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Hotel Elena
3-star hotel with restaurant, near Zocalo Square
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$27
Price available on 22 May 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Calle 2 Norte 608 Centro, Puebla, 72000, PUE, Mexico
8.0.Very Good.99 verified Hotels.com guest reviews
Requested double bed room and got a room with two twin beds put together. No working AC,…
May 20, 2021
Excelente place, very close to down town city and many other places to eat and shop!
Mar 17, 2021
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Walkable18 positive mentions
Convenient10 positive mentions
Shopping10 positive mentions
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
- Free parking
- Free WiFi
- Non-smoking
Property highlights
Main amenities
- 17 smoke-free guestrooms
- Daily housekeeping
- Restaurant
- Rooftop terrace
- Breakfast available
- Terrace
For families
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
- Free grocery shopping service
- Cable TV service
What’s around
- In Puebla Historic Center
- Zocalo Square - 6 min walk
- Puebla Cathedral - 8 min walk
- Candy Street - 1 min walk
- Street of Candies - 1 min walk
- Mexican Revolution Museum - 2 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room
- Quadruple Room, 2 Queen Beds, Private Bathroom
- Superior Room
What’s around
Landmarks
- In Puebla Historic Center
- Zocalo Square - 6 min walk
- Puebla Cathedral - 8 min walk
- Candy Street - 1 min walk
- Street of Candies - 1 min walk
- Mexican Revolution Museum - 2 min walk
- Santo Domingo Church - 3 min walk
- Rosario Chapel - 5 min walk
- Poblano de Arte Virreinal Museum - 5 min walk
- Santa Monica Convent and Museum of Religious Art - 5 min walk
- Main Theater of Puebla - 5 min walk
Getting around
- Puebla Intl. Airport (PBC) - 43 min drive
- Puebla–Cholula Tourist Train Terminal - 20 min walk
map
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See on map
Calle 2 Norte 608 Centro, Puebla, 72000, PUE, Mexico
At a glance
Hotel size
- This hotel has 17 rooms
Arriving/leaving
- Check-in time 2:00 PM-11:30 PM
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- Restaurant
- Snack bar/deli
- Coffee/tea in a common area
- Microwave in a common area
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free grocery shopping service
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Terrace
Languages Spoken
- English
- Spanish
In the room
Freshen up
- Shower only
Be entertained
- Flat-screen TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of MXN 60 for adults and MXN 60 for children (approximately)
- Early check-in can be arranged for an extra charge (subject to availability, amount varies)
- Late check-out can be arranged for an extra charge (subject to availability, amount varies)
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Parking height restrictions apply
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
- HOTEL ELENA Puebla
- ELENA Puebla
- HOTEL ELENA Hotel
- HOTEL ELENA Puebla
- HOTEL ELENA Hotel Puebla
Also known as
- HOTEL ELENA Puebla
- ELENA Puebla
- HOTEL ELENA Hotel
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Hotel Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2:00 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
- Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to June 1 2022 (dates subject to change). Nearby restaurants include El Anafre Rojo (3-min walk), Vips (3-min walk), and La California (4-min walk).
8.0.Very Good.99 verified Hotels.com guest reviews
- 6.0.Good
The hotel is very centric, good location, the room was nice, confortable bed, hot in the day but no need to use the AC, the only think is if you like cold showers this is the right hotel, most of the time the water at the shower was cold, no very nice! But for the price we got what we paid!
4 night romance trip, Feb 4, 2021
Verified CheapTickets guest review
- 8.0.Very Good
Buena ubicación. Los blancos y almohadas podrían ser mejores. Lo ideal es pedir una de las 3 habitaciones con ventana a la calle.
2 night business trip, Dec 10, 2020
Verified Expedia guest review
- 10.0.Exceptional
Everything very good clean and the hospitality very friendly and staff very helpful
Maggie, 1 night family trip, Sep 19, 2020
Verified Travelocity guest review
- 10.0.Exceptional
Great hotel!
We arrived at this hotel and was very surprised at how nice the hotel is! Ruth was extremely nice and professional, and she took extra care to make sure my elderly mother in law was comfortable. The room was very nice, clean and spacious. The room also included a continental breakfast. The woman serving breakfast was extremely nice and very helpful. In the evening we sat in the lobby and Marco, the evening staff was very kind and offered to help us with anything we needed. The hotel is located in a very central area, 5 to 10 minutes walking to the zocalo, cathedral and many other beautiful places. The hotel is half a block from the “Candy street”. I would definitely recommend this hotel to anyone looking for a place to stay in Puebla.
Maria Angelica, 1 night family trip, Oct 8, 2019
Verified Hotels.com guest review
- 2.0.Poor
Go somewhere else
The room is old, has no windows and bo heat. They claim the room to be no smoking but it smells of smoke. They charged me 200 pesos because my four year old was sick (vomit) in the bed. Not impressed.
1 night family trip, Jan 21, 2022
Verified Hotels.com guest review
- 8.0.Very Good
Good place, bad parking service
The parking is far, the valet takes up to 30 minutes to deliver your car
Claudia Estefania, 2 night romance trip, Oct 4, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Excelentes instalaciones maxima higiene .... en mi caso viaje familiar recomendado
3 night family trip, Jan 22, 2022
Verified Hotels.com guest review
- 8.0.Very Good
La habitación era muy pequña
Vinz, 2 night trip, Dec 3, 2021
Verified Expedia guest review
- 2.0.Poor
MUCHO RUIDO
EL LUGAR ESTA BIEEN PARA EL PRECIO EL INCOVENIENTE ES QUE HAY MUCHO RUIDO HAY UN BAR ENFRENTE CON MUSICA FUERTE TODA LA SEMANA, EN EL HOTEL HAY MUCHO ECO ES UNA CASONA VIEJA CON TECHOS ALTOS Y TODO SE ESCUCHA HASTA CUANDO HABLAN EN LA RECEPCION RUIDO DE OTRAS HABITACIONES TUVE QUE CAMBIARME DE HOTEL Y NO ME DEVOLVIERON LAS DOS NOCHES QUE ME FALTABAN, SI NO TE IMPORTA EL RUIDO ESTA BIEN SI QUIERES DESCANSAR NO LO RECOMIENDO
Patricia, 4 night trip, Nov 8, 2021
Verified Hotels.com guest review
- 6.0.Good
Experiencia regular
Fue una experiencia regular , ya que el cuarto que me dieron le hacia falta enchufes ya que el unico que habia era el del baño y la tv que pir cierto no se veia bien , en cuanto la limpieza es buena aunque solo un dia tuve toallas y los demas dios no.
Daniel, 3 night trip with friends, Sep 24, 2021
Verified Hotels.com guest review