffed (for drink/food orders). We stayed with our two young children, and had a studio room. This was plenty of space for the four of us. The living area had a separate half bath which was so helpful with little kids, and the bedroom area could be closed off completely from the living area. Views of downtown Austin were very pretty. The hotel set up a cute welcome package (a little play tent with a book and candy) for the kids, which they loved. Housekeeping was excellent, and room service was also good. They seem to be working out the wrinkles with the gold/club level experience. The staff there was very friendly, but during the morning rush sometimes coffee cups/coffee was out, or you would have to wait for plates for a few minutes. Overall we really enjoyed our stay, and would stay here again.
Fairmont Austin Gold Experience, Austin
Exceptional
The accommodations and amenities were amazing - especially the pool and fully-loaded gym. Staff were uniformly courteous and helpful.
Fairmont Austin Gold Experience, Austin
Very Good
Beautiful Hotel, Poor Service
Our stay was excellent outside of a customer service issue. The hotel itself is beautiful inside and out. From the pool to the lounges, everything is 5 star. Our room was very comfortable with a beautiful view of the riverfront. The gold level gives you access to a lounge with unlimited snacks and drinks along with a great breakfast in the morning. The employees for the most part are sweet and helpful at all times. Only issue we had while staying there was trying to get a taxi at night, the front desk employee seemed to not care about helping us. We ended up just calling a uber. The concierge program is lacking though. After exchanging a few emails back and forth leading up to our stay, we were never replied to about questions about what to do in Austin or where to eat. An email was sent and never replied to. I could even see it was viewed by someone, but they chose to ignore it I guess. Disappointing. Overall great experience though, concierge not withstanding .
Fairmont Austin Gold Experience, Austin
Exceptional
Beautiful view!
The room was amazing! Beautiful view!
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