Crystal Resort Dickwella

Photo gallery for Crystal Resort Dickwella

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Outdoor pool
Outdoor pool
Outdoor pool
Superior Suite, Multiple Beds, Balcony | Balcony

Overview of Crystal Resort Dickwella

Crystal Resort Dickwella

3.5-star property
Dikwella beachfront hotel with outdoor pool, restaurant

7.8/10 Good

22 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Separate bedrooms
Map
Pehebiya Rd, Dikwella, Matara, 81454
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Beach bar
  • Pool bar
  • Swim-up bar
  • Room service
  • Business centre
  • Airport shuttle
For families
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Crystal Resort Dickwella

3.5-star hotel
You can look forward to a round-trip airport shuttle, a swim-up bar and a beach bar at Crystal Resort Dickwella. With a beachfront location, this hotel is the perfect place to soak up some sun. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self-parking
  • English breakfast (surcharge), an area shuttle and a 24-hour front desk
  • A front desk safe, barbecues and luggage storage
  • Guest reviews speak well of the overall value, pool and helpful staff
Room features
All guest rooms at Crystal Resort Dickwella boast perks, such as fireplaces and air conditioning, as well as amenities, such as complimentary wireless Internet access and soundproofing.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Hindi, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 1 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On the beach

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Hindi
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of USD 5 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards.

Also known as

Crystal Resort Dickwella Hotel
Crystal Resort Dickwella Dikwella
Crystal Resort Dickwella Hotel Dikwella

Frequently asked questions

Does Crystal Resort Dickwella offer free cancellation for a full refund?
Yes, Crystal Resort Dickwella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crystal Resort Dickwella?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crystal Resort Dickwella?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crystal Resort Dickwella?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Resort Dickwella?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Resort Dickwella?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Resort Dickwella?
You can check in from 1 PM - 10 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Crystal Resort Dickwella and nearby?
Crystal Resort Dickwella has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Crystal Resort Dickwella?
Yes, there's an on-site restaurant. Nearby restaurants include Premlanka Hotel (5-min walk), Blue Bay Chillout Lounge (12-min walk) and Bahia Hiriketiya (12-min walk).
What's the area around Crystal Resort Dickwella like?
Crystal Resort Dickwella is a short 1-minute walk from Dickwella Beach and 12 minutes' walk from Hiriketiya Beach. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

7.7/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8/10 Very good

Nice pool / ocean view / great location
Nice pool and front property area with balcony / ocean view rooms. A bit antiquated however excellent family style service.
Brian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location with a beautiful view and lovely swimming beach across the road from the resort. Highly recommended the upgrade to the superior suite.
1-night family trip
Verified Expedia guest review

8/10 Very good

Great location. Loved the superior suite. Air conditioning worked well and nice to have a big room with 2 beds
1-night family trip
Verified Expedia guest review

4/10 Fair

Very Disappointed!!
This hotel has a lot going for it but under current management it definitely won’t succeed. The manager just walks around, never actually doing anything & if asked something never really knew the answer It has a lovely looking bathroom but the water pressure is so bad it took almost an hour to half full the bath......then I gave up. They advertise a “mini bar” there’s NO mini bar, there is a small fridge & tea & coffee making facilities. Actually I don’t recall the restaurant being licensed either. The $6USD breakfast ( that you have to order on checkin) is a joke, 3 tiny chipolatas, 3 potato wedges, 2 small tomato slices, eggs didn’t even half full the plate. Did get toast & fruit but it’s an absolute rip off. The pool closes at 7pm, there is a beach opposite which you can swim at all day but at dark ( when it’s still 30 plus degrees) you can only look at the pool because it’s closed. The beach is right out the front of the hotel it’s a nice beach but there is a dirty, smelly patch of water on the sand ( drain?) that you have to walk past. There are sun loungers on the beach outside the hotel ( but aren’t operated by the hotel) so you have to pay to use them) a hotel in this price range should provide them. The internet is appalling, it took almost 3 hours on our arrival to get a connection & that kept dropping out. Our entire stay was a complete disappointment. After one night we walked 500m or so down the beach where we luckily found the “Madu Friendly Villa “
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was perfectly located for our little family. Our pleasant room looked out over the swimming pool and across the dirt track to the beautiful beach at Dickwella. It was just a 1km walk from the stunning Hiriketiya beach where we spent much of our holiday learning to surf and chilling out. It's a short stroll into Dickwella and a little wander along the beach or through town brings you to the bustling Saturday market which we loved. The hotel staff were incredibly friendly - our 8-year-old loved them - every one of them made him feel like a VERY important guest. He also loved spotting ghekos and lizards in the hotel gardens, fruit bats at night and water monitor lizards on the beach. We went for room only, and found the hotel food was cheap and cheerful - we would have liked more authentic Sri Lankan options on the menu, but there is a wealth of amazing restaurants within walking distance in Hiriketiya. The hotel staff were happy to provide competitive rates for day trips and provide a driver at reasonable rates too. One slight downside is there was no bar on site, but again, the staff were so helpful and more than happy to nip up the road to buy in for us. Overall a brilliantly-located, small and friendly hotel with fantastic sea views and attentive staff.
Laura, 9-night trip
Verified Expedia guest review

10/10 Exceptional

The room and the bathroom big. The pool is fun. Breakfast is very good Location is on the beach and the stuff very helpful.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Really good hotel, new with great staff. Good beach with safe swimming at the western end. Good pool
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Best hotel in the area. New hotel, clean, excellent staff, great pool and good food. Very good value for money. Good beach.
Verified Hotels.com guest review

10/10 Exceptional

Epic location Ocean View
Amazing service, friendly staff, clean delux rooms. Perfect beach great pool, no beers until they get licensed. Overall a great place to rest up
Sean, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A little gem in Dickwella
This a really lovely hotel. We booked for 3 night's but stayed for 7!!!
3-night romance trip
Verified Hotels.com guest review