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All properties in Bintan, Indonesia
1 room, 2 adults

The Residence Bintan, Bintan

5-star5 stars
Great for familiesThis property has good facilities for families.
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153, Indonesia

Bintan beachfront hotel with spa, outdoor pool
  • Free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 297 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Pros: Great rooms and service. Cons: Activities are a bit over priced and nothing to do…Aug 31, 2019
  • The property is new and there are still many things to improve..some things still look a…Mar 3, 2019

The Residence Bintan, Bintan

from $112
  • Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Sea View
  • Room, 1 Bedroom, Terrace (Garden)
  • Villa, 2 Bedrooms, Beachfront
  • One Bedroom, Vista Terrace
  • Room, 1 Bedroom, Terrace, Sea View (Upper)
  • Room, 1 Bedroom, Terrace (Upper, Garden)

What’s around The Residence Bintan, Bintan

Landmarks

  • Trikora Beach - 14.3 mi / 23 km
  • Tanjung Pinang Ferry Terminal - 24.5 mi / 39.4 km
  • Santa Maria Cave - 17.8 mi / 28.6 km
  • Banyan Tree Temple - 23.1 mi / 37.2 km
  • Snake River Temple - 24.2 mi / 38.9 km
  • Gunung Bintan - 24.6 mi / 39.6 km

Getting around

  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. This property offers free ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup. Contact the property using the number provided in the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals on site
  • Playground on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner.

The Residence Bintan, Bintan’s small print

Also known as

  • Residence Bintan Hotel
  • Residence Bintan
  • The Residence Bintan Hotel
  • The Residence Bintan Bintan
  • The Residence Bintan Hotel Bintan

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: IDR 1000000.0 per night

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000 (up to 11 years old)

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 219 reviews

Exceptional 10.0
It was good. Only drawbacks: long drive from ferry to resort and slow WiFi. Everything else was great!
tomaso, us2 night romance trip
Good 6.0
Don't get double charged.
The stay was good, but their billing leaves a lot to be desired. During check in, they charged me the standard security deposit which was USD 223.25. Then during check out, my incidentals came out to USD 359.39. For some reason, they could not just charge the difference (USD 136.14), and said they will refund me the USD 223.25 in its entirety and charge me the USD 359.39. I said that's fine and agreed, but it's been over a month and I still haven't been refunded the security deposit of USD 223.25. Sent them an inquiry about this a few days ago, but still no response. Is it that hard to refund the funds? How does something like that take over a month?
John, us3 night family trip
Exceptional 10.0
Lovely Resort - very relaxing
A really lovely resort and feels like being in a high end resort in Bali or the Maldives. Rooms and bathrooms are huge. The bicycles are a good way to get around the well-spread out resort. Food and Spa are good quality but rather pricey. The staff are warm and friendly.
sg1 night romance trip
Very Good 8.0
Staff are friendly and helpful Limited seats in pool area and beach.
Suki, gbFamily trip
Exceptional 10.0
Nice place, good Memories
This is a peaceful and nice place. All the staff are very kind. Let you feel like at home.
chunjin, sgFamily trip

The Residence Bintan, Bintan

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