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All properties in Bintan, Riau Islands, Indonesia
1 room, 2 adults

The Residence Bintan, Bintan

5-star5 stars
Great for familiesThis property has good facilities for families.
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153, Indonesia

Bintan beachfront hotel with spa and outdoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
  • My girlfriend and I were really looking forward to Bintan and staying at The Residence…Sep 21, 2019
  • Pros: Great rooms and service. Cons: Activities are a bit over priced and nothing to do…Aug 31, 2019

The Residence Bintan, Bintan

from $128
  • Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Sea View
  • Room, 1 Bedroom, Terrace (Garden)
  • Villa, 2 Bedrooms, Beachfront
  • One Bedroom, Vista Terrace
  • Sea View Suite (Upper)
  • Garden Suite (Upper)

What’s around The Residence Bintan, Bintan


  • Trikora Beach - 15.1 mi / 24.4 km
  • Tanjung Pinang Ferry Terminal - 24.8 mi / 39.9 km
  • Santa Maria Cave - 17.5 mi / 28.1 km
  • Banyan Tree Temple - 23.1 mi / 37.2 km
  • Gunung Bintan - 24.6 mi / 39.5 km
  • Snake River Temple - 24.7 mi / 39.7 km

Getting around

  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 2 floors

Check-in and check-out

  • Check-in time 3 PM-9 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. This property offers free ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup. Contact the property using the number provided in the booking confirmation email.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle (available 24 hours)


  • Free self parking


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals on site
  • Playground on site
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.


Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner.

The Residence Bintan, Bintan’s small print

Also known as

  • Residence Bintan Hotel
  • Residence Bintan
  • The Residence Bintan Hotel
  • The Residence Bintan Bintan
  • The Residence Bintan Hotel Bintan


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via shuttle are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: IDR 1000000.0 per night

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000 (up to 11 years old)

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 268 reviews

Exceptional 10.0
It was good. Only drawbacks: long drive from ferry to resort and slow WiFi. Everything else was great!
tomaso, us2 night romance trip
Good 6.0
Don't get double charged.
The stay was good, but their billing leaves a lot to be desired. During check in, they charged me the standard security deposit which was USD 223.25. Then during check out, my incidentals came out to USD 359.39. For some reason, they could not just charge the difference (USD 136.14), and said they will refund me the USD 223.25 in its entirety and charge me the USD 359.39. I said that's fine and agreed, but it's been over a month and I still haven't been refunded the security deposit of USD 223.25. Sent them an inquiry about this a few days ago, but still no response. Is it that hard to refund the funds? How does something like that take over a month?
John, us3 night family trip
Exceptional 10.0
Fantastic service with a great smile on the face
This was one of the best resorts we stayed so far. Right from Ferry terminal pick up to departure paper work, there is someone helping you with a smile on their face. The property is too good, well maintained with all amenities what one can think off. I would highly recommend this property. 10/10. Restaurants at the property are too good....
RNS, in2 night family trip
Exceptional 10.0
Amazing break away. Perfect facilities, room and staff. The beach could be be better.
sg1 night trip with friends
Very Good 8.0
Beautiful resort with a kids club!
A beautiful resort, very spacious rooms and giant bathroom, lovely outlook over the beach from the pool. Very friendly staff and we especially loved the kids club allowing parents some relaxation time. Food was ok, there is nothing else close by so not much choice and prices were quite high..
Natalie, ie5 night family trip

The Residence Bintan, Bintan

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