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CityBlue Creekside Hotel & Suites, Mombasa

3.5 star property
Family-friendly hotel with 2 restaurants, near Mombasa Marine National Park

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CityBlue Creekside Hotel & Suites, Mombasa

Photo gallery for CityBlue Creekside Hotel & Suites, Mombasa

Outdoor pool, sun loungers
Front of property
Twin Room, Garden View | Minibar, in-room safe, desk, soundproofing
2 restaurants, breakfast, lunch served; local and international cuisine
Shower, free toiletries, hair dryer, bidet

Overview of CityBlue Creekside Hotel & Suites, Mombasa

7.6

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Air conditioning
  • Free WiFi
  • Free parking
Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Childcare
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

View all photos for Deluxe Room, Creek View

Deluxe Room, Creek View | Water view

Deluxe Room, Creek View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room (with Garden View)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (with Garden View)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | Minibar, in-room safe, desk, soundproofing

Twin Room, Garden View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • Nyali Beach - 15 min drive
  • Bamburi Beach - 22 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 19 min drive
  • Vipingo (VPG) - 58 min drive
  • Ukunda (UKA) - 73 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fayaz Bakery. - 3 min drive
  • Grill House - 2 min drive
  • Mubins Cafe - 3 min drive
  • Big Square - 2 min drive
  • Tamarind Mombasa - 2 min drive
Map

About this property

CityBlue Creekside Hotel & Suites, Mombasa

CityBlue Creekside Hotel & Suites, Mombasa offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the pool bar. A 24-hour fitness center, a children's pool, and a terrace are other highlights. Fellow travelers like the room service.

Languages

English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 AM
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 per person
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Does CityBlue Creekside Hotel & Suites, Mombasa offer free cancellation for a full refund?
Yes, CityBlue Creekside Hotel & Suites, Mombasa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at CityBlue Creekside Hotel & Suites, Mombasa?
As of Sep 29, 2023, prices found for a 1-night stay for 2 adults at CityBlue Creekside Hotel & Suites, Mombasa on Oct 28, 2023 start from $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at CityBlue Creekside Hotel & Suites, Mombasa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at CityBlue Creekside Hotel & Suites, Mombasa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at CityBlue Creekside Hotel & Suites, Mombasa?
Sorry, pets aren't allowed.
Is parking offered on site at CityBlue Creekside Hotel & Suites, Mombasa?
Yes, there's free self parking.
Is airport shuttle service offered by CityBlue Creekside Hotel & Suites, Mombasa?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at CityBlue Creekside Hotel & Suites, Mombasa?
You can check in from 2:00 PM - 10:00 AM. Check-out time is 10:00 AM.
What is there to do at CityBlue Creekside Hotel & Suites, Mombasa and nearby?
CityBlue Creekside Hotel & Suites, Mombasa has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near CityBlue Creekside Hotel & Suites, Mombasa?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
Does CityBlue Creekside Hotel & Suites, Mombasa have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

Rashida, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved Kenya . I just left hours ago . I will be vsiting back and will try to book again
Lazidavion, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ugas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great customer service, great room size, facilities could be better maintained
Onime, 1-night trip
Verified Expedia guest review

4/10 Fair

A sad disappointment
I was disappointed with this hotel as it felt like I was staying in a motel. The elevator broke and I had to haul my luggage down 3 flights. It lacks cleanliness and maintenance. I booked according to the reviews but was sadly shocked that the ratings are the opposite of what I experienced. In fact, Mombasa is a disappointment, and I was happy that I only booked one day in this town. Never will I ever go back!!!
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

View was splendid. Staff were superb.
GC, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I had booked to treat my family in Kenya. The staff were very helpful offering excellent services. Food very good. Loved the cleanliness. The rooms are very spacious. Responded to any inquiries in a timely manner. Would definitely book again.
Verified Travelocity guest review

10/10 Exceptional

It was an awesome stay
Oliver, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aldo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

An amazing hotel in the middle of Mombasa. Ideal location with very easy transfers. Excellent communication and support before and during the trip, helping us book train tickets and meeting our safari guide. Hotel room, facilities and outdoor area were perfect. Very quiet and clean. Every member of staff was incredibly helpful and made our stay very special. The food was amazing and so much choice. They even made us take away breakfasts for our very early 5am starts. Would definitely recommend and stay again.
Stacey, 3-night romance trip
Verified Expedia guest review