Hotel Alvorada Palace

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Overview of Hotel Alvorada Palace

Hotel Alvorada Palace

2.5 star property
Hotel with bar/lounge, near Palace Casino

8.6/10 Fabulous

18 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Rua Minas Gerais, 569 - Centro, Poços de Caldas, 37701-004
Main amenities
  • Daily housekeeping
  • Fitness center
  • Bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Hotel Alvorada Palace

Hotel in the heart of Região Urbana Homogênea IX
A free breakfast buffet, a roundtrip airport shuttle, and laundry facilities are just a few of the amenities provided at Hotel Alvorada Palace. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • Tour/ticket assistance, luggage storage, and a TV in the lobby
  • Games, books, and concierge services
  • An elevator, a reception hall, and a billiards/pool table
Room features
All guestrooms at Hotel Alvorada Palace feature thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/closets, daily housekeeping, and phones


English, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms


  • Check-in time from 11 AM - 11:00 AM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • Pets stay free (dogs and cats only)
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Motorcycle parking only on site
  • Offsite parking within 492 ft (BRL 20 per day); reservations required; discounts available
  • Street parking available


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Pool table


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Television in common areas
  • Fitness center


  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance


  • English
  • Italian
  • Portuguese

Room amenities

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.


  • Parking is available nearby and costs BRL 20 per day (492 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Alvorada Palace Pocos De Caldas
Alvorada Palace Pocos De Caldas
Alvorada Palace Pocos Caldas
Hotel Alvorada Palace Hotel
Hotel Alvorada Palace Poços de Caldas
Hotel Alvorada Palace Hotel Poços de Caldas

Frequently asked questions

Does Hotel Alvorada Palace offer free cancellation for a full refund?
Yes, Hotel Alvorada Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Alvorada Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Alvorada Palace?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Alvorada Palace?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Alvorada Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Alvorada Palace?
You can check in from 11 AM - 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Alvorada Palace?
No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.
What is there to do at Hotel Alvorada Palace and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Alvorada Palace?
Yes. Nearby restaurants include Donana (3-min walk), Bar E Restaurante Do Junior (3-min walk), and Doce da Roça (5-min walk).
What's the area around Hotel Alvorada Palace like?
Hotel Alvorada Palace is located on the boardwalk in Região Urbana Homogênea IX, a short 6-minute walk from Jose A Junqueira Park and 11 minutes' walk from Macacos Fountain.

Overall score and ratings






Staff & service


Property conditions & facilities



10/10 Exceptional

Trabalham pessoas incríveis nesse hotel, um carinho gigante! Hotel exatamente como descrito, atendeu todas as nossas necessidades, voltaremos com certeza!
Juliano, 1-night trip
Verified guest review

8/10 Very Good

Hotel padrão - limpeza ok
Hotel padrão da cidade, recepção sempre nos ajudando, quartos limpos, mobília antiga. Para nós que estávamos de passagem foi ótimo.
1-night family trip
Verified guest review

8/10 Very Good

Ademilso roberto, 2-night family trip
Verified guest review

10/10 Exceptional

Recomendo o hotel
Hotel tradicional e muito bem localizado. As fotos do sao antigas: quartos e hall de entrada reformados! Cafe da manha otimo e recepçao (realizada pelos donos) fantastica; sao muitos simpaticos. Eu recomendo o hotel!
Tiago Henrique, 2-night family trip
Verified guest review

10/10 Exceptional

Excelente atendimento espero voltar em breve, recomendo a todos
Mario junior, 1-night family trip
Verified guest review

10/10 Exceptional

Rose, 2-night trip
Verified guest review

8/10 Very Good

Boa localização mas precisa de reforma
Hotel com quartos amplos mas em estado de conservação deficitária. Infraestrutura antiga que precisa passar por revitalização e reforma. A localização é boa.
1-night family trip
Verified guest review

10/10 Exceptional

Estadia extremamente agradável, nota 100000!!! Funcionários muito simpáticos, o quarto e as áreas comuns são muito confortáveis, localização central… estou certo que logo volto.
Rafiki, 1-night trip
Verified guest review

10/10 Exceptional

sergio, 1-night trip
Verified guest review

10/10 Exceptional

Hospedagem nota 10
Incrivel eu minha mulher adoramos tudo desde a chegada ate saida nota 10
José Roberto, 2-night family trip
Verified guest review