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La Ensenada Hotel Chachapoyas

Photo gallery for La Ensenada Hotel Chachapoyas

Front of property
Bungalow, Multiple Beds | Terrace/patio
In-room safe, desk, free cots/infant beds, rollaway beds
Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds
Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds

Overview of La Ensenada Hotel Chachapoyas

La Ensenada Hotel Chachapoyas

3.0 star property
3-star hotel with restaurant, near Plaza de Armas Chachapoyas

4 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Bathtub
  • Restaurant
  • Bar
Map
Fundo Santa Isabel S/N, Chachapoyas, Amazonas, 1001

Room options

About this area

Getting around

  • Chachapoyas (CHH) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Real Cecina - 19 min walk
  • Black Mouth - 19 min walk
  • Pollos a la Brasa - 3 min drive
  • Amazonika Restaurant - 3 min drive
  • Terra Mia - 3 min drive

About this property

La Ensenada Hotel Chachapoyas

La Ensenada Hotel Chachapoyas is only 3.4 mi (5.4 km) from the airport and offers a shuttle. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace and a garden.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time starts at 1 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • Spanish

Room amenities

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax of between 10% and 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.</p>

Also known as

La Ensenada Chachapoyas
La Ensenada Hotel Chachapoyas Hotel
La Ensenada Hotel Chachapoyas Chachapoyas
La Ensenada Hotel Chachapoyas Hotel Chachapoyas

Frequently asked questions

Does La Ensenada Hotel Chachapoyas offer free cancellation for a full refund?
Yes, La Ensenada Hotel Chachapoyas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Ensenada Hotel Chachapoyas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at La Ensenada Hotel Chachapoyas?
Sorry, pets aren't allowed.
Is parking offered on site at La Ensenada Hotel Chachapoyas?
Yes, there's free self parking.
Is an airport shuttle service offered by La Ensenada Hotel Chachapoyas?
Yes, an airport shuttle is available.
What are the check-in and check-out times at La Ensenada Hotel Chachapoyas?
You can check in starting at 1 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at La Ensenada Hotel Chachapoyas and nearby?
La Ensenada Hotel Chachapoyas has a picnic area and a garden.
Are there restaurants at or near La Ensenada Hotel Chachapoyas?
Yes, there's an on-site restaurant.
Does La Ensenada Hotel Chachapoyas have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around La Ensenada Hotel Chachapoyas like?
La Ensenada Hotel Chachapoyas is located a short 19-minute walk from Miradors.

Reviews

5.6

5.5/10

Cleanliness

4.5/10

Staff & service

6.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabio, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Personal no calificado; no hay adm.
Pesimo servicio, un monton de deficiencias, una pena tanta inversion para tan mal servicio.
FERNANDO, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Mal servicio, el restaurante muy limitado y muy malo. Nunca encontraron una de mis reservas. El lavatorio del baño no drenaba.
1-night trip
Verified Expedia guest review

6/10 Good

BAD LOCATION
IT WAS VERY DIFFICULT TO FIND THIS HOTEL,DUE TO ITS LOCATION. WHEN I FINALLY ARRIVED, I FOUND A HOTEL WITH AN ATTEMPTIVE STAFF, BUT TOTALLY DISPREPARED TO ASSIST GUESTS. PROBABLY IT HAPPENED, BECAUSE THEY OPEN THE BUSINESS FEW MONTHS AGO.
JAYME R C, 1-night trip
Verified Hotels.com guest review